Acquisition, Job Analysis, and Compliance
(Chapter 11)|Verified Questions Complete and
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LO 11-1 Explain the importance of human resource management, and describe current issues
in managing human resources.
•The process of determining human resource needs and then recruiting, selecting,
developing, motivating, evaluating, compensating, and scheduling employees to achieve
organizational goals.
Developing the Ultimate Resource
•Service and high-tech manufacturing requires employees with highly technical job skills.
•Such workers are scarce, making recruiting and retention more important and more difficult.
•The human resource job is now the job of all managers in an organization.
LO 11-2 Illustrate the effects of legislation on human resource management.
Civil Rights Act of 1964
- Title VII prohibits discrimination in hiring, firing, compensation, apprenticeships, training,
terms, conditions, or privileges of employment based on:
Race.
Religion.
Creed.
Sex.
National origin.
Age.
Sexual orientation.
Gender identity.
Laws Protecting Employees with Disabilities and Older Employees
- Americans with Disabilities Act of 1990 (ADA):
•Requires employers to give applicants with physical or mental disabilities the same
consideration for employment as people without disabilities.
•Passage in 2008 of Americans with Disabilities Amendments Act expanded protection.
•2011 saw regulations that widen the range of disabilities covered by the ADA and shift the
burden of proof of disability from employees to employers.
, - Age Discrimination in Employment Act (ADEA):
•Protects workers 40 and over from employment and workplace discrimination in hiring,
firing, promotion, layoff, compensation, benefits, job assignments, and training.
What is human resource management?
Human resource management is the process of determining the needs of the organization and
then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling
employees to achieve organizational goals.
What did Title VII of the Civil Rights Act of 1964 achieve?
Title VII prohibits discrimination in hiring, firing, compensating, apprenticeships, training,
terms, conditions, or privileges of employment based on race, religion, creed, sex, or national
origin. At a later date age discrimination was added to the act.
What is the EEOC, and what was the intention of affirmative action?
The Equal Employment Opportunity Commission was created by the Civil Rights Act. The
EEOC was permitted to issue guidelines for acceptable employer conduct in administering
equal employment opportunity. Affirmative action is the most controversial policy of the
EEOC and was designed to "right past wrongs" by increasing opportunities for minorities and
women.
What does accommodations mean in the Americans with Disabilities Act of 1990?
Employers are required to make "reasonable accommodations" for employees with
disabilities, such as modifying equipment or widening doorways.
LO 11-3 Summarize the five steps in human resource planning.
Human Resource Planning Process
1.Preparing a human resource inventory of employees.
2.Preparing a job analysis.
3.Assessing future human resource demand.
4.Assessing future labor supply.
Establishing a strategic plan.
What's a Job Analysis?
- Job analysis — A study of what is done by employees who hold various job titles.
•Job description — A summary of the objectives of a job, the type of work to be done, the
responsibilities and duties, the working conditions, and the relationship of the job to other
functions.