A medical assistant receives a denial of payment for a patient's s
cholecystectomy. The reason stated is "noncovered service." If this procedure was
NHA CCMA Practice Test Questions and deemed emergent by the provider, which of the following actions should the
Answers! assistant take? - ANSWER Instruct the patient to contact the insurer about the
denial of payment
Graded A+ 2026
Which of the following actions should a medical assistant take to verify the quality
of venipuncture supplies before beginning a blood draw? - ANSWER Inspect the
integrity of the needle's seal
Which of the following instructions should a medical assistant give to a patient
when administering an enteric-coated tablet? - ANSWER Swallow the tablet
Which of the following cell structures is the source of energy for a cell? - ANSWER
whole with a glass of water
mitochondria
The parent of a child who has pediculosis is asking a medical assistant for more
A medical assistant is testing a patients visual acuity using a snellen chart. Which information about her child's condition. The assistant should begin by explaining
of the following actions should the assistant take? - ANSWER Make sure the that pediculosis is which of the following types of infection? - ANSWER parasitic
patient does not lean forward during the test (pediculosis also known as lice)
A medical assistant is reviewing a providers instructions as the patient is preparing
Which of the following items included on the CMS-1500 claim form should a to leave the office. The provider recommends the patient purchase an over the
medical assistant recognize as indicating the medical necessity of a procedure? - counter antitussive, but the patient tells the assistant that she does not know
ANSWER Diagnosis code what an antitussive is. Which of the following responses should the assistant
make? - ANSWER "It is a medication that suppresses the cough reflex."
A medical assistant is preparing a community resource library. Which of the
following actions should the assistant take first? - ANSWER Compile a list of local When performing the palpatory method for obtaining blood pressure, which of the
community agencies following indicates the level at which the medical assistant should inflate the cuff? -
ANSWER 30 mm Hg above the radial pulse cessation
A medical assistant is disposing of the syringe and needle she used to inject a
seasonal influenza vaccine. Which of the following actions should the assistant A medical assistant is administering an intramuscular immunization to a patient.
take? - ANSWER Drop the syringe, needle first, into the biohazardous sharps Which of the following actions should the medical assistant take? - ANSWER
container Cleanse the site in a circular motion from the center outward
A medical assistant is preparing a patient who has psoriasis to be examined by the A medical assistant is examining the skin on a patients forearm where the patient
provider. When inspecting the patients skin lesions, the assistant should expect to reports developing a rash. The assistant notes multiple solid elevations that are
less than 0.5 cm (0.2 in)
observe which of the following characteristics? - ANSWER Silvery, scaly In diameter. Which of the following terms should he use to document his
observations in the patient's medical record? - ANSWER Papules
,When the provider palpates the major portion of the liver, the medical assistant is eligible for workers' compensation. The patient should recognize that the
should recognize that he is palpating which of the following abdominal following parties is responsible for payment of this bill? - ANSWER Paid in full by
quadrants? - ANSWER Right upper workers compensation
A patient is seen in an urgent care center for a laceration to the left foot. The A medical assistant is using a scale with a height bar to measure a patient's height.
provider evaluates the injury, determines sutures are not needed, applies a Which of the following actions should the assistant to? - ANSWER Lower the
dressing, and releases the patient. Which of the following levels of examination horizontal bar gently so that it rests on the top of the patients head
should a medical assistant use for procedural coding for this patient? - ANSWER
Problem-focused examination
Which of the following medical record documentation templates is organized by
Which of the following information should the medical assistant enter into the the entity that supplied the data? - ANSWER Source-oriented
appointment calendar when scheduling a patient for a skin rash? - ANSWER
Which of the following laboratory results should the medical assistant recognize is
Daytime phone number
abnormal? - ANSWER Potassium 3 mEq/L
A Medical assistant discovers A garbage can fire has started in the break room of
the medical office. According to the RACE acronym for emergency response, A medical assistant is replacing a sharps container in an examination room and
which of the following actions should the assistant take first? - ANSWER Evacuate receives a small laceration on her arm from the plastic lid. Which of the following
staff and patients from the immediate area types of documentation should the assistant complete as a result of this incident?
