GEB 3213 EXAM 1 COMPLETE STUDY SET WITH ALL QUESTIONS AND
CORRECT ANSWERS NEW UPDATE!!
1. _____ refers to your sense of self and awareness of who you are.
a. Intuition
b. Self-awareness
c. Self-concept
d. Introspection
e. Self-perception - ANSWER c. Self-concept
2. Megan was assessing her career options before she decided to take up a
course on her skills. She realized that she was happy talking to people and
helping them out; this could help her in a customer facing job. What Megan was
trying to realize was her .
a. sixth sense
b. subconscious drive
c. character
d. personality type
e. self-concept - ANSWER e. self-concept
3. Which of the following does not reflect one's self-concept?
a. Parents
b. Clothes
c. Friends
d. Professional choice
e. Interests - ANSWER a. Parents
4. Which of the following is not true about communication?
a. It influences your thinking about yourself and others.
b. It influences how you learn.
c. It represents you and your employer.
d. It is desired by business and industry.
e. It reflects your socio-economic background. - ANSWER e. It reflects your
socio-economic background.
5. The study mentioned in the text found that _____ is both a "marker" of high-
skill, high-wage, professional work and a 'gatekeeper' with clear equity
implications.
a. speaking
b. education
c. reading
d. writing
e. ethics - ANSWER d. writing
,6. It is estimated that over _____ million Americans are illiterate, unable to
functionally read or write.
a. 40
b. 2
c. 20
d. 6
e. 12 - ANSWER a. 40
7. Which of the following is not a critical term in the definition of communication?
a. Process
b. Understanding
c. Status
d. Sharing
e. Meaning - ANSWER c. Status
8. Fred is narrating his idea to his supervisor on how to improve the quality of the
work in his department. Priscilla, his supervisor, listens intently, perceives his
point of view, interprets his suggestions, and relates the interpretation to her own
idea of quality improvement. What is Priscilla doing?
a. Reviewing
b. Understanding
c. Providing feedback
d. Moderating
e. Quantifying - ANSWER b. Understanding
9. In communication, _____ occurs when you convey thoughts, feelings, ideas or
insights to others.
a. reviewing
b. understanding
c. feedback
d. sharing
e. moderating - ANSWER d. sharing
10. _____ is composed of messages the receiver sends back to the source.
a. Medium
b. Feedback
c. Channel
d. Reverse communication
e. Meaning - ANSWER b. Feedback
11. Sharing with yourself is called:
a. intrapersonal communication.
b. feedback.
c. provisional feedback.
d. reverse communication.
,e. self-monitoring. - ANSWER a. intrapersonal communication
12. When you bring ideas to consciousness, ponder how you feel about
something, or figure out the solution to a problem and have a classic "Aha!"
moment where something becomes clear, you are engaging in:
a. self-analysis.
b. intrapersonal communication.
c. provisional feedback.
d. reverse communication.
e. self-monitoring. - ANSWER b. intrapersonal communication.
13. Sheila is delivering a message to her colleagues. She ensures that there are
no unintended messages in her tone of voice, body language, or clothing. She
chooses the perfect words to convey the intended meaning. By watching her
audience's reaction, she perceives how well they received the message, and
responds with clarification or supporting information. Sheila is the _____ of the
message.
a. medium
b. context
c. intermediary
d. channel
e. source - ANSWER e. source
14. Face-to-face conversations, speeches, telephone conversations, voice mail
messages, radio, are public address systems are examples of:
a. messages.
b. contexts.
c. channels.
d. receivers.
e. sources. - ANSWER c. channels.
15. All of the following statements about feedback are true except:
a. It provides an opportunity for the source to ask for clarification.
b. It can indicate that the source could make the message more interesting.
c. As the amount of feedback increases, the accuracy of communication also
increases.
d. It signals the source to see how well the message was received.
e. It is composed of messages the receiver sends back to the source. - ANSWER
a. It provides an opportunity for the source to ask for clarification.
16. Which of the following statements about environment is not true?
a. People may be less likely to have an intimate conversation when they can only
see each other from across the room.
b. The environment can include the tables, chairs, lighting, and sound equipment
that are in the room.
c. The environment can also include factors like formal dress.
, d. People may be more likely to have an intimate conversation when they are
physically close to each other.
e. Expectations of the individuals involved are also part of the environment. -
ANSWER e. Expectations of the individuals involved are also part of the
environment.
17. The _____ of the communication interaction involves the setting, scene, and
expectations of the individuals involved.
a. context
b. process
c. medium
d. channel
e. environment - ANSWER a. context
18. _____ is anything that blocks or changes the source's intended meaning of
the message.
a. Intervention
b. Interruption
c. Channel conflict
d. Interference
e. Distortion - ANSWER d. Interference
19. As you are talking to your colleague over the phone, the sound of an airplane
flying low drowns out part of your conversation. Immediately after, your mobile
phone rings, again disturbing the flow of conversation. Both of these are
instances of:
a. interference.
b. interruption.
c. distortion.
d. environmental conflict.
e. channel conflict. - ANSWER a. interference.
20. Your colleague, Narain Ramesh from India, finds it a bit strange that you refer
to your teachers by name. He feels how you address someone reflects your
respect for that person. But you are confident that your professors are
comfortable with how you address them. From a communications perspective,
the difference here is one of:
a. environment.
b. channel.
c. understanding.
d. context.
e. feedback. - ANSWER d. context.
