Operations Management Practice Quiz: Creating Value Along the Supply Chain, 9th Ed. (Russell/Taylor)

PRACTICEjTESTjFOR
OperationsjManagementjCreatingjValuejAlongjthejSupplyjChainj9thjEditionjRobertaj
S.jRussell,jBernardjW.jTaylor


ConceptjCheckjQuestionsjforjLearningjObjectives
Chapterj1j–jIntroductionjtojOperationsjandjSupplyjChainjManagement

ThejOperationsjFunction
1. Thejoperationsjfunctionjinteractsjwith
a. Marketing
b. Suppliers
c. Humanjresources
d. Finance
e. Alljofjthejabove

Difficulty:jEasyj
Answer:jd


2. Operationsjisjoftenjdescribedjas
a. thejcreativejcorejofjanjorganization
b. ajtransformationjprocess
c. thejsourcejofjfirmjprofitability
d. alljofjthejabove

Difficulty:jEasyj
Answer:jb




ThejEvolutionjofjOperationsjandjSupplyjChainjManagement
1. helpedjtojenablejthejIndustrialjRevolution.
a. Linearjprogramming
b. Qualityjcircles
c. Interchangeablejparts
d. ThejInternet

Difficulty:jEasyj
Answer:jc

2. ThejPrinciplesjofjScientificjManagementjwerejproposedjby
a. AdamjSmith
b. HenryjFord
c. FrederickjTaylor

, d. EltonjMayo
Difficulty:jEasyj
Answer:jc




3. Supplyjchainjmanagementjemergedjas
a. companiesjstartedjtojoutsourcejproduction
b. thejnumberjofjsuppliersjforjeachjcompanyjgrew
c. globalizationjexpandedjthejreachjofjsuppliersjandjcustomers
d. alljofjthejabove

Difficulty:jEasyj
Answer:jd


4. Thejqualityjrevolutionjwasjbroughtjtojusjby
a. Germany
b. Japan
c. China
d. Mexico

Difficulty:jEasyj
Answer:jb




Globalization
1. Globalizationjhasjgrownjrapidlyjduejto
a. Worldjtradejagreements
b. ThejInternet
c. Outsourcing
d. Alljofjthejabove

Difficulty:jEasyj
Answer:jd

2. Whichjofjthejfollowingjcountriesjhasjthejhighestjhourlyjwagejrate?
a. Norway
b. U.S.
c. Germany
d. SouthjKorea

Difficulty:jModeratej
Answer:ja

3. Companiesjgojglobaljto
a. takejadvantagejofjfavorablejcosts

, b. gainjaccessjtojinternationaljmarkets
c. buildjreliablejsourcesjofjsupply
d. alljofjthejabove

Difficulty:jEasyj
Answer:jd


4. WhichjofjthejfollowingjcountriesjhasjthejhighestjtradejinjgoodsjasjajpercentjofjGDP?
a. U.S.
b. Germany
c. Japan
d. China

Difficulty:jmoderatej
Answer:jb


ProductivityjandjCompetitiveness
1. Thejmostjcommonjmeasurejofjproductivityjis
a. Laborjproductivity
b. Multifactorjproductivity
c. Materialjproductivity
d. Technologicaljproductivity
Difficulty:jEasyj
Answer:ja


2. Productivityjisjdefinedjas
a. outputjoverjinput
b. inputjoverjoutput
c. processjyield
d. exportsjminusjimports


Difficulty:jEasyj
Answer:ja




StrategyjandjOperations

1. Ajcompany'sj isjwhatjtheyjdojbetterjthanjanyonejelse.
a. primaryjtask
b. corejcompetence
c. orderjqualifier
d. positioningjstrategy

, Difficulty:jEasyj
Answer:jb

2. Thejbalancedjscorecardjkeepsjstrategyjonjtrackjbyjmeasuring
a. Finance,jmarketing,joperations,jandjhumanjresources
b. Finance,jcustomers,jprocesses,jandjlearningjandjgrowing
c. Shareholderjvalue,jcustomerjsatisfaction,jproductionjefficiency,jandjworkerjsatisfaction
d. Inputsjandjoutputsjtojeachjcriticaljprocess

Difficulty:jModeratej
Answer:jb

3. convertsjstrategyjintojmeasurablejobjectivesjdownjthroughjthejorganization.
a. Strategicjpositioning
b. Policyjdeployment
c. Productionj planning
d. Verticaljintegration
Difficulty:jeasyj
Answer:jb

4. Thejlastjfactorjconsideredjinjajpurchasingjdecisionjisjthe
a. orderjqualifier
b. orderjwinner
c. qualityjfactor
d. corejcompetency

Difficulty:jEasyj
Answer:jb
ConceptjCheckjQuestionsjforjLearningjObjectives
Chapterj1jSupplementj–jOperationaljDecision-MakingjTools:jDecisionjAnalysis

DecisionjAnalysisjWithjandjWithoutjProbabilities

1. Injajdecision-makingjsituation,jeventsjthatjmayjoccurjinjthejfuturejarejknownjas
a. risks
b. payoffs
c. statesjofjnature
d. uncertainties

Difficulty:jeasyj
Answer:jc

2. Ajdecision-makingjcriterionjthatjcanjbejusedjforjdecision-makingjsituationsjunderjconditionsjofjriskjis
a. maximax
b. maximin
c. minimaxjregret
d. expectedjvalue