- ANSWER OSHA form
A medical assistant is encouraging a patient to increase her intake of insoluble
fiber to help prevent constipation and hemorrhoids. Which of the following foods 301
should the assistant recommend as the best source of insoluble fiber? - ANSWER
Pears with skin A medical assistant is transcribing a prescription for magnesium sulfate into a
patient's medical record. Which of the following should the assistant use to
A medical assistant is preparing a patient who has congestive heart failure (CHF) document this medication? - ANSWER magnesium sulfate
Which of the following EKG artifacts is caused by a disconnected electrode and
for an examination by the provider. Which of the following manifestations should results in the tracing going into the margins of the paper? - ANSWER Interrupted
the assistant expect? - ANSWER shortness of breath baseline
A medical assistant is discussing information with a patient about a new A medical assistant is measuring a patient's oxygen saturation with a pulse
medication thatthe provider prescribed. Which of the following actions should t
he assistant take? - ANSWER Reinforce teaching about the frequency of
medication administration oximeter. Which of the following actions should the assistant take? - ANSWER
Check capillary refill in the patient's finger
A patient arrives at a clinic with a bill for x-rays that were required due to an
injury at the patient's place of employment. The patient has private insurance and
, A medical assistant is caring for a child who has varicella zoster virus. The practice and does not require a licensed technician or provider to assist or
assistant should recognize that varicella is transferred through which of the
following modes of transmission? - ANSWER airborne perform it? - ANSWER Holter monitor application
A medical assistant needs to remove all living micro-organisms from a
A medical assistant is scheduling diagnostic tests for a patient's liver and
contaminated towel clamp. Which of the following methods should the
pancreas. Which of the following systems is being assessed? - ANSWER digestive assistant use to cleanse this instrument? - ANSWER sterilization
A medical assistant is using a butterfly needle set to obtain a blood sample from a A medical assistant receives a chemical splash in her eyes. Which of the following
vein in a patient's hand. Which of the following actions should the assistant take? actions should the assistant take first? - ANSWER Flush the eyes with tepid water
- ANSWER Hold the needle by its wings
Which of the following should a medical assistant identify as the purpose of a
A medical assistant is reviewing the list of medications a patient reports currently Category II code in procedural coding? - ANSWER Tracks provider performance
taking. The assistant should recognize which of the following medications is measures
available in a sublingual form? - ANSWER Nitroglycerin
Which of the following cell structures is instrumental in helping the body mobilize
In which of the following locations should a medical assistant place the electrode and secrete mucus from the respiratory tract? - ANSWER cilia
for lead V4? - ANSWER Fifth intercostal space, left midclavicular line.
A medical assistant is speaking with a patient who recently received a terminal
Which of the following items in a medical office are considered administrative diagnosis. The patient states, "I regret not taking better care of myself. Now, I
office supplies? - ANSWER Letterhead, envelopes, and business cards won't be able to accomplish what I wanted to do with my life." The assistant
should identify that the patient is in which of the following stages of grief? -
ANSWER Depression
A medical assistant is preparing to assist a provider with suturing a wound. Which
of the following items should be in the sterile field for this procedure? - ANSWER This patient is in the depression stage of grief. This stage of grief is often
hemostat characterized by patients expressing regret over unfulfilled goals or about not
having taken better care of their health.
