MAN 320F EXAM 2 QUESTIONS AND ANSWERS 2026
cross functional team - Answers -consists of members from different functions or work
units; horizontal integration
combats functional silos problem
functional silos problem - Answers -members of 1 functional team fails to interact w/
others from other functional teams
combated by cross functional teams
problem solving teams - Answers -set up to deal with a specific problem or opportunity
temporary
social facilitation - Answers -tendency for one's behavior to be influenced by the
presence of others in a group
5 stages of team development - Answers -forming
storming
norming
performing
adjourning
forming stage - Answers -focuses around the initial entry of members to a team
storming stage - Answers -one of high emotionality ad tension among team members
norming stage - Answers -members start to work together as a coordinated team
performing stage - Answers -emergence of mature and well functioning team
adjourning stage - Answers -teams disband when their work is finished
FIRO-B Theory - Answers -examines differences in how ppl relate to one another
based on their needs to express and receive feelings of inclusion, control, and affection
intrasender conflict - Answers -same person sends conflicting expectations
ex. do the reports now, but help me with the powerpoints immediately (said by same
person)
intersender role conflict - Answers -different people send conflicting expectations
, person-role conflict - Answers -person's values and needs come into conflict with role
expectations
inter-role conflict: - Answers -expectations of 2 or more roles held by the same
individual become incompatible, such as conflict b/w work and family demands
task activities - Answers -directly contribute to the performance of important tasks; ex.
initiating discussion, sharing info, asking info of others
maintenance activities - Answers -support the emotional life of the team as an ongoing
social system.
ex. encouraging participating, praising others
consensus - Answers -most team members favor an alternative; doesn't require
unanimity
co-leadership - Answers -leadership is divided so that no one person has unilateral
power to lead
shared leadership - Answers -team members work to achieve goals
contingency approach - Answers -relationship b/w leader behavior and leadership
effectiveness depends on the situation
espoused values - Answers -values that you say you have
values in use - Answers -values that you are portraying
moral disengagement - Answers -rationalization
The team decision technique of __________ asks everyone to respond individually and
in writing to a basic question such as: 'What should be done to improve the
effectiveness of this work team?' - Answers -a. statutory technique
b. nominal group technique
c. brainstorming technique
d. freewheeling technique
e. Delphi technique
B
The potential advantages of group decision making include more knowledge and
expertise being applied to the problem, more alternatives being considered, greater
understanding and acceptance of the final decision, and more commitment among
group members to making the final decision work.
T/F - Answers -true
cross functional team - Answers -consists of members from different functions or work
units; horizontal integration
combats functional silos problem
functional silos problem - Answers -members of 1 functional team fails to interact w/
others from other functional teams
combated by cross functional teams
problem solving teams - Answers -set up to deal with a specific problem or opportunity
temporary
social facilitation - Answers -tendency for one's behavior to be influenced by the
presence of others in a group
5 stages of team development - Answers -forming
storming
norming
performing
adjourning
forming stage - Answers -focuses around the initial entry of members to a team
storming stage - Answers -one of high emotionality ad tension among team members
norming stage - Answers -members start to work together as a coordinated team
performing stage - Answers -emergence of mature and well functioning team
adjourning stage - Answers -teams disband when their work is finished
FIRO-B Theory - Answers -examines differences in how ppl relate to one another
based on their needs to express and receive feelings of inclusion, control, and affection
intrasender conflict - Answers -same person sends conflicting expectations
ex. do the reports now, but help me with the powerpoints immediately (said by same
person)
intersender role conflict - Answers -different people send conflicting expectations
, person-role conflict - Answers -person's values and needs come into conflict with role
expectations
inter-role conflict: - Answers -expectations of 2 or more roles held by the same
individual become incompatible, such as conflict b/w work and family demands
task activities - Answers -directly contribute to the performance of important tasks; ex.
initiating discussion, sharing info, asking info of others
maintenance activities - Answers -support the emotional life of the team as an ongoing
social system.
ex. encouraging participating, praising others
consensus - Answers -most team members favor an alternative; doesn't require
unanimity
co-leadership - Answers -leadership is divided so that no one person has unilateral
power to lead
shared leadership - Answers -team members work to achieve goals
contingency approach - Answers -relationship b/w leader behavior and leadership
effectiveness depends on the situation
espoused values - Answers -values that you say you have
values in use - Answers -values that you are portraying
moral disengagement - Answers -rationalization
The team decision technique of __________ asks everyone to respond individually and
in writing to a basic question such as: 'What should be done to improve the
effectiveness of this work team?' - Answers -a. statutory technique
b. nominal group technique
c. brainstorming technique
d. freewheeling technique
e. Delphi technique
B
The potential advantages of group decision making include more knowledge and
expertise being applied to the problem, more alternatives being considered, greater
understanding and acceptance of the final decision, and more commitment among
group members to making the final decision work.
T/F - Answers -true
