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CNA Test (Modules 1-17) Questions and Answers

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CNA Test (Modules 1-17) Questions and Answers The term used for persons living in long-term care facilities is: A. Senior citizen B. Elder adult C. Retiree D. Patient/Resident D. PatientResident The successful Nurse Assistant should be: A. Honest B. Dependable C. Organized D. All of the above D. All of the above The responsibilities of a Nurse Assistant are listed in a: A. Job description B. Procedure C. Job title D. Resume A. Job description As a Nurse Assistant, your scope of practice includes: A. Bathing and dressing patients/residents B. Taking telephone orders from the doctor C. Assigning patient care D. Giving medications A. Bathing and dressing patients/residents What should the Nurse Assistant do if asked to do something he or she doesn't know how to do it? A. Ask another Nurse Assistant to do the task B. Tell the nurse he or she is uncertain and ask for help C. Refrain from doing the task D. Do the task anyway B. Tell the nurse he or she is uncertain and ask for help Which member of the long-term health care team provides the most hands-on care to the resident? A. Physician B. Charge nurse C. Nurse Assistant D. Nursing supervisor C. Nurse Assistant The direct supervisor of the Nurse Assistant is the: A. Physician B. Charge nurse C. Administrator D. Director of Nursing B. Charge nurse California Code of Regulations, Title 22 establishes: A. Salary for Certified Nurse Assistant's B. Minimum standards of patient care C. The certified Nurse Assistant's work schedule D. Maximum standards of patient care B. Minimum standards of patient care Which of the following describes the minimum number of theory and clinical hours in a Nurse Assistant program approved by the California Department of Health Services? A. 54 Hours theory, 180 hours supervised clinical training B. 48 Hours theory, 150 hours supervised clinical training C. 40 Hours theory, 60 hours supervised clinical training D. 60 Hours theory, 100 hours supervised clinical training D. 60 Hours theory, 100 hours supervised clinical training A California Nurse Assistant is renewing his/her certification. How many in- service/continuing education hours must an individual take in a two-year period in order to renew Nurse Assistant certification? A. 28 Hours B. 30 Hours C. 48 Hours D. 58 Hours C. 48 Hours How many hours must a Nurse Assistant work for pay in each renewal period? A. 48 Hours B. 8 Hours C. 24 Hours D. 50 Hours B. 8 Hours Which best defines Medicare? A. State Medical Welfare Funding B. Medical funding for persons under 65 years of age C. Medical funding for children only D. Medical benefits for persons age 65 and over D. Medical benefits for persons age 65 and over Which of the following situations should the Nurse Assistant report to the Director of Nursing? A. A patient/resident has fallen B. The nurse in charge is suspected of abusing a patient/resident C. The physician has asked for the Nurse Assistant's help D. A patient/resident refuses to cooperate with treatment B. The nurse in charge is suspected of abusing a patient/resident The role of the ombudsman is to: A. Drive the buses for special outings B. Listen to and resolve patient/resident problems C. Serve snacks D. Bring newspapers and magazines B. Listen to and resolve patient/resident problems HIPAA refers to: A. Hepatitis A B. Confidentiality C. Standard precautions D. Nutrition B. Confidentiality A Nurse Assistant may insure a patient's/resident's dignity by: A. Knocking on the patient's/resident's room door before entering B. Introducing him/herself prior to giving care C. Calling the patient/resident by his/her proper name D. All of the above D. All of the above The Nurse Assistant must submit fingerprints to the CDPH: A. After taking the state test B. When changing employers C. Every 2 years D. Once in a lifetime upon enrollment in a Nurse Assistant course D. Once in a lifetime upon enrollment in a Nurse Assistant course A mandated reporter: A. Must report suspected abuse B. Must report actual abuse C. Must report abuse told to them by a visitor D. All of the above D. All of the above Prior to working directly with patients/residents, the Nurse Assistant must complete a facility orientation and: A. Have a TB clearance B. Buy a wristwatch C. Have a negative drug test D. Receive CDPH certification A. Have a TB clearance The responsible Nurse Assistant will arrive at work: A. Exactly at the designated time B. A few minutes before the designated time C. Within 15 minutes of the designated start time D. With enough time to be ready to start work at the designated time D. With enough time to be ready to start work