JMU SCOM 122 FINAL EXAM STUDY SET WITH COMPLETE
SOLUTIONS 100% VERIFIED 2026-2027!!
Linear Communication Model - ANSWER -earliest model
-hierarchical
-ONLY encoder sends messages
-segregated
-one way
-decoder only receives messages
Interactive Communication Model (take turns) - ANSWER -reciprocity
-feedback from decoder (switches roles)
-shared fields of experience
Transactional Communication Model - ANSWER -mutual feedback
-dual role of encoder and decoder simultaneously
-shared fields of experience
-content dimension
-relationship dimension
Define encoder - ANSWER Sender
Define decoder - ANSWER Receiver
Define message - ANSWER the meaning (content) that is encoded, sent, and
decoded
Define channel - ANSWER The way the message is sent
Define noise - ANSWER Interference with encoding/sending/decoding messages
Define shared fields of experience - ANSWER What a sender and receiver have in
common that helps facilitate/support communication
Define feedback - ANSWER Receiver's response to sender once message is
decoded
What are the content and relationship dimension? - ANSWER The two aspects of
a message that are always impacted
Five purposes of communication - ANSWER inform, express feelings, imagine,
influence, meet social expectations, achieve goals, build relationships
Define intrapersonal communication - ANSWER Communication with yourself
, Define interpersonal communication - ANSWER Communication between two
people
Define group communication - ANSWER Communication among 3 or more people
interacting to achieved a shared goal
Define public communication - ANSWER Sender communicates information to an
audience
Define mass communication - ANSWER Messages transmitted to many people
through print or electronic media
Define communication competence - ANSWER Engaging in communication with
others that is perceived to be both effective and appropriate in a given context.
(effective- degree of success in achieving goals; appropriate- follows implicit and
explicit rules)
What are the three steps to the perceptual process? - ANSWER 1) Select
2) Organize
3) Interpret
What is a perceptual schema and what are the three kinds? - ANSWER Mental
frameworks (shortcuts) that create that create meaningful patterns from stimuli
1) Prototypes: most representative or best example of something
2) Stereotypes: a generalization about a group or category of people
3) Scripts: indicate what we are expected to do in a given situation
Three influences on perception - ANSWER Our senses, our experiences,
socialization
What influences SELF perception? - ANSWER Communication and messages
from others (reflected appraisal, significant others, society- gender, culture,
context, mood, past expirences)
Define culture - ANSWER A learned set of enduring values, beliefs and practices
that are shared by an identifiable large group of people with a common history
What are characteristics of an individualistic culture? - ANSWER -emphasis on
the individual, self-promotion
-focus on message content
-focus on personal priorities
-low context communication (precise, many details)
What are characteristics of a collectivist culture? - ANSWER -emphasis on group
membership, not personal identity
SOLUTIONS 100% VERIFIED 2026-2027!!
Linear Communication Model - ANSWER -earliest model
-hierarchical
-ONLY encoder sends messages
-segregated
-one way
-decoder only receives messages
Interactive Communication Model (take turns) - ANSWER -reciprocity
-feedback from decoder (switches roles)
-shared fields of experience
Transactional Communication Model - ANSWER -mutual feedback
-dual role of encoder and decoder simultaneously
-shared fields of experience
-content dimension
-relationship dimension
Define encoder - ANSWER Sender
Define decoder - ANSWER Receiver
Define message - ANSWER the meaning (content) that is encoded, sent, and
decoded
Define channel - ANSWER The way the message is sent
Define noise - ANSWER Interference with encoding/sending/decoding messages
Define shared fields of experience - ANSWER What a sender and receiver have in
common that helps facilitate/support communication
Define feedback - ANSWER Receiver's response to sender once message is
decoded
What are the content and relationship dimension? - ANSWER The two aspects of
a message that are always impacted
Five purposes of communication - ANSWER inform, express feelings, imagine,
influence, meet social expectations, achieve goals, build relationships
Define intrapersonal communication - ANSWER Communication with yourself
, Define interpersonal communication - ANSWER Communication between two
people
Define group communication - ANSWER Communication among 3 or more people
interacting to achieved a shared goal
Define public communication - ANSWER Sender communicates information to an
audience
Define mass communication - ANSWER Messages transmitted to many people
through print or electronic media
Define communication competence - ANSWER Engaging in communication with
others that is perceived to be both effective and appropriate in a given context.
(effective- degree of success in achieving goals; appropriate- follows implicit and
explicit rules)
What are the three steps to the perceptual process? - ANSWER 1) Select
2) Organize
3) Interpret
What is a perceptual schema and what are the three kinds? - ANSWER Mental
frameworks (shortcuts) that create that create meaningful patterns from stimuli
1) Prototypes: most representative or best example of something
2) Stereotypes: a generalization about a group or category of people
3) Scripts: indicate what we are expected to do in a given situation
Three influences on perception - ANSWER Our senses, our experiences,
socialization
What influences SELF perception? - ANSWER Communication and messages
from others (reflected appraisal, significant others, society- gender, culture,
context, mood, past expirences)
Define culture - ANSWER A learned set of enduring values, beliefs and practices
that are shared by an identifiable large group of people with a common history
What are characteristics of an individualistic culture? - ANSWER -emphasis on
the individual, self-promotion
-focus on message content
-focus on personal priorities
-low context communication (precise, many details)
What are characteristics of a collectivist culture? - ANSWER -emphasis on group
membership, not personal identity
