BSNC 2055 FINAL EXAM (part 1) QUESTIONS WITH
CORRECT ANSWERS
Psychological safety is the foundation for:
a. Compliance to guidelines and policies
b. Avoiding lawsuits
c. Effective collaboration and patient safety
d. Accountability and responsibility - ANSWER c. Effective collaboration and patient
safety
Which zone is ideal for psychological safety?
a. The Comfort Zone
b. The Learning Zone
c. The Anxiety Zone
d. The Apathy Zone - ANSWER b. The Learning Zone
A nursing unit is implementing a new policy that encourages reporting of safety
incidents. However, several nurses are still reluctant to report near-misses or errors.
Which barrier to psychological safety is most likely responsible for this reluctance?
a. Fear of losing their job
b. A sense of camaraderie among the staff.
c. Effective incident reporting procedures.
d. Clear communication channels. - ANSWER a. Fear of losing their job
A nurse is assessing a patient's mental and emotional well-being during a routine
checkup. The patient appears withdrawn and hesitant to share their concerns with the
nurse. What is the primary barrier to psychological safety in this situation?
a. Lack of trust in the healthcare provider.
,b. Patient's unwillingness to cooperate.
c. Nurse's lack of empathy.
d. Lack of medical equipment. - ANSWER a. Lack of trust in the healthcare provider.
A nurse is working in a healthcare environment where staff members frequently gossip
about one another, creating a culture of distrust and fear. What is the primary barrier to
psychological safety in this workplace?
a. Effective teamwork and collaboration.
b. Fear of retaliation.
c. Open and honest communication.
d. A culture of gossip and negativity. - ANSWER d. A culture of gossip and negativity.
A patient who has experienced a medication error expresses a desire to discuss the
incident with the healthcare team. However, the healthcare providers avoid addressing
the issue and change the topic. What is the primary barrier to psychological safety in
this scenario?
a. Patient's emotional distress.
b. Fear of litigation.
c. Effective communication skills.
d. Fear of retaliation. - ANSWER b. Fear of litigation.
In a healthcare team, a senior nurse constantly criticizes and student nurses when they
make mistakes. This behavior has created a hostile working environment where student
nurses are afraid to speak up. What is the primary barrier to psychological safety in this
situation?
a. Effective leadership and mentorship.
b. Constructive feedback.
c. Fear of retaliation.
d. Team collaboration. - ANSWER c. Fear of retaliation.
, Which of the following phrases represents getting consent before expressing your
opinion?
a. "I have faced difficulties similar to yours. By trial and error, I worked things out.
Would you be interested in hearing what worked for me?"
b. "Do you think this idea will help in your situation?"
c. "If I were feeling as desperate as you seem to be, I think I would go for the quick-start
option rather than the slower one for now. How does that plan sound to you?"
d. "In my opinion, options 2 and 4 would be the most likely to get the results you are
looking for. Which options do you favor?" - ANSWER a. "I have faced difficulties similar
to yours. By trial and error, I worked things out. Would you be interested in hearing what
worked for me?"
Which of the following phrases make allowance for the uniqueness of your colleague?
a. "I really think you should go with option B"
b. "I've seen others with a problem similar to yours. Would you like to hear what worked
for them?"
c. "Do you think this idea will help in your situation?"
d. "I former client told me a good way to get around a situation like yours. Would you like
to hear that suggestion?" - ANSWER c. "Do you think this idea will help in your
situation?"
Which of the following phrases represents including rationale with your opinions to
clients?
a. "Do you think this idea will help in your situation?"
b. "In my opinion, options A and C would be the most likely to get the results you are
looking for. Which options do you prefer?"
c. "I've read an article that had ideas on how to solve your problem. Do you want to hear
what it had to say?"
d. "I've thought about this, and I have some opinions I'd like to express to the team if
you'd like to hear them" - ANSWER b. "In my opinion, options A and C would be the most
likely to get the results you are looking for. Which options do you prefer?"
