EXAM TEST QUESTIONS AND ANSWERS | GRADED A+
| NEWEST VERSION.
IT Governance Benefits - ---Answers------ Maintain quality information
to support business decision making
- Generate value from its investment in IT
- Use IT to achieve operational excellence
- Maintains IT related risks at an acceptable level
- Optimize the cost of IT (not over engineered)
- Comply with legislative, regulatory and contractual requirements
Objectives of Business-IT Governance - ---Answers------ Decisions
regarding IT are made at the right level
- Issues of enterprise strategy and business operating model are
business decisions
- Demand is managed based on business value
- Supply is managed by the Provider Leadership Team
IT Governance Domains - ---Answers-----Business IT Principles
Enterprise Architecture
IT Infrastructure Strategies
,Business Application Needs
IT Investment Prioritization and Value Relization
Business Transition Management - ---Answers-----A deliberate
approach for managing the human dynamics before, during and after
implementing a business change initiative in order to prevent
'business value leakage'.
BRM as a Transition Leader - ---Answers------ Ensure smooth adoption
of BRM, BRM works effectively with other roles, demand shaped and
supply coordinated to achieve the highest value from the investment
portfolio
Formula for Change - ---Answers-----Organization change occurs
when:
(UxVxFS)>R
U- urgency for change
V- Vision
FS - First concrete steps
R - resistance
Pain Drives Change - ---Answers------ Immediate Discomfort (Current
Problem)
, - Impending Discomfort (Anticipated Problem)
- Loss of a gain that is within our grasp (Current Opportunity)
- Loss of a gain and looks possible to achieve (Anticipated
Opportunity)
Value of Business Transition Management - ---Answers------ Identifies
who is impacted and how
- Engages stakeholders
- Helps the Business Partners to plan for the new "normal
operations"
BRM as a Transition Advisor - ---Answers-----Ensures smooth
transitions to ensure the business harvests the full value from the
initiative
3 things needed to engage people in change - ---Answers----- reason
to change (the pain)
- vision for the new state (the remedy)
- meaningful path to get started on journey to the new state
Urgency for Change (Business Drivers) - ---Answers------ Strategic
- Financial
- Customer
- Operational