CALIFORNIA ADJUSTER UPDATED CORE EXAM
MANUAL QUESTIONS AND ANSWERS GRADED A+
✔✔Replacement cost less depreciation best defines - ✔✔Actual Cash Value
✔✔John has a homeowners policy with he following coverage's (Coverage A- $90,000,
Coverage B- $50,000: Clause 1 deductible 1%, Clause 2 deductible - $1,000). His Cloth
awning was damaged during the fire. His cloth awning is valued at $4,000. How much
are you going to pay on his claim? - ✔✔$3,500
✔✔Joseph Ross owns a 2014 Toyota Avalon. While at the mall shopping someone hits
his car and left a big dent on the right side of his car. He does not know who hit his car
and there were no witnesses to this accident. What type of insurance protection does he
need to protect him from financial loss in this situation? - ✔✔Uninsured Motorist
✔✔In the course of making repairs to a rental house, a fire break out. The landlord's
Texas dwelling policy for the building would cover all of the following EXCEPT - ✔✔The
tenant's damaged personal Property
✔✔Mark Johnson is a licensed Public Adjuster in the state of Texas. Why does Mark
need to purchase an adjuster bond? - ✔✔The requirement of bonds is for the public
interest to guarantee that the laws ordinances and regulations relating to insurance
adjusting will be complied with.
✔✔Lewis has a Texas dwelling policy on his property in Lewisville Texas. His tenant
called him to tell him that the property was broke into and all of his contents were stolen.
Lewis files a claim for his tenant's stolen contents. What do you tell Lewis about his
claim? - ✔✔The contents are covered up to 10% of the Coverage B limit of liability.
✔✔What is the process when the insured and insurer are unable to agree on the
amount of a claim to be paid? - ✔✔Appraisal
✔✔Your customer has HO-B homeowners policy with a Coverage A limit os $300,000.
His mortgage payment is $1,400 per month. He can't stay in his home for 1 month due
to a claim that was caused by smoke. He is staying in a local hotel for 1 month. The
cost of the hotel is $900 for the moth. How much will you pay your policyholder for
Additional Living Expenses. - ✔✔$900
✔✔Your re handling a claim, and your policyholder has hired a Public Adjuster. Which
of the following is NOT an appropriate response? - ✔✔Include the Public Adjuster in all
communications
, ✔✔Little Toys company sells a toy meant to be used by 3 years. What type of liability
would Little Toys face if the toy self-destructed and caused injury to a 3 year old? -
✔✔Product Liability
✔✔This type of Bond guarantees contractual obligation will be fulfilled? - ✔✔Contact
Bond
✔✔Blake Nelson's license expired two years ago. He would like to obtain his adjusters
license so that he can resume his adjusting career. What must he do to obtain his
license? - ✔✔Start over by taking the Pre-licensning course & exam and resubmitting
application
✔✔Mary Johnson owns a local maid service. She want to get some form of protection to
protect her company against dishonesty on the part of her employees. What type of
bond does she need to get to protect her company? - ✔✔Fidelity Bond
✔✔Pam's home has been burglarized. The total value of the stolen contents is $7,000.
You advise her that she needs to file a police report. Which of the following statements
is correct? - ✔✔A police report is needed per section 1 conditions
✔✔_________ is a situation involving a person other than the insurer and insured? -
✔✔Third Party Loss
✔✔_____ is the size of a loss, the extent of damages? - ✔✔Severity
✔✔The following amounts are added for Overhead and Profit. - ✔✔10% and 10%
✔✔Insurance for ocean vessels is the ______ type of insurance? - ✔✔Oldest
✔✔The insured's pet dog "Lucky" caused damage to the front screen door. How much
re you going to pay on this claim? The damage to the door is $1,000. (Coverage info:
Coverage A- $80,000, Coverage B $40,000, Deductive 1%) - ✔✔$0
✔✔You have just completed the handling of John Wood's roof claim. Mr. Wood
disagrees with your coverage determination to deny his claim. What must you provide to
Mr. Wood? - ✔✔A written explanation with fill/partial rejection of the claim
✔✔____ is a person hired to handle a claim on behalf of the insured? - ✔✔Public
Adjuster
✔✔As an adjuster you investigate Angie Belton's claim for smoke damage. You see that
the damage is not caused by a covered peril. What is the best way to handle this? -
✔✔Explain to the insured there is no coverage and show her the policy language
MANUAL QUESTIONS AND ANSWERS GRADED A+
✔✔Replacement cost less depreciation best defines - ✔✔Actual Cash Value
✔✔John has a homeowners policy with he following coverage's (Coverage A- $90,000,
Coverage B- $50,000: Clause 1 deductible 1%, Clause 2 deductible - $1,000). His Cloth
awning was damaged during the fire. His cloth awning is valued at $4,000. How much
are you going to pay on his claim? - ✔✔$3,500
✔✔Joseph Ross owns a 2014 Toyota Avalon. While at the mall shopping someone hits
his car and left a big dent on the right side of his car. He does not know who hit his car
and there were no witnesses to this accident. What type of insurance protection does he
need to protect him from financial loss in this situation? - ✔✔Uninsured Motorist
✔✔In the course of making repairs to a rental house, a fire break out. The landlord's
Texas dwelling policy for the building would cover all of the following EXCEPT - ✔✔The
tenant's damaged personal Property
✔✔Mark Johnson is a licensed Public Adjuster in the state of Texas. Why does Mark
need to purchase an adjuster bond? - ✔✔The requirement of bonds is for the public
interest to guarantee that the laws ordinances and regulations relating to insurance
adjusting will be complied with.
✔✔Lewis has a Texas dwelling policy on his property in Lewisville Texas. His tenant
called him to tell him that the property was broke into and all of his contents were stolen.
Lewis files a claim for his tenant's stolen contents. What do you tell Lewis about his
claim? - ✔✔The contents are covered up to 10% of the Coverage B limit of liability.
✔✔What is the process when the insured and insurer are unable to agree on the
amount of a claim to be paid? - ✔✔Appraisal
✔✔Your customer has HO-B homeowners policy with a Coverage A limit os $300,000.
His mortgage payment is $1,400 per month. He can't stay in his home for 1 month due
to a claim that was caused by smoke. He is staying in a local hotel for 1 month. The
cost of the hotel is $900 for the moth. How much will you pay your policyholder for
Additional Living Expenses. - ✔✔$900
✔✔Your re handling a claim, and your policyholder has hired a Public Adjuster. Which
of the following is NOT an appropriate response? - ✔✔Include the Public Adjuster in all
communications
, ✔✔Little Toys company sells a toy meant to be used by 3 years. What type of liability
would Little Toys face if the toy self-destructed and caused injury to a 3 year old? -
✔✔Product Liability
✔✔This type of Bond guarantees contractual obligation will be fulfilled? - ✔✔Contact
Bond
✔✔Blake Nelson's license expired two years ago. He would like to obtain his adjusters
license so that he can resume his adjusting career. What must he do to obtain his
license? - ✔✔Start over by taking the Pre-licensning course & exam and resubmitting
application
✔✔Mary Johnson owns a local maid service. She want to get some form of protection to
protect her company against dishonesty on the part of her employees. What type of
bond does she need to get to protect her company? - ✔✔Fidelity Bond
✔✔Pam's home has been burglarized. The total value of the stolen contents is $7,000.
You advise her that she needs to file a police report. Which of the following statements
is correct? - ✔✔A police report is needed per section 1 conditions
✔✔_________ is a situation involving a person other than the insurer and insured? -
✔✔Third Party Loss
✔✔_____ is the size of a loss, the extent of damages? - ✔✔Severity
✔✔The following amounts are added for Overhead and Profit. - ✔✔10% and 10%
✔✔Insurance for ocean vessels is the ______ type of insurance? - ✔✔Oldest
✔✔The insured's pet dog "Lucky" caused damage to the front screen door. How much
re you going to pay on this claim? The damage to the door is $1,000. (Coverage info:
Coverage A- $80,000, Coverage B $40,000, Deductive 1%) - ✔✔$0
✔✔You have just completed the handling of John Wood's roof claim. Mr. Wood
disagrees with your coverage determination to deny his claim. What must you provide to
Mr. Wood? - ✔✔A written explanation with fill/partial rejection of the claim
✔✔____ is a person hired to handle a claim on behalf of the insured? - ✔✔Public
Adjuster
✔✔As an adjuster you investigate Angie Belton's claim for smoke damage. You see that
the damage is not caused by a covered peril. What is the best way to handle this? -
✔✔Explain to the insured there is no coverage and show her the policy language