A medical assistant is determining the amount a patient will be required to pay
for a scheduled procedure that has an allowable amount of $200. The patient has A medical assistant is writing a piece of professional correspondence to a
a $20 copayment, a 90/10 coinsurance, and has met his deductible. What is the consulting provider. In which of the following ways should the assistant record
total amount the patient will pay the provider for this procedure? - ANSWER $20 the date on the letter? - ANSWER January 1, 2020
Which of the following routes for taking a patient's temperature is the most The medical assistant drops an instrument on the floor while setting up a sterile
tray for a procedure. He picks up the instrument and place it back on the sterile
accurate? - ANSWER field. A few days after the procedure, the patient calls the office, concerned that
Rectal the area surrounding the procedure site is infected. Which of the following torts
has the assistant committed? - ANSWER Negligence
Which of the following cardiac procedures is within a medical assistant's scope of
cholecystectomy. The reason stated is "noncovered service." If this procedure was
NHA CCMA Practice Test Questions and deemed emergent by the provider, which of the following actions should the
Answers! assistant take? - ANSWER Instruct the patient to contact the insurer about the
denial of payment
Graded A+ 2026
Which of the following actions should a medical assistant take to verify the quality
of venipuncture supplies before beginning a blood draw? - ANSWER Inspect the
integrity of the needle's seal
Which of the following instructions should a medical assistant give to a patient
when administering an enteric-coated tablet? - ANSWER Swallow the tablet
Which of the following cell structures is the source of energy for a cell? - ANSWER
whole with a glass of water
mitochondria
The parent of a child who has pediculosis is asking a medical assistant for more
A medical assistant is testing a patients visual acuity using a snellen chart. Which information about her child's condition. The assistant should begin by explaining
of the following actions should the assistant take? - ANSWER Make sure the that pediculosis is which of the following types of infection? - ANSWER parasitic
patient does not lean forward during the test (pediculosis also known as lice)
A medical assistant is reviewing a providers instructions as the patient is preparing
Which of the following items included on the CMS-1500 claim form should a to leave the office. The provider recommends the patient purchase an over the
medical assistant recognize as indicating the medical necessity of a procedure? - counter antitussive, but the patient tells the assistant that she does not know
ANSWER Diagnosis code what an antitussive is. Which of the following responses should the assistant
make? - ANSWER "It is a medication that suppresses the cough reflex."
A medical assistant is preparing a community resource library. Which of the
following actions should the assistant take first? - ANSWER Compile a list of local When performing the palpatory method for obtaining blood pressure, which of the
community agencies following indicates the level at which the medical assistant should inflate the cuff? -
ANSWER 30 mm Hg above the radial pulse cessation
A medical assistant is disposing of the syringe and needle she used to inject a
seasonal influenza vaccine. Which of the following actions should the assistant A medical assistant is administering an intramuscular immunization to a patient.
take? - ANSWER Drop the syringe, needle first, into the biohazardous sharps Which of the following actions should the medical assistant take? - ANSWER
container Cleanse the site in a circular motion from the center outward
A medical assistant is preparing a patient who has psoriasis to be examined by the A medical assistant is examining the skin on a patients forearm where the patient
provider. When inspecting the patients skin lesions, the assistant should expect to reports developing a rash. The assistant notes multiple solid elevations that are
less than 0.5 cm (0.2 in)
observe which of the following characteristics? - ANSWER Silvery, scaly In diameter. Which of the following terms should he use to document his
observations in the patient's medical record? - ANSWER Papules
,When the provider palpates the major portion of the liver, the medical assistant is eligible for workers' compensation. The patient should recognize that the
should recognize that he is palpating which of the following abdominal following parties is responsible for payment of this bill? - ANSWER Paid in full by
quadrants? - ANSWER Right upper workers compensation
A patient is seen in an urgent care center for a laceration to the left foot. The A medical assistant is using a scale with a height bar to measure a patient's height.
provider evaluates the injury, determines sutures are not needed, applies a Which of the following actions should the assistant to? - ANSWER Lower the
dressing, and releases the patient. Which of the following levels of examination horizontal bar gently so that it rests on the top of the patients head
should a medical assistant use for procedural coding for this patient? - ANSWER
Problem-focused examination
Which of the following medical record documentation templates is organized by
Which of the following information should the medical assistant enter into the the entity that supplied the data? - ANSWER Source-oriented
appointment calendar when scheduling a patient for a skin rash? - ANSWER
Which of the following laboratory results should the medical assistant recognize is
Daytime phone number
abnormal? - ANSWER Potassium 3 mEq/L
A Medical assistant discovers A garbage can fire has started in the break room of
the medical office. According to the RACE acronym for emergency response, A medical assistant is replacing a sharps container in an examination room and
which of the following actions should the assistant take first? - ANSWER Evacuate receives a small laceration on her arm from the plastic lid. Which of the following
staff and patients from the immediate area types of documentation should the assistant complete as a result of this incident?