Which statement best exemplifies the concept of safety in the health care setting:
CORRECT ANSWERS
Psychological safety is the foundation for:
a. Compliance to guidelines and policies
b. Avoiding lawsuits
c. Effective collaboration and patient safety
d. Accountability and responsibility - ANSWER c. Effective collaboration and patient
safety
Which zone is ideal for psychological safety?
a. The Comfort Zone
b. The Learning Zone
c. The Anxiety Zone
d. The Apathy Zone - ANSWER b. The Learning Zone
A nursing unit is implementing a new policy that encourages reporting of safety
incidents. However, several nurses are still reluctant to report near-misses or errors.
Which barrier to psychological safety is most likely responsible for this reluctance?
a. Fear of losing their job
b. A sense of camaraderie among the staff.
c. Effective incident reporting procedures.
d. Clear communication channels. - ANSWER a. Fear of losing their job
A nurse is assessing a patient's mental and emotional well-being during a routine
checkup. The patient appears withdrawn and hesitant to share their concerns with the
nurse. What is the primary barrier to psychological safety in this situation?
a. Lack of trust in the healthcare provider.
,b. Patient's unwillingness to cooperate.
c. Nurse's lack of empathy.
d. Lack of medical equipment. - ANSWER a. Lack of trust in the healthcare provider.
A nurse is working in a healthcare environment where staff members frequently gossip
about one another, creating a culture of distrust and fear. What is the primary barrier to
psychological safety in this workplace?
a. Effective teamwork and collaboration.
b. Fear of retaliation.
c. Open and honest communication.
d. A culture of gossip and negativity. - ANSWER d. A culture of gossip and negativity.
A patient who has experienced a medication error expresses a desire to discuss the
incident with the healthcare team. However, the healthcare providers avoid addressing
the issue and change the topic. What is the primary barrier to psychological safety in
this scenario?
a. Patient's emotional distress.
b. Fear of litigation.
c. Effective communication skills.
d. Fear of retaliation. - ANSWER b. Fear of litigation.
In a healthcare team, a senior nurse constantly criticizes and student nurses when they
make mistakes. This behavior has created a hostile working environment where student
nurses are afraid to speak up. What is the primary barrier to psychological safety in this
situation?
a. Effective leadership and mentorship.
b. Constructive feedback.
c. Fear of retaliation.
d. Team collaboration. - ANSWER c. Fear of retaliation.
, Which of the following phrases represents getting consent before expressing your
opinion?
a. "I have faced difficulties similar to yours. By trial and error, I worked things out.
Would you be interested in hearing what worked for me?"
b. "Do you think this idea will help in your situation?"
c. "If I were feeling as desperate as you seem to be, I think I would go for the quick-start
option rather than the slower one for now. How does that plan sound to you?"
d. "In my opinion, options 2 and 4 would be the most likely to get the results you are
looking for. Which options do you favor?" - ANSWER a. "I have faced difficulties similar
to yours. By trial and error, I worked things out. Would you be interested in hearing what
worked for me?"
Which of the following phrases make allowance for the uniqueness of your colleague?
a. "I really think you should go with option B"
b. "I've seen others with a problem similar to yours. Would you like to hear what worked
for them?"
c. "Do you think this idea will help in your situation?"
d. "I former client told me a good way to get around a situation like yours. Would you like
to hear that suggestion?" - ANSWER c. "Do you think this idea will help in your
situation?"
Which of the following phrases represents including rationale with your opinions to
clients?
a. "Do you think this idea will help in your situation?"
b. "In my opinion, options A and C would be the most likely to get the results you are
looking for. Which options do you prefer?"
c. "I've read an article that had ideas on how to solve your problem. Do you want to hear
what it had to say?"
d. "I've thought about this, and I have some opinions I'd like to express to the team if
you'd like to hear them" - ANSWER b. "In my opinion, options A and C would be the most
likely to get the results you are looking for. Which options do you prefer?"
Which statement best exemplifies the concept of safety in the health care setting:
