ILLINOIS PUBLIC ADJUSTER LATEST 2026 EXAM
QUESTIONS AND ANSWERS MARKED A+
✔✔emergency services - ✔✔A public adjuster may not advance money or any valuable
consideration except: ______ pending adjustment of a claim
✔✔A public adjuster may not: - ✔✔provide legal advice / representation to the insured /
engage in unauthorized practice of law
✔✔Public adjusters may not represent that: - ✔✔He/she is a representative of a
insurance company, a fire department, or the state of Illinois, or that he or she is a fire
investigator or that his or her services are required for the insured to submit a claim to
the iinsurance company.
✔✔Record retention = 7 years - ✔✔Records must be maintained for at least ___ years
after the termination of the transaction with an insured. the records must also be open to
examination by the Director at all times
✔✔Proprietary - ✔✔Records submitted to the Director that contain information identified
in writing as _______ by the public adjuster will be treated as confidential by the
Director and are not subject to the Freedom of Information Act
✔✔"Notice of hearing" = 10 days - ✔✔The Department of insurance will issue a notice
of hearing when hearing is granted regarding the conduct of public adjusters, the notice
must be provided to public adjuster 10 days in advance before date of hearing
✔✔Calculate the square yardage of carpeting - ✔✔Steps:
1) find sq footage of room ( length x width )
2) add 5% to the sq footage
3) divide that number by 9
Ex: a contractor would like to calculate the square yardage for carpeting for a 12 x 12
room
1) 12 x 12 = 144 sq feet
2) 144 + 5% = 151.2 sq feet
3) divide 151.2 sq ft by 9 = 16.8 square yards 🙂
✔✔Treads and risers - ✔✔The two main parts of a set of stairs =
✔✔"Stair treads" aka "runs" - ✔✔Horizontal pieces that is "tread upon" with their feet.
(The depths of the treads can affect the comfort and safety of the staircase)
✔✔" Stair risers " - ✔✔The vertical pieces of the stairs. The "rise" of the stair is either
high or low.
, ✔✔Voltage - ✔✔The numerical value of the electrical potential between two points in a
circuit.
Volts = Watts/Amperes
✔✔Wattage - ✔✔A unit of power in electrical equipment
Watts = Volts x Amperes
✔✔Ampere - ✔✔Unit of electrical current
Amps = wattage/voltage
✔✔Circuit breaker - ✔✔A switch like device with a pre set current limit used to protect a
circuit from electrical over load
✔✔Conduit - ✔✔Pipe or tubing used to house cable.
✔✔Gambrel roof - ✔✔contains two sloping planes of different pitch on each side of the
ridge.
✔✔Mansard roof - ✔✔Contains two sloping planes of different pitch on each of the four
sides. No gables.
✔✔Bundle - ✔✔A package of shingles. There are 3, 4, or 5 bundles per square.
✔✔Caulk - ✔✔To fill a joint with mastic or asphalt cement to prevent leaks.
✔✔Fire resistances - ✔✔Class A = highest fire resistance rating for roofing
Class B = Fire resistance rating that indicates roofing materials can withstand moderate
exposure to fire
Class C = light exposure to fire
✔✔sheetrock/dry wall - ✔✔a sheet of plaster used as walls in buildings usually 1/2 inch
thunk and comes in sizes 4 x 8 or 4 x 12 ft
✔✔Green board - ✔✔Type of sheet rock that has a greater resistance to moisture than
regular white sheet rock and is used in bathrooms and other wet areas
✔✔Measuring sheetrock ( Drywall ) - ✔✔Steps:
1) calculate sq footage of room ( length x width )
2) multiply the sq footage by 4 (there are 4 walls)
3) multiply the length of room to get the ceiling sq feet then add it to the sq footage
amount.
4) if the problem says they purchase 4 x 8 sheets, divide the square footage by 32.
If the problem says they purchase 4 x 12 sheets, divide the sq footage by 48.
QUESTIONS AND ANSWERS MARKED A+
✔✔emergency services - ✔✔A public adjuster may not advance money or any valuable
consideration except: ______ pending adjustment of a claim
✔✔A public adjuster may not: - ✔✔provide legal advice / representation to the insured /
engage in unauthorized practice of law
✔✔Public adjusters may not represent that: - ✔✔He/she is a representative of a
insurance company, a fire department, or the state of Illinois, or that he or she is a fire
investigator or that his or her services are required for the insured to submit a claim to
the iinsurance company.
✔✔Record retention = 7 years - ✔✔Records must be maintained for at least ___ years
after the termination of the transaction with an insured. the records must also be open to
examination by the Director at all times
✔✔Proprietary - ✔✔Records submitted to the Director that contain information identified
in writing as _______ by the public adjuster will be treated as confidential by the
Director and are not subject to the Freedom of Information Act
✔✔"Notice of hearing" = 10 days - ✔✔The Department of insurance will issue a notice
of hearing when hearing is granted regarding the conduct of public adjusters, the notice
must be provided to public adjuster 10 days in advance before date of hearing
✔✔Calculate the square yardage of carpeting - ✔✔Steps:
1) find sq footage of room ( length x width )
2) add 5% to the sq footage
3) divide that number by 9
Ex: a contractor would like to calculate the square yardage for carpeting for a 12 x 12
room
1) 12 x 12 = 144 sq feet
2) 144 + 5% = 151.2 sq feet
3) divide 151.2 sq ft by 9 = 16.8 square yards 🙂
✔✔Treads and risers - ✔✔The two main parts of a set of stairs =
✔✔"Stair treads" aka "runs" - ✔✔Horizontal pieces that is "tread upon" with their feet.
(The depths of the treads can affect the comfort and safety of the staircase)
✔✔" Stair risers " - ✔✔The vertical pieces of the stairs. The "rise" of the stair is either
high or low.
, ✔✔Voltage - ✔✔The numerical value of the electrical potential between two points in a
circuit.
Volts = Watts/Amperes
✔✔Wattage - ✔✔A unit of power in electrical equipment
Watts = Volts x Amperes
✔✔Ampere - ✔✔Unit of electrical current
Amps = wattage/voltage
✔✔Circuit breaker - ✔✔A switch like device with a pre set current limit used to protect a
circuit from electrical over load
✔✔Conduit - ✔✔Pipe or tubing used to house cable.
✔✔Gambrel roof - ✔✔contains two sloping planes of different pitch on each side of the
ridge.
✔✔Mansard roof - ✔✔Contains two sloping planes of different pitch on each of the four
sides. No gables.
✔✔Bundle - ✔✔A package of shingles. There are 3, 4, or 5 bundles per square.
✔✔Caulk - ✔✔To fill a joint with mastic or asphalt cement to prevent leaks.
✔✔Fire resistances - ✔✔Class A = highest fire resistance rating for roofing
Class B = Fire resistance rating that indicates roofing materials can withstand moderate
exposure to fire
Class C = light exposure to fire
✔✔sheetrock/dry wall - ✔✔a sheet of plaster used as walls in buildings usually 1/2 inch
thunk and comes in sizes 4 x 8 or 4 x 12 ft
✔✔Green board - ✔✔Type of sheet rock that has a greater resistance to moisture than
regular white sheet rock and is used in bathrooms and other wet areas
✔✔Measuring sheetrock ( Drywall ) - ✔✔Steps:
1) calculate sq footage of room ( length x width )
2) multiply the sq footage by 4 (there are 4 walls)
3) multiply the length of room to get the ceiling sq feet then add it to the sq footage
amount.
4) if the problem says they purchase 4 x 8 sheets, divide the square footage by 32.
If the problem says they purchase 4 x 12 sheets, divide the sq footage by 48.