- ANSWER OSHA form
A medical assistant is encouraging a patient to increase her intake of insoluble
fiber to help prevent constipation and hemorrhoids. Which of the following foods 301
should the assistant recommend as the best source of insoluble fiber? - ANSWER
Pears with skin A medical assistant is transcribing a prescription for magnesium sulfate into a
patient's medical record. Which of the following should the assistant use to
A medical assistant is preparing a patient who has congestive heart failure (CHF) document this medication? - ANSWER magnesium sulfate
Which of the following EKG artifacts is caused by a disconnected electrode and
for an examination by the provider. Which of the following manifestations should results in the tracing going into the margins of the paper? - ANSWER Interrupted
the assistant expect? - ANSWER shortness of breath baseline
A medical assistant is discussing information with a patient about a new A medical assistant is measuring a patient's oxygen saturation with a pulse
medication thatthe provider prescribed. Which of the following actions should t
he assistant take? - ANSWER Reinforce teaching about the frequency of
medication administration oximeter. Which of the following actions should the assistant take? - ANSWER
Check capillary refill in the patient's finger
A patient arrives at a clinic with a bill for x-rays that were required due to an
injury at the patient's place of employment. The patient has private insurance and
, A medical assistant is caring for a child who has varicella zoster virus. The practice and does not require a licensed technician or provider to assist or
assistant should recognize that varicella is transferred through which of the
following modes of transmission? - ANSWER airborne perform it? - ANSWER Holter monitor application
A medical assistant needs to remove all living micro-organisms from a
A medical assistant is scheduling diagnostic tests for a patient's liver and
contaminated towel clamp. Which of the following methods should the
pancreas. Which of the following systems is being assessed? - ANSWER digestive assistant use to cleanse this instrument? - ANSWER sterilization
A medical assistant is using a butterfly needle set to obtain a blood sample from a A medical assistant receives a chemical splash in her eyes. Which of the following
vein in a patient's hand. Which of the following actions should the assistant take? actions should the assistant take first? - ANSWER Flush the eyes with tepid water
- ANSWER Hold the needle by its wings
Which of the following should a medical assistant identify as the purpose of a
A medical assistant is reviewing the list of medications a patient reports currently Category II code in procedural coding? - ANSWER Tracks provider performance
taking. The assistant should recognize which of the following medications is measures
available in a sublingual form? - ANSWER Nitroglycerin
Which of the following cell structures is instrumental in helping the body mobilize
In which of the following locations should a medical assistant place the electrode and secrete mucus from the respiratory tract? - ANSWER cilia
for lead V4? - ANSWER Fifth intercostal space, left midclavicular line.
A medical assistant is speaking with a patient who recently received a terminal
Which of the following items in a medical office are considered administrative diagnosis. The patient states, "I regret not taking better care of myself. Now, I
office supplies? - ANSWER Letterhead, envelopes, and business cards won't be able to accomplish what I wanted to do with my life." The assistant
should identify that the patient is in which of the following stages of grief? -
ANSWER Depression
A medical assistant is preparing to assist a provider with suturing a wound. Which
of the following items should be in the sterile field for this procedure? - ANSWER This patient is in the depression stage of grief. This stage of grief is often
hemostat characterized by patients expressing regret over unfulfilled goals or about not
having taken better care of their health.
A medical assistant is determining the amount a patient will be required to pay
for a scheduled procedure that has an allowable amount of $200. The patient has A medical assistant is writing a piece of professional correspondence to a
a $20 copayment, a 90/10 coinsurance, and has met his deductible. What is the consulting provider. In which of the following ways should the assistant record
total amount the patient will pay the provider for this procedure? - ANSWER $20 the date on the letter? - ANSWER January 1, 2020
Which of the following routes for taking a patient's temperature is the most The medical assistant drops an instrument on the floor while setting up a sterile
tray for a procedure. He picks up the instrument and place it back on the sterile
accurate? - ANSWER field. A few days after the procedure, the patient calls the office, concerned that
Rectal the area surrounding the procedure site is infected. Which of the following torts
has the assistant committed? - ANSWER Negligence
Which of the following cardiac procedures is within a medical assistant's scope of
