MANAGEMENT 6CE 6TH CANADIAN EDITION
BY SANDRA STEEN, RAYMOND ANDREW
NOE, JOHN R. HOLLENBECK, BARRY
GERHART, PATRICK M. WRIGHT.
,Table of Contents
SECTION 1: The Human Resource Environment
Chapter 1: Strategies, Trends, and Challenges in Human Resource Management
Chapter 2: Equity, Fairness, Health, and Safety in the Workplace
SECTION 2: Preparing for and Acquiring Human Resources
Chapter 3: Analyzing Work and Designing Jobs
Chapter 4: Planning for and Recruiting Human Resources
Chapter 5: Selecting Employees
SECTION 3: Talent Management
Chapter 6: Training, Learning, and Development
Chapter 7: Managing Employees' Performance
SECTION 4: Compensating and Rewarding Human Resources
Chapter 8: Total Rewards
SECTION 5: Meeting Other HR Goals
Chapter 9: Labour Relations
Chapter 10: Managing Human Resources Globally
Chapter 11: Creating and Sustaining High-Performance Organizations
,CHAPTER 1: Strategies, Trends, and Challenges in Human Resource
Management
Summary
This chapter introduces human resource management as a strategic partner in
organizational success, emphasizing alignment between HR practices and
business strategy. Key themes include workforce planning, globalization,
technology, sustainability, ethics, and diversity. HR professionals support
competitive advantage by attracting, developing, engaging, and retaining talent
while managing legal, social, and economic challenges affecting modern
organizations.
1. Human resource management primarily focuses on which responsibility?
A. Managing financial assets
B. Managing organizational facilities
C. Managing people to achieve organizational goals
D. Managing external stakeholders
Correct Answer: C
Rationale: HRM focuses on effectively managing people to support
organizational objectives. Other options represent functions outside HR’s
primary scope.
2. A company integrates its recruitment and training practices with its long-
term business goals. This reflects which HR concept?
A. Administrative efficiency
B. Strategic human resource management
C. Compliance management
D. Job evaluation
Correct Answer: B
, Rationale: Strategic HRM aligns HR practices with organizational
strategy, unlike administrative or compliance-focused approaches.
3. An HR manager analyzes external labor market trends before planning
staffing needs. This activity best supports which goal?
A. Employee engagement
B. Workforce planning
C. Performance appraisal
D. Compensation equity
Correct Answer: B
Rationale: Workforce planning involves anticipating labor needs by
analyzing internal and external labor supply and demand.
4. Which trend most directly increases the need for cross-cultural
competence in HR practices?
A. Automation
B. Workforce aging
C. Globalization
D. Unionization
Correct Answer: C
Rationale: Globalization exposes organizations to diverse cultures,
requiring HR to manage cross-cultural communication and practices.
5. An organization adopts flexible work arrangements to attract younger
employees. This addresses which workforce challenge?
A. Skill obsolescence
B. Workforce diversity
C. Generational differences
D. Regulatory compliance
Correct Answer: C