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According to IHI, making dramatic improvements in patient safety will require which of the
commitments?
A. Recognizing that most patient harm is caused by bad systems and not bad people
B. Avoiding lawsuits related to medical errors at all costs
C. Singling out individuals who refuse to work in teams and take disciplinary action against them
D. Patients and their families are the only ones affected by adverse events - correct answer -A.
Recognizing that most patient harm is caused by bad systems and not bad people
All nurses that work together on the same intensive care unit are trained on new IV pump
equipment and medication administration protocols. This is an example of which of the 5
principles for the design of safety systems in health care organizations?
A. Create a learning environment
B. Anticipate the unexpected
C. Promote effective team functioning
D. Respect human limits in process design
E. Provide leadership - correct answer -C. Promote effective team functioning
The following factor is a part of creating a culture of safety within an organization. It supports
the idea that creating an environment in which people feel comfortable raising concerns and
asking questions should have the opportunities to do so?
A. Psychological safety
,B. Accountability
C. Negotiation
D. Teamwork and communication - correct answer -A. Psychological safety
The nurse ensures that the volume on the IV pump is loud enough to be heard in case there are
complications with the patient's medication infusion and an alarm is triggered. This is an
example of which of The Joint Commission's 2021 Hospital National Patient Safety Goals?
A. Use alarms safely
B. Prevent infection
C. Use medicines safely
D. Prevent mistakes in surgery - correct answer -A. Use alarms safely
Ensuring that all nurses receive patient workloads that are fair in the amount of time and care
their patients will require is an example of which of the 5 principles for the design of safety
systems in health care organizations?
A. Respect human limits in process design
B. Promote effective team functioning
C. Create a learning environment
D. Anticipate the unexpected
E. Provide leadership - correct answer -A. Respect human limits in process design
The hospital develops an indwelling catheter care protocol that is to be utilized every shift when
caring for the catheterized patient. The guidelines in the protocol are evidence-based and
include the use of Chlorhexidine gluconate (CHG). This is an example of which of The Joint
Commission's 2021 Hospital National Patient Safety Goals?
, A. Use medicines safely
B. Prevent mistakes in surgery
C. Identify patients correctly
D. Prevent infection - correct answer -
2021 TJC Hospital NPSG 1: Identify patients correctly - correct answer -Use at least two ways to
identify patients. For example, use the patient's name and date of birth. This is done to make
sure that each patient gets the correct medicine and treatment
2021 TJC Hospital NPSG 2: Improve staff communication - correct answer -Get important test
results to the right staff person on time
2021 TJC Hospital NPSG 3. 04. 01: Use medicines safely - correct answer -Before a procedure,
label medicines that are not labeled. For example, medicines in syringes, cups and basins. Do
this in the area where medicines and supplies are set up
2021 TJC Hospital NPSG 3.05.01: Use medicines safely - correct answer -Take extra care with
patients who take medicines to thin their blood
2021 TJC Hospital NPSG 03.06.01: Use medicines safely - correct answer -Record and pass along
correct information about a patient's medicine. Find out what medicines the patient is taking.
Compare those medicines to new medicines given to the patient. Give the patient written
information about the medicines they need to take. Tell the patient it is important to bring their
up-to-date list of medicines every time they visit a doctor
2021 TJC Hospital NPSG 6: Use alarms safely - correct answer -Make improvements to ensure
that alarms on medical equipment are heard and responded to on time
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