Thinking Exam Questions with
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1. Design Thinking - ANSWER A human-centered process for innovation
consisting of six iterative stages—empathize, define, ideate, prototype, test,
and implement
2. Scientific Method - ANSWER Empirical approach or procedure used to
hypothesize and test observations
3. Breakthrough - ANSWER The development of an entirely new product or
process.
4. Business Analysis - ANSWER Use of data about the internal and external
business environment to identify business needs and objectives.
5. Creativity - ANSWER Generation of novel or unique ideas.
6. Innovation - ANSWER The process of trying to get value out of these ideas.
7. Incremental Innovations - ANSWER Gradual improvements to products or
processes.
,8. Transformational - ANSWER Organizational adaptation and development
of new processes and business models.
9. Critical Thinking - ANSWER Disciplined process of rational, evidenced-
based, and open-minded thinking that involves analysis and evaluation of
inputs to reach an answer.
10.Customer Value - ANSWER The benefit (vs. cost) a customer receives
from a product or service offering
11.Data Analysis - ANSWER Process of evaluating and interpreting data using
analytical and statistical tools to uncover business insights
12.Decision Making Process - ANSWER A seven-step process to make
strategic decisions informed by data.
13.Defined Benefit Plan - ANSWER Stage of Design Thinking process that
builds on observations of users to identify and refine a problem statement
14.Invention - ANSWER The creation of a unique new idea, process, or object.
15.Iterative - ANSWER Repeated cycles that increasingly approach the desired
result.
16.KPIs - ANSWER Key Performance Indicators, or the most important
metrics for an area of the business
17.Macro Environment - ANSWER The whole of the organization's external
and uncontrollable environment.
, 18.Management Information Systems (MIS) - ANSWER An information
system to organize and coordinate business data to support analysis and
decision-making.
19.Market Culture - ANSWER Type of externally focused, controlled
organizational culture.
20.Market Share - ANSWER The percentage of sales in a market controlled by
a particular company or product.
21.Micro Environment - ANSWER Elements in an organization's immediate
external environment that effect its performance.
22.Multidivisional - ANSWER Type of organizational structure where multiple
semiautonomous divisions report to central management (such as
subsidiaries to a parent company).
23.Organizational Culture - ANSWER The beliefs, values, assumptions,
expectations, priorities, behaviors, and interaction styles that define the
unique social and psychological environment of an organization
24.Organizational Values - ANSWER The fundamental beliefs and principles
upon which an organization and its behavior are based
25.Porter's Five Forces - ANSWER Business analysis model that explores the
impact of competition in an organization's microenvironment from industry
rivals, new entrants, substitute products, suppliers, and buyers.