Human Resource Management Chapters 5–7
Exam – Employee Training, Development &
Socialization Verified Questions Provided with
A+ Graded Rationales Latest Updated 2026
Socialization
the continuing process of instilling in all employees the attitudes, standards, and values that
the organization expects
A successful orientation should achieve which of the following?
The new employee should feel welcome
What is the second step in the training process?
design the training program
The third step in the training process is to
develop the program or course
The forth step in the training process is to
implement the program or course
What us the final step in the training process?
Evaluate the program's successes or failures
____ is a detailed study of the job to determine what specific skills the job requires
Task analysis
The process of verifying that there is a performance deficiency and determining if such
deficiency should be corrected through training or through some other means is called
________.
Performance analysis
On-the-job training can be accomplished through the use of all of the following techniques
except:
Programmed learning
, ________ is a form of management training in which trainees to learn by making realistic
decisions in simulated situations
Improvisation
Jack hopes to be promoted to head of his department next year. In the meantime, he has
been assigned to spend a year as assistant to the current department head. This is an example
of the ________ form of training
Coaching
What percentage of learning on the job comes from informal learning?
80%
Which of the following is not a step in behavioral modeling?
modeling
role playing
social reinforcement
All of the above**
Any attempt to improve managerial performance by imparting knowledge, changing
attitudes, or increasing skills is called ________.
Management Development
________ is the inability to handle basic reading, writing, and arithmetic.
Functional Illiteracy
The ________ process includes improving the firm's future performance and make sense in
terms of the firm's strategy and goals
Management Development
Which of the following is meant to counteract potential problems associated with a diverse
workforce?
Improve interpersonal skills
iImproving math skills
Understanding/valuing cultural differences
All of the above**
Gathering data about the organization and its operations and attitudes, with an eye toward
solving a particular problem is ________ research
Exam – Employee Training, Development &
Socialization Verified Questions Provided with
A+ Graded Rationales Latest Updated 2026
Socialization
the continuing process of instilling in all employees the attitudes, standards, and values that
the organization expects
A successful orientation should achieve which of the following?
The new employee should feel welcome
What is the second step in the training process?
design the training program
The third step in the training process is to
develop the program or course
The forth step in the training process is to
implement the program or course
What us the final step in the training process?
Evaluate the program's successes or failures
____ is a detailed study of the job to determine what specific skills the job requires
Task analysis
The process of verifying that there is a performance deficiency and determining if such
deficiency should be corrected through training or through some other means is called
________.
Performance analysis
On-the-job training can be accomplished through the use of all of the following techniques
except:
Programmed learning
, ________ is a form of management training in which trainees to learn by making realistic
decisions in simulated situations
Improvisation
Jack hopes to be promoted to head of his department next year. In the meantime, he has
been assigned to spend a year as assistant to the current department head. This is an example
of the ________ form of training
Coaching
What percentage of learning on the job comes from informal learning?
80%
Which of the following is not a step in behavioral modeling?
modeling
role playing
social reinforcement
All of the above**
Any attempt to improve managerial performance by imparting knowledge, changing
attitudes, or increasing skills is called ________.
Management Development
________ is the inability to handle basic reading, writing, and arithmetic.
Functional Illiteracy
The ________ process includes improving the firm's future performance and make sense in
terms of the firm's strategy and goals
Management Development
Which of the following is meant to counteract potential problems associated with a diverse
workforce?
Improve interpersonal skills
iImproving math skills
Understanding/valuing cultural differences
All of the above**
Gathering data about the organization and its operations and attitudes, with an eye toward
solving a particular problem is ________ research
