MIDTERM EXAM ITC 235--MULTIPLE CHOICE |
QUESTIONS AND ANSWERS | 2026 UPDATE |WITH
COMPLETE SOLUTION
A user is asking her smartphone to recommend a restaurant, but the app
cannot seem to find where the user is located. The device's cellular service is
active and functioning.
What is the first thing the user should check?
a. The user should verify location services is enabled on the smartphone.
b. The user should check the smartphone for a weak or dropped Wi-Fi signal.
c. The user should check the smartphone's battery for a low charge condition.
d. The user should contact her cellular provider and ask for an update. Answer
- A. user should verify location services is enabled on the smartphone
aSam cannot figure out why he can't get sound from his tablet's internal
speakers and calls you asking for advice. You ask him to check to see if anything
is stuck in the aux port. Sam assures you nothing is in the aux port. He also
checks to make sure the sound is not muted.
What might prevent Sam from getting sound from his tablet?
a. Tablet is in airplane mode.
b. The audio output is being directed to a Bluetooth speaker.
c. The battery needs to be charged.
,d. Multiple apps are sending audio to the speakers. Answer - B. audio output is
being directed to bluetooth speaker
our company has asked you to do research how it can provide smartphones to
its employees. The company wants to give employees access to OneDrive in
order to synchronize data.
What type of synchronization will you recommend to the company?
a. Synchronization to the desktop
b. Mutual authentication for synchronization
c. Synchronization using wired network connections
d. Synchronization to the cloud Answer - d. synchronization to the cloud
You are troubleshooting a mobile device that will not pair with a Bluetooth
headset. The device was functioning properly with the headset until a recent
corporate-wide OS update. No other mobile devices in the organization are
exhibiting this issue with Bluetooth headsets.
Which of the following is the first step you will take to resolve this issue?
a. Reset the network settings in the mobile device Settings app.
b. Update the radio firmware in the mobile device.
c. Replace the Bluetooth headset with a new pair.
d. Forget all Wi-Fi networks on the mobile device Answer - a. reset network
settings in the mobile device settings app
Sally has just purchased a new iPad. She wants to save all the pictures and files
that she creates with her new iPad on the Internet.
,What service should Sally use to save her pictures and files seamlessly on the
Internet?
a. Yahoo
b. iCloud
c. Google
d. OneDrive Answer - b. Icloud
In which of the following situations should you install an IPS instead of an IDS?
a. You want to block a single MAC address from accessing your LAN.
b. You want to block unauthorized activity on your LAN from the Internet.
c. You want to document any instance of malicious activity on your LAN.
d. You want to improve access times to frequently accessed websites. Answer -
A. you want to block a single Mac address form accessing lan
What connector is shown in the exhibit?
:a. RJ-45b. RJ-11c. F-typed. USB-A Answer - Rj-45
The LGA1151 socket and latest Coffee Lake chipset support what type of RAM?
a. DDR3
b. DDR5
c. DDR3 (only if low voltage)
d. DDR4 Answer - D. DDR4
You are reviewing new RAM to purchase for a gaming computer and find three
different RAM modules that are the same except for their CAS Latency. Option
A lists the CL as 18 ns, Option B lists the CL as 20 ns, and Option C lists the CL as
15 ns.
, Which option will work best for a gaming computer? Answer - Option C: CL 15
ns
After installing the processor and reassembling the computer, the system
begins the boot process and suddenly turns off before completing the boot.
What should you do?
a. Turn everything off, unplug the power cord, press the power button to drain
the power, open the case, and verify that the cooler is securely seated and
connected.
b. Turn everything off, unplug the power cord, press the power button to drain
the power, open the case, and replace power supply.
c. Turn everything off, unplug the power cord, press the power button to drain
the power, open the case, and rotate the processor 90 degrees in the socket.
d. Turn everything off, unplug the power cord, press the power button to drain
the power, open the case, and recheck the processor installation. Answer -
Turn everything off, unplug the power cord, press the power button to drain
the power, open the case, and verify that the cooler is securely seated and
connected.
At what point during the motherboard installation should you install the
motherboard drivers? Answer - . After Windows successfully boots without
errors
Which statement is NOT a good practice when working inside a computer case?
a. Remove loose jewelry.
b. Be sure to hold expansion cards by the edge connectors.
c. Don't touch the inside of a computer that is turned on.
d. Don't touch a microchip with a magnetized screwdriver. Answer - Be sure to
hold expansion cards by the edge connectors
QUESTIONS AND ANSWERS | 2026 UPDATE |WITH
COMPLETE SOLUTION
A user is asking her smartphone to recommend a restaurant, but the app
cannot seem to find where the user is located. The device's cellular service is
active and functioning.
