ANSWERS| 2025/2026 ALREADY
PASSED
Unavoidable, a process, strategic, and irreversible - ANS ✔✔The Process of Communication is:
Involves a sender (encoder) and a receiver (decoder) as well as the message and feedback - ANS
✔✔What are the elements of the interactional communication model?
Fear/anxiety due to real or imagined communication with someone else. - ANS
✔✔Communication Apprehension
Systematic desensitization, cognitive restructuring, and skills training. - ANS ✔✔What are the
solutions to communication apprehension?
Appropriate to the situation, clear and concise, and ethical. - ANS ✔✔What is professional
communication?
Expands on the interactional model, which includes social context, relational context, and
cultural context. - ANS ✔✔What is the transactional(competent) model of communication?
Being strategic, being professional, and being adaptable. - ANS ✔✔What are characteristics
effective communication?
, Language is the system of symbols (words) used to think about and communicate. There are
three rules that govern and control how we use words, Syntactic rule, semantic rule, and
contextual rule. - ANS ✔✔How does language reflect, build, and determine context?
Governs the words in a sentence. - ANS ✔✔Syntactic Rule
Governs the meaning of words and how to interpret them, the study of meaning in language. -
ANS ✔✔Semantic rule
Govern meaning and word choice according to context and social customs. - ANS ✔✔Contextual
rules
the common meaning often found in the dictionary. - ANS ✔✔Denotative meaning
Often not found in the dictionary but in the community of users itself. - ANS ✔✔Connotative
meaning
language having more than one possible meaning, involving Evasion, Equivocation, and
Euphemisms. - ANS ✔✔Ambiguous language
Allows the speaker to avoid providing specific details (lying to parents) - ANS ✔✔Evasion
Uses words that have unclear or misleading definitions, and helps speaker avoid uncomfortable
situations (White lies,twisting the truth) - ANS ✔✔Equivocation
Inoffensive words or phrases that substitute for potentially upsetting terms ("passed away" vs
died) - ANS ✔✔Euphemisms