_____ is what happens when your own thoughts occupy your attention while you
are hearing, or reading, a message.
a. Unintentional distraction
CORRECT ANSWERS NEW UPDATE!!
1. _____ refers to your sense of self and awareness of who you are.
a. Intuition
b. Self-awareness
c. Self-concept
d. Introspection
e. Self-perception - ANSWER c. Self-concept
2. Megan was assessing her career options before she decided to take up a
course on her skills. She realized that she was happy talking to people and
helping them out; this could help her in a customer facing job. What Megan was
trying to realize was her .
a. sixth sense
b. subconscious drive
c. character
d. personality type
e. self-concept - ANSWER e. self-concept
3. Which of the following does not reflect one's self-concept?
a. Parents
b. Clothes
c. Friends
d. Professional choice
e. Interests - ANSWER a. Parents
4. Which of the following is not true about communication?
a. It influences your thinking about yourself and others.
b. It influences how you learn.
c. It represents you and your employer.
d. It is desired by business and industry.
e. It reflects your socio-economic background. - ANSWER e. It reflects your
socio-economic background.
5. The study mentioned in the text found that _____ is both a "marker" of high-
skill, high-wage, professional work and a 'gatekeeper' with clear equity
implications.
a. speaking
b. education
c. reading
d. writing
e. ethics - ANSWER d. writing
,6. It is estimated that over _____ million Americans are illiterate, unable to
functionally read or write.
a. 40
b. 2
c. 20
d. 6
e. 12 - ANSWER a. 40
7. Which of the following is not a critical term in the definition of communication?
a. Process
b. Understanding
c. Status
d. Sharing
e. Meaning - ANSWER c. Status
8. Fred is narrating his idea to his supervisor on how to improve the quality of the
work in his department. Priscilla, his supervisor, listens intently, perceives his
point of view, interprets his suggestions, and relates the interpretation to her own
idea of quality improvement. What is Priscilla doing?
a. Reviewing
b. Understanding
c. Providing feedback
d. Moderating
e. Quantifying - ANSWER b. Understanding
9. In communication, _____ occurs when you convey thoughts, feelings, ideas or
insights to others.
a. reviewing
b. understanding
c. feedback
d. sharing
e. moderating - ANSWER d. sharing
10. _____ is composed of messages the receiver sends back to the source.
a. Medium
b. Feedback
c. Channel
d. Reverse communication
e. Meaning - ANSWER b. Feedback
11. Sharing with yourself is called:
a. intrapersonal communication.
b. feedback.
c. provisional feedback.
d. reverse communication.
,e. self-monitoring. - ANSWER a. intrapersonal communication
12. When you bring ideas to consciousness, ponder how you feel about
something, or figure out the solution to a problem and have a classic "Aha!"
moment where something becomes clear, you are engaging in:
a. self-analysis.
b. intrapersonal communication.
c. provisional feedback.
d. reverse communication.
e. self-monitoring. - ANSWER b. intrapersonal communication.
13. Sheila is delivering a message to her colleagues. She ensures that there are
no unintended messages in her tone of voice, body language, or clothing. She
chooses the perfect words to convey the intended meaning. By watching her
audience's reaction, she perceives how well they received the message, and
responds with clarification or supporting information. Sheila is the _____ of the
message.
a. medium
b. context
c. intermediary
d. channel
e. source - ANSWER e. source
14. Face-to-face conversations, speeches, telephone conversations, voice mail
messages, radio, are public address systems are examples of:
a. messages.
b. contexts.
c. channels.
d. receivers.
e. sources. - ANSWER c. channels.
15. All of the following statements about feedback are true except:
a. It provides an opportunity for the source to ask for clarification.
b. It can indicate that the source could make the message more interesting.
c. As the amount of feedback increases, the accuracy of communication also
increases.
d. It signals the source to see how well the message was received.
e. It is composed of messages the receiver sends back to the source. - ANSWER
a. It provides an opportunity for the source to ask for clarification.
16. Which of the following statements about environment is not true?
a. People may be less likely to have an intimate conversation when they can only
see each other from across the room.
b. The environment can include the tables, chairs, lighting, and sound equipment
that are in the room.
c. The environment can also include factors like formal dress.
, d. People may be more likely to have an intimate conversation when they are
physically close to each other.
e. Expectations of the individuals involved are also part of the environment. -
ANSWER e. Expectations of the individuals involved are also part of the
environment.
17. The _____ of the communication interaction involves the setting, scene, and
expectations of the individuals involved.
a. context
b. process
c. medium
d. channel
e. environment - ANSWER a. context
18. _____ is anything that blocks or changes the source's intended meaning of
the message.
a. Intervention
b. Interruption
c. Channel conflict
d. Interference
e. Distortion - ANSWER d. Interference
19. As you are talking to your colleague over the phone, the sound of an airplane
flying low drowns out part of your conversation. Immediately after, your mobile
phone rings, again disturbing the flow of conversation. Both of these are
instances of:
a. interference.
b. interruption.
c. distortion.
d. environmental conflict.
e. channel conflict. - ANSWER a. interference.
20. Your colleague, Narain Ramesh from India, finds it a bit strange that you refer
to your teachers by name. He feels how you address someone reflects your
respect for that person. But you are confident that your professors are
comfortable with how you address them. From a communications perspective,
the difference here is one of:
a. environment.
b. channel.
c. understanding.
d. context.
e. feedback. - ANSWER d. context.
_____ is what happens when your own thoughts occupy your attention while you
are hearing, or reading, a message.
a. Unintentional distraction
