360 degree feedback Correct Answers Feedback comes from
four sources: the boss, subordinates, peers and coworkers, and
the employees themselves.
A company's Human Resource Strategy Correct Answers Find
the right people, Manage Teams, Maintain an effective
workforce.
Accommodating Correct Answers concern that the other party's
goals be met but relatively unconcerned with getting own way.
Advantages of Group Decision Making Correct Answers View
problems from multiple perspectives, Find and access more
information, Generate more alternative solutions, More
committed to making chosen solutions work.
Affective Commitment Correct Answers Agreement with
organization
Affirmative Action Correct Answers Purposeful steps taken by
an organization to create employment opportunities for
minorities, women, persons with disabilities, and covered
veterans.
Avoiding Correct Answers deliberate decision to take no action
on a conflict or to stay out of a conflict.
Baby Boomers Correct Answers Born between 1945 and 1965
, Bad meetings lack drama and purpose Correct Answers Not
drama as in conflict, but something to grip you almost right
away. Get people interested or engaged from the beginning.
Benefits of Diversity Correct Answers Helps Attract and Retain
Talent, Quality of team problem solving improves (different
perspectives), Workforce is more likely to understand and
respond to the needs of customers.
Big 5 personality traits Correct Answers Extraversion,
Agreeableness, Conscientiousness, Emotional Stability,
Openness to Experience.
Building Scenarios Correct Answers A forecasting technique to
look at current trends and discontinuities and visualize future
possibilities
Challenges of Virtual Communication Correct Answers
Communication Quality, Difficult to determine body language
and tone, difficult to develop relationships, people often become
depersonalized (comfort of the screen), can often be
misunderstood.
Challenges of Virtual Teams Correct Answers Building
relationships and trust, Making decisions, managing conflict,
lack of cohesiveness, cultural differences, time differences, poor
communication.
Change Correct Answers Involve Employees, Celebrate Short-
Term Wins, Be Transparent