Salesforce Administrator Certification
Exam, Salesforce – Exam Preparation
Material, Practice Questions with
Answers
Introduction:
This document contains an extensive set of Salesforce
Administrator certification practice questions with clearly
indicated correct answers. It covers core admin topics such as
security and access, data management, automation, reporting,
dashboards, workflows, and user management. The material is
designed to mirror real exam-style questions and support
thorough preparation for the Salesforce Admin certification.
Exam Questions and Answers:
1. The marketing team at Universal Containers use a web to
lead form to capture leads from its website and a lead
assignment rule to assign the leads to the appropriate sales
representatives.
,How can a system administrator ensure that all leads are
handled even when they do not meet the assignment criteria?
A. Specify a default lead owner
B. Specify a default lead creator
C. Create an escalation rule to route unassigned leads
D. Create a validation rule to route unassigned leads ---Correct
Answer---A. Specify a default lead owner
2. Universal Containers has segmented its customer base into
two categories: High Wealth and Retirement. High Wealth
accounts should be visible to the High Wealth Sales Team
Members only. Retirement accounts should be visible to all
sales users.
How can a system administrator meet this requirement?
A. Create a new record type for the High Wealth accounts and
share the record type with High Wealth team members
B. Create a new profile for Retirement sales team members
and remove read access to High Wealth account records
,C. Set the OWD sharing to public read-only and create a
sharing rule to ---Correct Answer---A. Create a new record
type for the High Wealth accounts and share the record type
with High Wealth team members
3. A system administrator at Universal Containers created a
custom object to capture custom feedback. How can the
administrator ensure that users have access to this new
object?
A. Add fields from the feedback object to the account page
layout
B. Create a lookup relationship from the account page to the
feedback object
C. Assign the feedback page layout to the appropriate user
profiles
D. Create a role in the hierarchy to provide user access to the
new object ---Correct Answer---C. Assign the feedback page
layout to the appropriate user profiles
4. Which component can be included in a custom home page
layout?
, Choose 3:
A. Analytic Snapshots
B. Dashboard components
C. Pending approvals list
D. Trending Chatter topics
E. Messages and alerts ---Correct Answer---B. Dashboard
Components
C. Pending approvals list
E. Messages and alerts
5. Which privilege can be granted to members of a content
library (workspace) without modifying user permissions?
Choose 2 answers:
A. Create a new content library
B. Share content with other users in Chatter
C. Edit a member's library permissions
D. Add tags when editing content details ---Correct Answer---
B. Share content with other users in Chatter
D. Add tags when editing content details
Exam, Salesforce – Exam Preparation
Material, Practice Questions with
Answers
Introduction:
This document contains an extensive set of Salesforce
Administrator certification practice questions with clearly
indicated correct answers. It covers core admin topics such as
security and access, data management, automation, reporting,
dashboards, workflows, and user management. The material is
designed to mirror real exam-style questions and support
thorough preparation for the Salesforce Admin certification.
Exam Questions and Answers:
1. The marketing team at Universal Containers use a web to
lead form to capture leads from its website and a lead
assignment rule to assign the leads to the appropriate sales
representatives.
,How can a system administrator ensure that all leads are
handled even when they do not meet the assignment criteria?
A. Specify a default lead owner
B. Specify a default lead creator
C. Create an escalation rule to route unassigned leads
D. Create a validation rule to route unassigned leads ---Correct
Answer---A. Specify a default lead owner
2. Universal Containers has segmented its customer base into
two categories: High Wealth and Retirement. High Wealth
accounts should be visible to the High Wealth Sales Team
Members only. Retirement accounts should be visible to all
sales users.
How can a system administrator meet this requirement?
A. Create a new record type for the High Wealth accounts and
share the record type with High Wealth team members
B. Create a new profile for Retirement sales team members
and remove read access to High Wealth account records
,C. Set the OWD sharing to public read-only and create a
sharing rule to ---Correct Answer---A. Create a new record
type for the High Wealth accounts and share the record type
with High Wealth team members
3. A system administrator at Universal Containers created a
custom object to capture custom feedback. How can the
administrator ensure that users have access to this new
object?
A. Add fields from the feedback object to the account page
layout
B. Create a lookup relationship from the account page to the
feedback object
C. Assign the feedback page layout to the appropriate user
profiles
D. Create a role in the hierarchy to provide user access to the
new object ---Correct Answer---C. Assign the feedback page
layout to the appropriate user profiles
4. Which component can be included in a custom home page
layout?
, Choose 3:
A. Analytic Snapshots
B. Dashboard components
C. Pending approvals list
D. Trending Chatter topics
E. Messages and alerts ---Correct Answer---B. Dashboard
Components
C. Pending approvals list
E. Messages and alerts
5. Which privilege can be granted to members of a content
library (workspace) without modifying user permissions?
Choose 2 answers:
A. Create a new content library
B. Share content with other users in Chatter
C. Edit a member's library permissions
D. Add tags when editing content details ---Correct Answer---
B. Share content with other users in Chatter
D. Add tags when editing content details
