Competencies. 8th Edition. Chapters 1, 2, 4, 5,
&6
What are the three broad areas of medical assisting? - ✔ CORRECT ANSWER ✓✓General,
Administrative, and Clinical
What role should the medical assistant take on concerning communications when working with
patients? - ✔ CORRECT ANSWER ✓✓Communications liaison
A complete and accurate medical record provides legal protection for: - ✔ CORRECT ANSWER
✓✓both patients and physicians
Define standard of care. Compare the role of the medical assistant the patient provider and
include in your answer similarities related to standard of care and explain why. - ✔ CORRECT
ANSWER ✓✓1. Standard of care is the watchfulness, attention, caution, and prudence that a
reasonable person in the circumstances would exercise.
2. A provider is highly trained with a license to examine, diagnose, and prescribe treatments to
patients seeking assistance.
A medical assistant cannot diagnose, prescribe treatment, or advise patients.
However, both provider and medical assistant should be watching the patient's actions and
paying attention to the patient to pick up on the things that are unsaid or said by the patient, in
order to provide the best care possible.
Who pioneered open-heart surgery, and with two electronic engineers, perfected a pacemaker?
- ✔ CORRECT ANSWER ✓✓C. Walton Lillehei
,A physician must spend ___ years in medical school. - ✔ CORRECT ANSWER ✓✓4
Which legislation is intended to limit health administration costs, provide for patient
information privacy, and prevent fraud and abuse? - ✔ CORRECT ANSWER ✓✓HIPAA—Health
Insurance Portability and Accountability Act
In ancient Greece, patients slept while ____ licked their wounds and Asklepios applied salves. -
✔ CORRECT ANSWER ✓✓snakes
Which of the following focuses on three types of energies present in all things: vata, pitta, and
kapha? - ✔ CORRECT ANSWER ✓✓ayurvedic medicine
The founder of modern nursing was: - ✔ CORRECT ANSWER ✓✓Florence Nightingale
List the 10 administrative skills performed by medical assistants: - ✔ CORRECT ANSWER
✓✓scheduling appointments, medical record preparation, demographic data review, providing
resource information, office supply inventory, equipment maintenance, accounts
receivable/payable, payment receipts, manage petty cash, CPT/ICD-CM coding, and insurance
claims.
List the 11 clinical skills performed by medical assistants; - ✔ CORRECT ANSWER ✓✓performing
vital signs; performing sterilization and minor surgery procedures; collecting and processing
specimens; performing lab tests; performing electrocardiograms; administering medications;
performing phlebotomy procedures; performing patient screenings; preparing patients for
examinations, procedures, and treatments; responding to emergencies
List nine environments in which medical assistants work: - ✔ CORRECT ANSWER ✓✓doctors'
offices, specialty practices, urgent care centers, clinics, hospitals, labs, insurance companies,
billing companies, government agencies
,According to the United States Department of Labor, employment for medical assistants is
expected to grow by _____ percent through 2022. - ✔ CORRECT ANSWER ✓✓29
List nine traits of professionalism. - ✔ CORRECT ANSWER ✓✓tact, diplomacy, courtesy, respect,
dignity, responsibility, integrity, honesty, and selflessness
List five traits of a professional medical assistant - ✔ CORRECT ANSWER ✓✓accurate, adaptable,
courteous, confidential; dependable; empathic; honesty, initiative-taking; patient; punctual;
respectful; tactful; team player
Answer the following with the organizations initials (e.g. AAMA, AAPC, NCCT, AMT, NHA ) that
corresponds to the question. Note that the organizations initials may be used more than once.
What organization give the CPC credential - ✔ CORRECT ANSWER ✓✓AAPC
Answer the following with the organizations initials (e.g. AAMA, AAPC, NCCT, AMT, NHA ) that
corresponds to the question.
The only avenue for credentialing with this organization is by graduating from either a AAHEP-
or ABHES-accredited institution - ✔ CORRECT ANSWER ✓✓AAMA
Answer the following with the organizations initials (e.g. AAMA, AAPC, NCCT, AMT, NHA ) that
corresponds to the question.
Provides the CMA credential with the organization's initials in parenthesis beside it - ✔
CORRECT ANSWER ✓✓AAMA
Answer the following with the organizations initials (e.g. AAMA, AAPC, NCCT, AMT, NHA ) that
corresponds to the question.
, This organization offers training and certification in the areas of medical billing and coding - ✔
CORRECT ANSWER ✓✓AAPC
Answer the following with the organizations initials (e.g. AAMA, AAPC, NCCT, AMT, NHA ) that
corresponds to the question.
This organization provides the National Certified Medical Assistant (NCMA) credential - ✔
CORRECT ANSWER ✓✓NCCT
Answer the following with the organizations initials (e.g. AAMA, AAPC, NCCT, AMT, NHA ) that
corresponds to the question.
This organization provides the Certified Medical Administrative Specialist (CMAS) credential - ✔
CORRECT ANSWER ✓✓AMT
Answer the following with the organizations initials (e.g. AAMA, AAPC, NCCT, AMT, NHA ) that
corresponds to the question.
This organization started in 1955 - ✔ CORRECT ANSWER ✓✓AAMA
Answer the following with the organizations initials (e.g. AAMA, AAPC, NCCT, AMT, NHA ) that
corresponds to the question.
This organization provides the Registered Medical Assistant (RMA) credential - ✔ CORRECT
ANSWER ✓✓AMT