CHAPTER 1 (LATEST UPDATE) REAL QUESTIONS AND
VERIFIED ANSWERS |100% CORRECT | ALREADY GRADED
A
open-ended questions Ans✓✓✓questions that allow respondents to
answer however they want
direct questions Ans✓✓✓a question that requires a direct or specific
answer; seeks specific information
leading question Ans✓✓✓a question that implies that one answer would
be better than another
facilitatoin Ans✓✓✓encouraging the patient to say more, either with
your word or with silence that the patient may break when given the
opportunity for reflection
reflection Ans✓✓✓repeating what you have heard to encourage more
detail
clarification Ans✓✓✓asking, "What do you mean?"
empathizing Ans✓✓✓showing you understanding and acceptance. Do
not hesitate to say "I understand," or "I'm sorry" if the moment calls for
it
, confrontation Ans✓✓✓discussion of a patient's disturbing behavior
interpreting Ans✓✓✓repeating what you have heard to confirm the
patient's meaning
curiosity about you; anxiety; silence; depression; crying and
compassionate moments; physical and emotional intimacy; seduction;
anger; avoiding the full story; finances Ans✓✓✓What are some
potential barriers to communication between the patient and provider
which at times cause moments of tension?
to identify the matters the patient defines as problems; the subtle and the
obvious Ans✓✓✓What is the first objective in building the patient
history?
identifiers (name, date, time, age, gender, etc.); CC; HPI; PMH; FH; SH;
ROS Ans✓✓✓What is the widely accepted approach for building a
patient history that can be modified to fit the individual circumstance?
chief complaint/concern (CC) Ans✓✓✓A brief statement about why the
patient is seeking care
history of present illness or problem (HPI) Ans✓✓✓a step by step
evaluation of the circumstances that surround the primary reason for the
patient's visit