3CX BASIC CERTIFICATION UPDATED COMPREHENSIVE
EXAM QUESTIONS AND ANSWERS GRADED A+
✔✔The ability of "Standard" Digital Receptionists to connect callers directly to internal
extensions can be enabled or disabled per Digital Receptionist. - ✔✔F
✔✔Does the firewall checker check if ports have been altered by a firewall / router when
data traverses it? - ✔✔Yes
✔✔Can you set the HTTP port to be TCP:5000 and the HTTPS port to be TCP:443? -
✔✔Yes
✔✔When using the "Ring All" strategy in Ring Groups and the "Ring Time" is reached,
the call will be immediately forwarded to the "Destination if no answer". - ✔✔T
✔✔The Voicemail PIN authentication cannot be disabled. - ✔✔F
✔✔If you choose to use your own public domain name for a 3CX install, it is the task of
the person installing to provide a valid certificate during the installation wizard, to cover
the chosen domain name. - ✔✔T
✔✔If you want to connect to 3CX remotely using the 3CX Apps, you only need to port
forward/NAT port 5090 (TCP/UDP) on the firewall in front of the 3CX PBX. - ✔✔F
✔✔The OS Timezone is set automatically on Linux, based on your selection during the
Setup Wizard. On Windows it is not set automatically. - ✔✔T
✔✔The Voicemail Transcription (speech-to-text) feature is available only on Enterprise
License Keys. - ✔✔F
✔✔Emergency numbers are automatically configured by 3CX, so you dont need to
configure them manually - ✔✔F
✔✔Welcome email can only be used to provision 3CX client for Windows and Mac -
✔✔F
✔✔When creating inbound rules, the destination to which the incoming call is routed
can be an external number? - ✔✔T
✔✔When connecting a phone to the network, the phone will be automatically
provisioned without administrator intervention. - ✔✔F
, ✔✔If you choose to use your own public domain name for a 3CX installation, the task of
the person performing the installation When connecting a phone to the network, the
phone will be automatically provisioned without administrator intervention. is to provide
a valid certificate during the installation wizard to cover the chosen domain name - ✔✔T
✔✔The 3CX client is a software application that allows you to make and receive calls -
✔✔T
✔✔Read the provisioning guides for IP phones and answer if the following statement is
true or false. Supported DECT base stations can be provisioned via PnP - ✔✔F
✔✔Can I set the HTTP port to TCP:5000 and the HTTPS port to be TCP: 443? - ✔✔Yes
✔✔If firewall verification fails, you can contact 3CX support, instead of consulting the
Firewall Guides on the 3CX website - ✔✔F
✔✔Voicemail is enabled by default on all new extensions. - ✔✔T
✔✔The Voicemail of an extension cannot be disabled - ✔✔F
✔✔When provisioning BLF keys on an IP phone, the default action is always blind
transfer and cannot be altered. - ✔✔F
✔✔When a problem arises on a supported IP phone, provisioned by 3CX running the
supported firmware, can support for standard device functions be provided by 3cx? -
✔✔Yes
✔✔If you choose to use a 3CX FQDN, does the configuration wizard generate a trusted
SSL certificate for you during the installation? - ✔✔Yes
✔✔You can provision more than one IP phone to an extension, even if the manufacturer
and/or models are different? - ✔✔Yes
✔✔IP phones marked in red on the PHONES page of the 3CX Management Console
indicate an outdated firmware version. Are those devices still covered by 3CX support
for assistance when a problem occurs with these devices? - ✔✔NO
✔✔You can´t configure an option in the digital receptionist to connect callers to another
Digital Receptionist. - ✔✔F
✔✔If a 3CX SIP port has been altered to any port other than the 5060, phones can be
provisioned using the Pnp. - ✔✔T
EXAM QUESTIONS AND ANSWERS GRADED A+
✔✔The ability of "Standard" Digital Receptionists to connect callers directly to internal
extensions can be enabled or disabled per Digital Receptionist. - ✔✔F
✔✔Does the firewall checker check if ports have been altered by a firewall / router when
data traverses it? - ✔✔Yes
✔✔Can you set the HTTP port to be TCP:5000 and the HTTPS port to be TCP:443? -
✔✔Yes
✔✔When using the "Ring All" strategy in Ring Groups and the "Ring Time" is reached,
the call will be immediately forwarded to the "Destination if no answer". - ✔✔T
✔✔The Voicemail PIN authentication cannot be disabled. - ✔✔F
✔✔If you choose to use your own public domain name for a 3CX install, it is the task of
the person installing to provide a valid certificate during the installation wizard, to cover
the chosen domain name. - ✔✔T
✔✔If you want to connect to 3CX remotely using the 3CX Apps, you only need to port
forward/NAT port 5090 (TCP/UDP) on the firewall in front of the 3CX PBX. - ✔✔F
✔✔The OS Timezone is set automatically on Linux, based on your selection during the
Setup Wizard. On Windows it is not set automatically. - ✔✔T
✔✔The Voicemail Transcription (speech-to-text) feature is available only on Enterprise
License Keys. - ✔✔F
✔✔Emergency numbers are automatically configured by 3CX, so you dont need to
configure them manually - ✔✔F
✔✔Welcome email can only be used to provision 3CX client for Windows and Mac -
✔✔F
✔✔When creating inbound rules, the destination to which the incoming call is routed
can be an external number? - ✔✔T
✔✔When connecting a phone to the network, the phone will be automatically
provisioned without administrator intervention. - ✔✔F
, ✔✔If you choose to use your own public domain name for a 3CX installation, the task of
the person performing the installation When connecting a phone to the network, the
phone will be automatically provisioned without administrator intervention. is to provide
a valid certificate during the installation wizard to cover the chosen domain name - ✔✔T
✔✔The 3CX client is a software application that allows you to make and receive calls -
✔✔T
✔✔Read the provisioning guides for IP phones and answer if the following statement is
true or false. Supported DECT base stations can be provisioned via PnP - ✔✔F
✔✔Can I set the HTTP port to TCP:5000 and the HTTPS port to be TCP: 443? - ✔✔Yes
✔✔If firewall verification fails, you can contact 3CX support, instead of consulting the
Firewall Guides on the 3CX website - ✔✔F
✔✔Voicemail is enabled by default on all new extensions. - ✔✔T
✔✔The Voicemail of an extension cannot be disabled - ✔✔F
✔✔When provisioning BLF keys on an IP phone, the default action is always blind
transfer and cannot be altered. - ✔✔F
✔✔When a problem arises on a supported IP phone, provisioned by 3CX running the
supported firmware, can support for standard device functions be provided by 3cx? -
✔✔Yes
✔✔If you choose to use a 3CX FQDN, does the configuration wizard generate a trusted
SSL certificate for you during the installation? - ✔✔Yes
✔✔You can provision more than one IP phone to an extension, even if the manufacturer
and/or models are different? - ✔✔Yes
✔✔IP phones marked in red on the PHONES page of the 3CX Management Console
indicate an outdated firmware version. Are those devices still covered by 3CX support
for assistance when a problem occurs with these devices? - ✔✔NO
✔✔You can´t configure an option in the digital receptionist to connect callers to another
Digital Receptionist. - ✔✔F
✔✔If a 3CX SIP port has been altered to any port other than the 5060, phones can be
provisioned using the Pnp. - ✔✔T
