ARE 112 UPDATED CORE EXAM MANUAL QUESTIONS AND
SOLUTIONS RATED A+
✔✔the idea of 'pull' is found in - ✔✔target costing
✔✔force-coercion strategy - ✔✔uses authority, rewards, and punishments to create
change
✔✔rational persuasion - ✔✔expertise, infomation efforts, empirical arguments
✔✔Shared Powers - ✔✔beliefs ,participative efforts, refernt
powers that are held by both state and national governments
✔✔effectiveness efficiency trade off - ✔✔projects
✔✔"fair and equable distribution of benefits and harms" - ✔✔ethics
✔✔From the IBM book an example of how Lou wanted to move from a process culture
was:a. his use of the corporate airplanes - ✔✔"the click heard around the world"
✔✔From our discussions in class, we can see in the Duke Children Hospital case the
use of ________________ to remove barriers among people. - ✔✔teams
✔✔team tasks - ✔✔planning and scheduling work
assigning tasks
training
performance evaluation
quality control
✔✔The conceptual supply chain is - ✔✔broader in scope than the physical supply chain
can include some of the physical supply chain components
✔✔span of control - ✔✔number of direct reports
✔✔IN the____________________ structure you would have to report to two individuals:
- ✔✔matrix mgmt structure
✔✔decision making - ✔✔acquisation, allocation, utilization
✔✔protected classes - ✔✔religion, age , national origin, skin color, pregnancy!
, ✔✔ERP (Enterprise Resource Planning) - ✔✔a suite of applications called modules, a
database, and a set of inherent processes for consolidating business operations into a
single, consistent, computing platform
✔✔best practices and single-source information are found in - ✔✔ERP
✔✔subject to some form of an employment discrimination - ✔✔subject to disparate or
adverse impact
✔✔Skills,Knowldge,Ability (SKA) - ✔✔job design, work to be done
✔✔Lous approach at IBM - ✔✔demand chain
✔✔how lou fixed IBM - ✔✔Business process reengineering (BPR)
✔✔structured decisions tool - ✔✔DSS
✔✔difference between process and projects - ✔✔final results
✔✔attributes of information in the IT environment - ✔✔timeliness and quality
✔✔DUKE case, move from 'mission bounded' to 'goal oriented' - ✔✔suboptimazation
✔✔Decision environment (name 4) - ✔✔-bounded rationality
-risk
-uncertainty
-information symmetry
-ambiguous information
-time constraints
-information costs
✔✔measure performance internally - ✔✔self-referencing group
✔✔clinical pathway is an example of development of - ✔✔BPR
✔✔The terms "One-to-many relationships" and "pointers" as discussed in class relate
to: - ✔✔IT
✔✔The terms "dispositional" and "situational" are related to:* - ✔✔fundamental
distribution error
✔✔Justice Rule - ✔✔an ethical decision distributes benefits and harms among people
and groups in a fair, equitable, or impartial way
SOLUTIONS RATED A+
✔✔the idea of 'pull' is found in - ✔✔target costing
✔✔force-coercion strategy - ✔✔uses authority, rewards, and punishments to create
change
✔✔rational persuasion - ✔✔expertise, infomation efforts, empirical arguments
✔✔Shared Powers - ✔✔beliefs ,participative efforts, refernt
powers that are held by both state and national governments
✔✔effectiveness efficiency trade off - ✔✔projects
✔✔"fair and equable distribution of benefits and harms" - ✔✔ethics
✔✔From the IBM book an example of how Lou wanted to move from a process culture
was:a. his use of the corporate airplanes - ✔✔"the click heard around the world"
✔✔From our discussions in class, we can see in the Duke Children Hospital case the
use of ________________ to remove barriers among people. - ✔✔teams
✔✔team tasks - ✔✔planning and scheduling work
assigning tasks
training
performance evaluation
quality control
✔✔The conceptual supply chain is - ✔✔broader in scope than the physical supply chain
can include some of the physical supply chain components
✔✔span of control - ✔✔number of direct reports
✔✔IN the____________________ structure you would have to report to two individuals:
- ✔✔matrix mgmt structure
✔✔decision making - ✔✔acquisation, allocation, utilization
✔✔protected classes - ✔✔religion, age , national origin, skin color, pregnancy!
, ✔✔ERP (Enterprise Resource Planning) - ✔✔a suite of applications called modules, a
database, and a set of inherent processes for consolidating business operations into a
single, consistent, computing platform
✔✔best practices and single-source information are found in - ✔✔ERP
✔✔subject to some form of an employment discrimination - ✔✔subject to disparate or
adverse impact
✔✔Skills,Knowldge,Ability (SKA) - ✔✔job design, work to be done
✔✔Lous approach at IBM - ✔✔demand chain
✔✔how lou fixed IBM - ✔✔Business process reengineering (BPR)
✔✔structured decisions tool - ✔✔DSS
✔✔difference between process and projects - ✔✔final results
✔✔attributes of information in the IT environment - ✔✔timeliness and quality
✔✔DUKE case, move from 'mission bounded' to 'goal oriented' - ✔✔suboptimazation
✔✔Decision environment (name 4) - ✔✔-bounded rationality
-risk
-uncertainty
-information symmetry
-ambiguous information
-time constraints
-information costs
✔✔measure performance internally - ✔✔self-referencing group
✔✔clinical pathway is an example of development of - ✔✔BPR
✔✔The terms "One-to-many relationships" and "pointers" as discussed in class relate
to: - ✔✔IT
✔✔The terms "dispositional" and "situational" are related to:* - ✔✔fundamental
distribution error
✔✔Justice Rule - ✔✔an ethical decision distributes benefits and harms among people
and groups in a fair, equitable, or impartial way
