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Practice questions for this set
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Systematic desensitization, cognitive restructuring, and skills training.
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1 The Process of Communication is: 2 Ambiguous language
What is the transactional(competent) What are the solutions to
3 4
model of communication? communication apprehension?
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Terms in this set (85)
The Process of Communication is: Unavoidable, a process, strategic, and irreversible
What are the elements of the Involves a sender (encoder) and a receiver (decoder)
interactional communication model? as well as the message and feedback
Communication Apprehension Fear/anxiety due to real or imagined communication
with someone else.
, What are the solutions to Systematic desensitization, cognitive restructuring,
communication apprehension? and skills training.
What is professional communication? Appropriate to the situation, clear and concise, and
ethical.
What is the transactional(competent) Expands on the interactional model, which includes
model of communication? social context, relational context, and cultural
context.
What are characteristics effective Being strategic, being professional, and being
communication? adaptable.
How does language reflect, build, and Language is the system of symbols (words) used to
determine context? think about and communicate. There are three rules
that govern and control how we use words, Syntactic
rule, semantic rule, and contextual rule.
Syntactic Rule Governs the words in a sentence.
Semantic rule Governs the meaning of words and how to interpret
them, the study of meaning in language.
Contextual rules Govern meaning and word choice according to
context and social customs.
Denotative meaning the common meaning often found in the dictionary.
Connotative meaning Often not found in the dictionary but in the
community of users itself.
Ambiguous language language having more than one possible meaning,
involving Evasion, Equivocation, and Euphemisms.
Evasion Allows the speaker to avoid providing specific details
(lying to parents)