at the designated time Upon successful completion of a Nurse Assistant training program, the candidate has how much time to complete the state competency exam? A 4 months B. 6 months C. 1 year D. 2 years D. 2 years The overall purpose of OBRA is to: A. Set hours when clinical training may be done B.Improve quality of life for patients/residents in nursing facilities C. Keep safety records up to date D. Prevent injuries B.Improve quality of life for patients/residents in nursing facilities What is the maximum number of times that the State Competency Exam may be taken? A. Once (1) B. 3 times C. 5 times D. 10 times B. 3 times A Nurse Assistant may be dismissed from a job because of: A. Falsifying documents or records B. Patient/resident neglect C. Theft of a patient/resident or hospital property D. All of the above D. All of the above The Nurse Assistant should not: A. Make a self-introduction to the patient/resident B. Ask about the patient's/resident's bank account C. Ask how the patient/resident would like to be addressed D. Knock each time before entering the patient's/resident's room B. Ask about the patient's/resident's bank account The Patient's Bill of Rights is: A. Given to patients/residents when they request it B. Provided to all patients/residents upon admission C. Given to clients who are receiving home care D. Not a legal document B. Provided to all patients/residents upon admission Consumers of healthcare are responsible for: A. Being honest with the physician B. Withholding information from health care providers C. Requesting a Nurse Assistant who will care for them D. Doing what the physician says A. Being honest with the physician Healthcare consumers always have the right to: A. Receive respectful and considerate care B. Refuse to pay their bill C. Select the Nurse Assistant they want to care for them D. Have visitors any hour of the day or night A. Receive respectful and considerate care Documents that provide instructions about the patient's/resident's wishes for treatment when the patient/resident is unable to communicate their wishes are called: A. Medical records B. Advanced Directives C. Resident Bill of Rights D. Policies and Procedures B. Advanced Directives Informed consent means that the: A. Physician makes all health care decisions for the patient/resident B. The nurse makes some decisions for the patient/resident C. The patient/resident makes decisions based on full disclosure of procedures, benefits, and risks D. The patient/resident is old enough to sign for treatment C. The patient/resident makes decisions based on full disclosure of procedures, benefits, and risks A grievance is: A. A form the patient/resident fills out when they have a complaint B. Denial of services or treatment due to insurance C. Patient/resident refusing to pay a bill D. A complaint D. A complaint Healthcare workers: A. Do not need to know the Patient's Bill of Rights B. Should refer questions about "rights" to the admissions coordinator C. Must not discuss patient/resident rights because of confidentiality concerns D. Must be familiar with the Patient's Bill of Rights D. Must be familiar with the Patient's Bill of Rights When an elderly person is admitted to the long-term care facility, they have the right to: A. Have relatives stay overnight in their room B. Have personal items in their room C. Have the kitchen prepare food for them at their request D. Bring their pet with them B. Have personal items in their room The rights of patients/residents in long-term care facilities: A. Were legislated by OBRA in 1987 B. Include the right to make independent medical choices C. Are more restrictive than rights in other healthcare settings D. Do not include informed consent B. Include the right to make independent medical choices The purpose of a long-term care facility is to: A. Provide care for persons who cannot care for themselves at home B. Provide emergency care for the elderly C. Provide surgical care for the elderly D. Keep elderly people together and away from other age groups A. Provide care for persons who cannot care for themselves at home A resident has been at home with his family all day. The Nurse Assistant notices new bruises on the patient's/resident's back when he returns. The Nurse Assistant should: A. Report the bruises to the licensed nurse B. Ask family members the next time they visit C. Say nothing to the patient/resident about the bruises D. Wait to see if it happens again A. Report the bruises to the licensed nurse The Nurse Assistant does not need to be familiar with the Patient's Bill of Rights. True or False False The patient/resident has the right to be free from restraints. True or False True The patient/resident has the right to know about his or her diagnosis