What is the first thing the user should check?
a. The user should verify location services is enabled on the smartphone.
b. The user should check the smartphone for a weak or dropped Wi-Fi signal.
c. The user should check the smartphone's battery for a low charge condition.
d. The user should contact her cellular provider and ask for an update. Answer
- A. user should verify location services is enabled on the smartphone
aSam cannot figure out why he can't get sound from his tablet's internal
speakers and calls you asking for advice. You ask him to check to see if anything
is stuck in the aux port. Sam assures you nothing is in the aux port. He also
checks to make sure the sound is not muted.
What might prevent Sam from getting sound from his tablet?
a. Tablet is in airplane mode.
b. The audio output is being directed to a Bluetooth speaker.
c. The battery needs to be charged.
,d. Multiple apps are sending audio to the speakers. Answer - B. audio output is
being directed to bluetooth speaker
our company has asked you to do research how it can provide smartphones to
its employees. The company wants to give employees access to OneDrive in
order to synchronize data.
What type of synchronization will you recommend to the company?
a. Synchronization to the desktop
b. Mutual authentication for synchronization
c. Synchronization using wired network connections
d. Synchronization to the cloud Answer - d. synchronization to the cloud
You are troubleshooting a mobile device that will not pair with a Bluetooth
headset. The device was functioning properly with the headset until a recent
corporate-wide OS update. No other mobile devices in the organization are
exhibiting this issue with Bluetooth headsets.
Which of the following is the first step you will take to resolve this issue?
a. Reset the network settings in the mobile device Settings app.
b. Update the radio firmware in the mobile device.
c. Replace the Bluetooth headset with a new pair.
d. Forget all Wi-Fi networks on the mobile device Answer - a. reset network
settings in the mobile device settings app
Sally has just purchased a new iPad. She wants to save all the pictures and files
that she creates with her new iPad on the Internet.
,What service should Sally use to save her pictures and files seamlessly on the
Internet?
a. Yahoo
b. iCloud
c. Google
d. OneDrive Answer - b. Icloud
In which of the following situations should you install an IPS instead of an IDS?
a. You want to block a single MAC address from accessing your LAN.
b. You want to block unauthorized activity on your LAN from the Internet.
c. You want to document any instance of malicious activity on your LAN.
d. You want to improve access times to frequently accessed websites. Answer -
A. you want to block a single Mac address form accessing lan
What connector is shown in the exhibit?
:a. RJ-45b. RJ-11c. F-typed. USB-A Answer - Rj-45
The LGA1151 socket and latest Coffee Lake chipset support what type of RAM?
a. DDR3
b. DDR5
c. DDR3 (only if low voltage)
d. DDR4 Answer - D. DDR4
You are reviewing new RAM to purchase for a gaming computer and find three
different RAM modules that are the same except for their CAS Latency. Option
A lists the CL as 18 ns, Option B lists the CL as 20 ns, and Option C lists the CL as
15 ns.
, Which option will work best for a gaming computer? Answer - Option C: CL 15
ns
After installing the processor and reassembling the computer, the system
begins the boot process and suddenly turns off before completing the boot.
What should you do?
a. Turn everything off, unplug the power cord, press the power button to drain
the power, open the case, and verify that the cooler is securely seated and
connected.
b. Turn everything off, unplug the power cord, press the power button to drain
the power, open the case, and replace power supply.
c. Turn everything off, unplug the power cord, press the power button to drain
the power, open the case, and rotate the processor 90 degrees in the socket.
d. Turn everything off, unplug the power cord, press the power button to drain
the power, open the case, and recheck the processor installation. Answer -
Turn everything off, unplug the power cord, press the power button to drain
the power, open the case, and verify that the cooler is securely seated and
connected.
At what point during the motherboard installation should you install the
motherboard drivers? Answer - . After Windows successfully boots without
errors
Which statement is NOT a good practice when working inside a computer case?
a. Remove loose jewelry.
b. Be sure to hold expansion cards by the edge connectors.
c. Don't touch the inside of a computer that is turned on.
d. Don't touch a microchip with a magnetized screwdriver. Answer - Be sure to
hold expansion cards by the edge connectors
