APM EXAMINATION TEST 2026 COMPLETE
167 QUESTIONS AND SOLUTIONS GRADED
A+
⩥ Define from a market segmentation perspective, what Compatible is.
Answer: Aligned with our mission, strengths and ability
⩥ A __ __ __ __ is not a product, service or a specific solution; its the
higher purpose for which customers buy products, services and
solutions. Answer: Job to be done
⩥ This market segmentation tool helps to create segments of customers
facing similar problems, improve the design of operational value streams
and customer experiences and creates opportunities for innovation.
Answer: Job to be done
⩥ What key factors play into the value of a market segment?. Answer:
current and future size of segment, amount customers are willing to pay
for your product or service, compeitors, substitutes and compliments
⩥ What questions about market segment value inform strategy?.
Answer: Is the segment valuable enough? Does it align with our
, enterprise/portfolio strategy? What would it take for us to win? Could
we do it with our current team, offereings go-to-market structures, etc?
⩥ ___ are finctional characters based upon research - they represent the
different people who might use your product or solution in a similar
way. Answer: personas
⩥ What PM tool helps personalize experiences to meet individual
customer needs?. Answer: Personas
⩥ Do you define your segments, then your personas? Or define
personas, then segments?. Answer: Define your segments, then your
personas
⩥ T or F. Personas are strategic, longer-lived artifacts that define product
direction. Answer: True
⩥ Normally, when we talk about developing features and benefits we
say '__ __' But in Design Thinking, it often helps to flip the order and
talk about '__ __' as this helps promote considering different Features
that can provide the desired benefit.. Answer: Feature-Benefit, Benefit-
Feature
⩥ A primary persona does what?. Answer: Personas that MUST be
satisfied for a successful product driving the design process