and prognosis. True or False True The patient/resident has the right to refuse treatment. True or False True The patient/resident has the right to know if a student is providing care for him or her. True or False True The patient/resident has the right to know the cost of care. True or False True If a visitor asks you a question about a patient's/resident's medical condition, it is all right to tell them. True or False False You may be found guilty of invasion of privacy if you open a patient's/resident's mail. True or False True Upon admission to the long-term care facility, the patient/resident should receive notices of rights, rules, and services. True or False True An ombudsman is someone who helps resolve grievances between the patient's/resident's family and the facility. True or False False An Advance Directive is part of the admission process and is required. True or False False Define Grievance Compliant Define Confidentiality Not revealing private information Define Advanced Directive A document that states the patient's/resident's wishes for care in the event they are unable to Define Client's Rights in Home Care The document that guarantees the rights of the consumer of home care facilities Define Corporal Punishment Use of physical force Define Informed Consent Permission given for care after the procedures have been explained Define HIPPA Standards and safeguards for documentation and transmission of patient health records Define Patient/Resident Right A The document that guarantees the rights of the consumer in a long-term care facility Which of the following is a physiological need? A. Employment B. Friendship C. Water D. Love C. Water Which of the following would be a barrier to effective communication? A. Listening to a patient/resident tell stories about his or her past B. Letting a patient/resident express his or her fears and concerns about dying C. Changing the subject each time a patient/resident brings up an uncomfortable topic D. Allowing a patient/resident to talk freely about his or her health problems C. Changing the subject each time a patient/resident brings up an uncomfortable topic Avoiding eye contact when talking to another person is an example of which type of communication? A. Verbal B. Non-verbal C. Written D. Electronic B.Non-verbal A charge nurse uses a medical word that the Nurse Assistant does not understand. What should you do? A. Pretend to understand B. Look the word up in a medical dictionary C. Ask the nurse to explain the meaning D. Ask another Nurse Assistant what the word means C. Ask the nurse to explain the meaning A patient/resident asks to see his chart. What is the correct action for the Nurse Assistant? A. Give the chart to the patient/resident B. Report this to the charge nurse C. Report this to the patient's/resident's doctor D. Make a copy of the chart for the patient/resident B. Report this to the charge nurse When patients/residents express their feelings and concerns, the Nurse Assistant will best respond by: A. Adding his or her opinions B. Giving the patient/resident suggestions for feeling better C. Sharing personal problems and concerns D. Listening to the patient's/resident's concerns D. Listening to the patient's/resident's concerns A patient's/resident's family asks to meet their mother's new roommate who is sitting in the dayroom. The nursing assistant will most correctly: A. Inform the patient's/resident's family that this is against hospital policy B. Take the family and patient/resident to the day room and introduce them to the new roommate C. Ask the family to wait until the new roommate has been in the facility at least a week D. Report this request to the charge nurse to handle as time permits B. Take the family and patient/resident to the day room and introduce them to the new roommate A Nurse Assistant works on the first floor of a skilled nursing facility. The Nurse Assistant's uncle is a patient/resident on the second floor. Which statement is true about this relationship? A. The Nurse Assistant can access her uncle's medical record B. The Nurse Assistant can visit her uncle during lunchtime C. The Nurse Assistant can attend patient/resident care conferences with her uncle D. The Nurse Assistant can assist with her uncle's care plan B. The Nurse Assistant can visit her uncle during lunchtime Which form of communication may reveal the most about a patient's/resident's true feelings? A. Listening skills B. Written communication C. Verbal communication D. Body language D. Body language What is the most appropriate way to answer a patient's/resident's telephone? A. "Good morning. Mrs. Gray's room" B. "Good morning. Third floor" C. "Hello. Who is calling?" D. "Good morning. Mrs. Gray's room, this is Mary Jones, Nurse