2026 SOLVED QUESTIONS FULLY CORRECT
⫸ What interviewing skill is used in SW to help the client set treatment
goals?
A. Containment
B. Focusing
C. Summarizing
D. Reassuring Answer: B. Focusing
⫸ A SW meets with an 85-year-old client with cognitive impairments
who is having financial difficulties. The SW discovers that the client has
been charged exorbitant fees for inadequate home repairs over a long
period of time. The client does not want to report the repair company
since the workers were very friendly. What should the SW do FIRST?
A. Reach an agreement with the client to no longer use the company
B. Report the situation to the appropriate authorities
C. Provide the client with contact information for filing a complaint
D. Contact the company regarding repair fees Answer: B. Report the
situation to the appropriate authorities.
⫸ The ability to evaluate a situation, social phenomenon, or person
without prejudice or distortion is referred to as:
,A. Subjectivity
B. Bias
C. Judgement
D. Objectivity Answer: D. Objectivity
⫸ A patient whose hand was severed in an accident is referred to the
hospital social worker. What should the SW do FIRST?
A. Present available rehabilitation options
B. Evaluate the patient's social supports
C. Assess the patient's emotional reaction
D. Gather social history information Answer: C. Assess the patient's
emotional reaction.
⫸ While reading a couple's adoption references, the SW notices that
three out of five references include information on the wife only. What
is the SW's MOST appropriate response to this lack of information?
A. Ask the husband why the reference did not include him
B. Request a follow-up interview with the husband
C. Tell the wife the references did not include the husband
D. Contact the references and ask for additional data Answer: D. Contact
the references and ask for additional data.
⫸ A SW working in a homeless shelter meets with a client who
demands to leave on a cold winter day. The client has schizophrenia and
has no supportive connections away from the shelter. The client is
,wearing clothes inappropriate for the weather conditions. What should
the SW do FIRST?
A. Inform the agency administrator of the client's plans
B. Discuss with the client the risks involved in leaving
C. Provide the client with appropriate clothing items
D. Inform appropriate authorities of the client's intention Answer: B.
Discuss with the client the risks involved in leaving.
⫸ During an interview, before actually speaking, a SW considers what
to say to a client in words the client will understand. What aspect of the
communication cycle is the SW using?
A. Giving Feedback
B. Receiving
C. Transmitting
D. Encoding Answer: D. Encoding
⫸ A school SW is talking to a group of middle school students about
smoking cigarettes. There is general agreement among the students that
occasional use of electronic cigarettes is safe. What should the SW do to
BEST respond to the discussion?
A. Educate the students about the addictive properties of electronic
cigarettes
B. Discuss the impact of peer pressure on smoking behavior
C. Inform the students that smoking can lead to other drug use
, D. Remind the students that electronic cigarettes create offensive odors
Answer: A. Educate the students about the addictive properties of
electronic cigarettes.
⫸ A SW tells a client, "You looked confused when I just explained our
agency's policy." What communication technique is the SW attempting
with this statement?
A. Structuring
B. Summarizing
C. Rephrasing
D. Reflection Answer: D. Reflection.
⫸ In addition to verbalizing the SW's understanding, what does an
empathetic response include?
A. Mirroring the client's feelings
B. Expressing the SW's similar feeling
C. Exploring the problem further
D. Universalizing the client's problem Answer: A. mirroring the client's
feelings.
⫸ Individuals who view the norms and values of their own culture as
absolute and use them as standards for judging others are exhibiting:
A. Racism
B. Prejudice
C. Ethnocentrism