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1. Which statement best reflects the World Health Organization’s (WHO)
definition of health?
A. Health is the absence of disease or disability
B. Health is a privilege based on socioeconomic status
C. Health is a fundamental right of every human being
D. Health is achieved only through access to healthcare services
Correct Answer: C. Health is a fundamental right of every human being
2. How do Accountable Care Organizations (ACOs) primarily improve care
coordination?
A. By reducing patient access to specialty care
B. By encouraging communication and collaboration among providers
C. By limiting patient choice of providers
D. By increasing provider competition
Correct Answer: B. By encouraging communication and collaboration among
providers
3. Which healthcare organization best represents a matrix organizational
structure?
A. A single-specialty clinic with one administrator
,B. A hospital with a strict hierarchical chain of command
C. Multiple specialty clinics, each with its own on-site clinic manager
D. A private practice owned by one physician
Correct Answer: C. Multiple specialty clinics, each with its own on-site clinic
manager
4. How did the Affordable Care Act (ACA) change coverage for individuals with
preexisting conditions?
A. Allowed insurers to deny coverage
B. Required higher premiums for coverage
C. Required insurers to provide coverage for defined preexisting conditions
D. Limited coverage to employer-based plans
Correct Answer: C. Required insurers to provide coverage for defined
preexisting conditions
5. The Action Collaborative on Clinician Well-Being and Resilience was
established to:
A. Improve billing efficiency
B. Reduce healthcare costs
C. Diminish clinician burnout
D. Increase workforce productivity
Correct Answer: C. Diminish clinician burnout
6. What was the primary purpose of establishing Medicare in 1965?
A. Provide universal healthcare coverage
B. Reduce healthcare costs for hospitals
C. Assist with medical care coverage as people age or become disabled
D. Replace private health insurance
Correct Answer: C. Assist with medical care coverage as people age or
become disabled
,7. Why are coding practices regulated under the False Claims Act?
A. To standardize medical terminology
B. To prevent fraudulent documentation and billing
C. To increase reimbursement rates
D. To streamline clinical workflows
Correct Answer: B. To prevent fraudulent documentation and billing
8. How does telehealth support clinician collaboration?
A. By replacing in-person consultations entirely
B. By allowing clinicians to speak and videoconference remotely
C. By limiting communication to email
D. By reducing interdisciplinary interactions
Correct Answer: B. By allowing clinicians to speak and videoconference
remotely
9. A physician needs assistance in making a diagnosis based on patient
symptoms and medical history. Which technology tool should be used?
A. Electronic health record (EHR)
B. Clinical decision support system (CDSS)
C. Laboratory information system (LIS)
D. Health information exchange (HIE)
Correct Answer: B. Clinical decision support system (CDSS)
10. How can a laboratory information system (LIS) improve patient
communication?
A. By eliminating manual charting
B. By replacing provider consultations
C. By making laboratory results accessible through the patient’s EHR
, D. By automating diagnostic decisions
Correct Answer: C. By making laboratory results accessible through the
patient’s EHR
11. A hospital manager reviews literature on how clinicians responded to
regulatory changes in other organizations. Why is this part of organizational
model analysis?
A. To compare reimbursement rates
B. To predict future behavior
C. To meet accreditation requirements
D. To justify budget increases
Correct Answer: B. To predict future behavior
12. In the rational model of healthcare analysis, what is the role of an analyst in
the synoptic model?
A. To implement policy changes
B. To evaluate employee performance
C. To supply quality information to decision-makers
D. To enforce compliance standards
Correct Answer: C. To supply quality information to decision-makers
13. Why is continuous monitoring important after implementing a new
workflow?
A. To ensure compliance with regulations
B. To eliminate staff resistance
C. To allow for necessary adjustments over time
D. To reduce staffing costs
Correct Answer: C. To allow for necessary adjustments over time