Assistant speaking D. "Good morning. Mrs. Gray's room, this is Mary Jones, Nurse Assistant speaking What information must be included when giving an end-of-shift report? A. The full name and address of the patient/resident. B. Facts and specific information that was observed and care given by the Nurse Assistant. C. Number of visitors D. Personal feelings about the patient/resident B. Facts and specific information that was observed and care given by the Nurse Assistant. Listening skills are enhanced by: A. Engaging a patient/resident in an activity B. Being animated while listening C. Conversing in a public location D. Empathy D. Empathy A patient/resident tells the Nurse Assistant that he misses participating in religious activities. The most helpful action by the Nurse Assistant at this time is to: A. Tell the patient/resident that it is against policy for the Nurse Assistant to discuss religion with patients/residents B. Memorize each patient's/resident's religious preference C. Insist that the patient/resident attend the religious services offered by the agency D. Talk with the patient/resident about religion to encourage discussion D. Talk with the patient/resident about religion to encourage discussion A confused patient/resident was recently moved to a private room at the family's request. The Nurse Assistant understands that: A. The patient/resident may experience an increased appetite B. Patients/residents with dementia cannot tolerate isolation C. Any change in routine can produce anxiety in a patient/resident D. The patient/resident probably did not want to change rooms C. Any change in routine can produce anxiety in a patient/resident Information that can be seen, heard, or smelled is called: A. Assessment B. Observation C. Objective data D. Subjective data C. Objective data When should changes in a patient's/resident's condition be reported? A. Right away B. As soon as possible C. During the patient/resident care conferences D. During the end-of-shift report A. Right away When charting, it is essential to record: A. Safety measures performed B. What co-workers observed C. What co-workers did D. Comments of the family and guests A. Safety measures performed A patient/resident was moved out of her home and into a long-term care facility. She is angry about being moved. How will the Nurse Assistant be most helpful for this patient/resident? A. Ignore her behavior B. sit with her and let her express her feelings C. Tell her that she will get used to the facility D. Ask another patient/resident to talk with the new patient/resident B. Sit with her and let her express her feelings Which action is best to do before transferring a telephone call? A. Explain that the call is going to be transferred and where B. Set the phone down and find out where to transfer the call C. Take a message D. Find out the reason for the call A. Explain that the call is going to be transferred and where Stress is best defined as A. A vague feeling of apprehension B. A response to any demand made on an individual C. The main cause of illness D. Blaming another for one's problems B. A response to any demand made on an individual The Nurse Assistant is assigned to the care of a newly admitted patient/resident who does not speak English. What is the best approach for the Nurse Assistant when beginning care? A. Use pictures and gestures to communicate with the patient/resident B. Ask the charge nurse to get an interpreter C. Delay care until the family can come in to interpret D. Find a television station in the language the patient/resident understands B. Ask the charge nurse to get an interpreter Mrs. S, the charge nurse, wants blood work results on Mr. Jones immediately. Which of the following terms would indicate "immediately" to the lab? A. ASAP B.STAT C. PRN D. AD LIB A. ASAP The Nurse Assistant finds a fire burning in a wastebasket in a patient's/resident's room. What should the Nurse Assistant do first? A. Go out into the hall and call out "fire" B. Remove the patient from the area of the fire C. Run out of the room to find a fire extinguisher D. Keep the patient's/resident's room dark to keep him in bed B. Remove the patient from the area of the fire Falls are a common cause of injury. Which of the following might help prevent the patient/resident from becoming injured from falls? A. Keep the patient's/resident's bed in the low position B. Place a small rug or towel on the floor by the bed to prevent slipping C. Have the patient/resident wear only socks when ambulating D. Keep the patient's/resident's room dark at night to keep him in bed A. Keep the patient's/resident's bed in the low position Mr. B is receiving oxygen therapy. Which of the following is a rule that should be followed with oxygen therapy? A. Use nylon blankets so there will be static electricity B.Do not allow smoking when oxygen is in use C. Use oil-based lotions to lubricate the skin D. Use electric razors for shaving the face B. Do not allow smoking when oxygen is in use Mrs. A is being placed in a vest device to keep her from falling from her wheelchair. What should the Nurse Assistant do? A. Keep Mrs. A in her room out of sight of other patients/residents B. Apply the restraint to help control the patient's/resident's behavior C. Explain kindly to Mrs. A that the postural supports are being used to help prevent her from falling D. Use electric razors for shaving the face C. Explain kindly to Mrs. A that the postural supports are being used to help prevent her from falling When applying postural supports (restraints) the Nurse Assistant should keep in mind that: A. Careful use of restraints can decrease the need for direct patient care B. Patients/residents frequently become more calm, docile, and compliant when restraints are used C. Registered nurses are allowed to order the use of restraints in long-term care facilities D. Unauthorized (unordered) use of restraints can result in an accusation of "false Imprisonment" D. Unauthorized (unordered) use of restraints can result in an accusation of "false Imprisonment" The Nurse Assistant enters a patient's/resident's room and sees the bed is at its highest level. The Nurse Assistant should know that: A. The patient/resident wants to get closer to the television set B. The patient/resident is very independent and will not be injured C. Nurse Assistant's do not deal with safety issues D. The bed should be placed in the lowest position D. The bed should be placed in the lowest position RACE is a term representing activities to be carried out in the event of a fire. The "R" stands for which of the following? A. Run for help B. Remain at the fire site C. Reduce the fire risk D. Remove the patient/resident D. Remove the patient/resident To help prevent fires, the Nurse Assistant should: A. Remove the grounding prong from electrical cords B. Report frayed electrical cords immediately C. Empty ashtrays immediately into the wastebasket (trash) D. Encourage patients/residents to smoke only in their beds B. Report frayed electrical cords immediately The Nurse Assistant finds a frayed electrical cord on a fan in a patient's/resident's room. Which of the following actions is correct? A. Obtain electrical tape and cover the broken wire B. Report the situation to the nurse C. Activate the fire alarm and remove the patient/resident D. Check the fan by turning it on B. Report the situation to the nurse Mr. B is receiving oxygen therapy and requests assistance with shaving. What should the Nurse Assistant do? A. Use alcohol to soften the patient's/resident's beard B. Shave with soap and a safety razor C. Use only grounded electrical razors D. Refuse to shave the patient/resident because oxygen interferes with blood clotting B. Shave with soap and a safety razor Suffocation is? A. The loss of memory and thinking and reasoning abilities B. A sudden event in which people are killed and injured C. When breathing stops D. When electrical current passes through the body C. When breathing stops Which person has the greatest risk for accidents and injuries? A. A 78-year old woman B. A person with dementia C. A person with a hearing impairment D. A person with impaired smell and touch B. A person with dementia The Nurse Assistant sees water on the floor. The Nurse Assistant should immediately: A. Call the housekeeping staff B. Clean up the water C. Report the water to the nurse D. Place a paper towel over the water B. Clean up the water Falls are most likely to occur: A. During a change of shift B. During meal times C. When visitors are visiting D. When care is given A. During a change of shift Who has the greatest risk of getting caught in the bed rails? A. Mr. S- uses bed rails to move and turn in bed B. Mrs. W- feels safer with upper bed rails C. Mr. G- is confused and disoriented D. Mrs. R- has bed rails down C. Mr. G- is confused and disoriented For safety reasons, the wheelchair brakes must be locked: A. At all times B. When transferring into or out of the wheelchair C. When the wheelchair is parked D. Wheelchair brakes should never be locked B. When transferring into or out of the wheelchair Hazardous substances include the following EXCEPT: A. Oxygen B. Drugs used in cancer therapy C. Cleaning solutions D. Soaps and shampoos D. Soaps and shampoos You are injured while transferring a person to a wheelchair. Which is true? A. This is workplace violence B. You need to complete an incident report C. This is negligence D. This is patient/resident abuse B. You need to complete an incident report

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CNA Test (Modules 1-17) Questions
and Answers
The term used for persons living in long-term care facilities is:
A. Senior citizen
B. Elder adult
C. Retiree
D. Patient/Resident – answer D. Patient Resident

The successful Nurse Assistant should be:
A. Honest
B. Dependable
C. Organized
D. All of the above – answer D. All of the above

The responsibilities of a Nurse Assistant are listed in a:
A. Job description
B. Procedure
C. Job title
D. Resume – answer A. Job description

As a Nurse Assistant, your scope of practice includes:
A. Bathing and dressing patients/residents
B. Taking telephone orders from the doctor
C. Assigning patient care
D. Giving medications – answer A. Bathing and dressing patients/residents

What should the Nurse Assistant do if asked to do something he or she doesn't
know how to do it?
A. Ask another Nurse Assistant to do the task
B. Tell the nurse he or she is uncertain and ask for help
C. Refrain from doing the task
D. Do the task anyway – answer B. Tell the nurse he or she is uncertain and ask for
help

Which member of the long-term health care team provides the most hands-on
care to the resident?
A. Physician
B. Charge nurse
C. Nurse Assistant
D. Nursing supervisor – answer C. Nurse Assistant

The direct supervisor of the Nurse Assistant is the:

,A. Physician
B. Charge nurse
C. Administrator
D. Director of Nursing - answer . Charge nurse

California Code of Regulations, Title 22 establishes:
A. Salary for Certified Nurse Assistant's
B. Minimum standards of patient care
C. The certified Nurse Assistant's work schedule
D. Maximum standards of patient care – answer B. Minimum standards of patient care

Which of the following describes the minimum number of theory and clinical hours
in a Nurse Assistant program approved by the California Department of Health
Services?
A. 54 Hours theory, 180 hours supervised clinical training
B. 48 Hours theory, 150 hours supervised clinical training
C. 40 Hours theory, 60 hours supervised clinical training
D. 60 Hours theory, 100 hours supervised clinical training – answer D. 60 Hours theory,
100 hours supervised clinical training

A California Nurse Assistant is renewing his/her certification. How many in-
service/continuing education hours must an individual take in a two-year period in
order to renew Nurse Assistant certification?
A. 28 Hours
B. 30 Hours
C. 48 Hours
D. 58 Hours – answer C. 48 Hours

How many hours must a Nurse Assistant work for pay in each renewal
period?
A. 48 Hours
B. 8 Hours
C. 24 Hours
D. 50 Hours – answer B. 8 Hours

Which best defines Medicare?
A. State Medical Welfare Funding
B. Medical funding for persons under 65 years of age
C. Medical funding for children only
D. Medical benefits for persons age 65 and over – answer D. Medical benefits for
persons age 65 and over

Which of the following situations should the Nurse Assistant report to the Director
of Nursing?
A. A patient/resident has fallen
B. The nurse in charge is suspected of abusing a patient/resident

, C. The physician has asked for the Nurse Assistant's help
D. A patient/resident refuses to cooperate with treatment - answerB. The nurse in
charge is suspected of abusing a patient/resident

The role of the ombudsman is to:
A. Drive the buses for special outings
B. Listen to and resolve patient/resident problems
C. Serve snacks
D. Bring newspapers and magazines - answerB. Listen to and resolve patient/resident
problems

HIPAA refers to:
A. Hepatitis A
B. Confidentiality
C. Standard precautions
D. Nutrition - answerB. Confidentiality

A Nurse Assistant may insure a patient's/resident's dignity by:
A. Knocking on the patient's/resident's room door before entering
B. Introducing him/herself prior to giving care
C. Calling the patient/resident by his/her proper name
D. All of the above - answerD. All of the above

The Nurse Assistant must submit fingerprints to the CDPH:
A. After taking the state test
B. When changing employers
C. Every 2 years
D. Once in a lifetime upon enrollment in a Nurse Assistant course - answerD. Once in a
lifetime upon enrollment in a Nurse Assistant course

A mandated reporter:
A. Must report suspected abuse
B. Must report actual abuse
C. Must report abuse told to them by a visitor
D. All of the above - answerD. All of the above

Prior to working directly with patients/residents, the Nurse Assistant must complete
a facility orientation and:
A. Have a TB clearance
B. Buy a wristwatch
C. Have a negative drug test
D. Receive CDPH certification - answerA. Have a TB clearance

The responsible Nurse Assistant will arrive at work:
A. Exactly at the designated time
B. A few minutes before the designated time

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