MGT 3301: Final Exam Questions With Complete Solutions
CC > DC equals? Correct Answers SCA
Corporate culture Correct Answers is the set of key values,
beliefs, understandings, and norms that members of an
organization share within a firm. examples: Symbols, Stories,
Heroes, Slogans, Ceremonies
Corporate Social Responsibility CSR Correct Answers the
voluntary assumption of responsibility that go beyond the purely
economic and legal responsibilities of business firms
Decision Making Correct Answers the process of identifying
problems and opportunities and then resolving them
Design teams for _______ Correct Answers effectiveness
External Environment of the Organization Correct Answers
Factors or issues outside the organization and its O's and T's
(opportunities and threats ) and it is industry specific.
If organization's don't successfully _______ and _______, they
die Correct Answers change, innovate
Long-term Orientation Correct Answers A national culture
attribute that emphasizes the future and high value on thrift and
persistence ex. China & Asian
Outsourcing should not be _____ but ______. Correct Answers
tactical, strategic
,Rules for Reaching a Win-Win Solution Correct Answers -
Separate people from the problem
- Focus on interests, not current demands
- generate many alternatives for mutual gain
- insist that results be based on objective standards
Strategy and Structure Correct Answers 1. Business
performance is strongly influenced by the company's structure
2. Strategies should drive structural responses (mechanic vs.
organic)
a. Mechanical - high formalization
b. Organic - structure flat/cross-hierarch.
3. Structure should be used to facilitate strategies
*MATCH STRATEGY & STRUCTURE*
Sustainability Correct Answers The relationship between our
business, our stakeholders, and our resources both present and
future.
Teamwork brings ________ Correct Answers members around
all over the global; are global teams virtual teams, not
necessarily
Utilitarian Ethical Decision Correct Answers The ethical
concept that moral behaviors produce the greatest good for the
greatest number; the voice of the minority many not be heard
What 3 specific leaders contribute to teams Correct Answers 1.
Rallying people around a compelling purpose
2. Sharing power and responsibility
, 3. Admitting their imperfections and shortcomings
What are Entry Modes? Correct Answers It represents an
alternative way to sell Exporting
What are ethics? Correct Answers values or moral principles
that help us choose between right and wrong.
What are Flat Structures? Correct Answers Structure assuming
span of 8 - less prone to comm. error - broad span of control and
relatively few hierarchical levels
What are Goals? and Plans Correct Answers *Goals* is a
desired future state that organizations wants to realize
1. define mission & strategic goals
2. define tactical plans and objectives
3. lay operational factors
4. periodically review plans to learn from results and shift plans
as needed, starting a new planning cycle.
What are Non-Programmed Decisions? Correct Answers A
unique, non-routine decision that has more important
consequences, made typically by top level managers; high
failure and ambiguity
What are Operational Goals? Correct Answers Precise and
measurable expectations from work groups and individuals
What are Programmed Decisions? Correct Answers Decisions
that deals with reoccurring issues and applies to rules or
methods; Low failure and certain
CC > DC equals? Correct Answers SCA
Corporate culture Correct Answers is the set of key values,
beliefs, understandings, and norms that members of an
organization share within a firm. examples: Symbols, Stories,
Heroes, Slogans, Ceremonies
Corporate Social Responsibility CSR Correct Answers the
voluntary assumption of responsibility that go beyond the purely
economic and legal responsibilities of business firms
Decision Making Correct Answers the process of identifying
problems and opportunities and then resolving them
Design teams for _______ Correct Answers effectiveness
External Environment of the Organization Correct Answers
Factors or issues outside the organization and its O's and T's
(opportunities and threats ) and it is industry specific.
If organization's don't successfully _______ and _______, they
die Correct Answers change, innovate
Long-term Orientation Correct Answers A national culture
attribute that emphasizes the future and high value on thrift and
persistence ex. China & Asian
Outsourcing should not be _____ but ______. Correct Answers
tactical, strategic
,Rules for Reaching a Win-Win Solution Correct Answers -
Separate people from the problem
- Focus on interests, not current demands
- generate many alternatives for mutual gain
- insist that results be based on objective standards
Strategy and Structure Correct Answers 1. Business
performance is strongly influenced by the company's structure
2. Strategies should drive structural responses (mechanic vs.
organic)
a. Mechanical - high formalization
b. Organic - structure flat/cross-hierarch.
3. Structure should be used to facilitate strategies
*MATCH STRATEGY & STRUCTURE*
Sustainability Correct Answers The relationship between our
business, our stakeholders, and our resources both present and
future.
Teamwork brings ________ Correct Answers members around
all over the global; are global teams virtual teams, not
necessarily
Utilitarian Ethical Decision Correct Answers The ethical
concept that moral behaviors produce the greatest good for the
greatest number; the voice of the minority many not be heard
What 3 specific leaders contribute to teams Correct Answers 1.
Rallying people around a compelling purpose
2. Sharing power and responsibility
, 3. Admitting their imperfections and shortcomings
What are Entry Modes? Correct Answers It represents an
alternative way to sell Exporting
What are ethics? Correct Answers values or moral principles
that help us choose between right and wrong.
What are Flat Structures? Correct Answers Structure assuming
span of 8 - less prone to comm. error - broad span of control and
relatively few hierarchical levels
What are Goals? and Plans Correct Answers *Goals* is a
desired future state that organizations wants to realize
1. define mission & strategic goals
2. define tactical plans and objectives
3. lay operational factors
4. periodically review plans to learn from results and shift plans
as needed, starting a new planning cycle.
What are Non-Programmed Decisions? Correct Answers A
unique, non-routine decision that has more important
consequences, made typically by top level managers; high
failure and ambiguity
What are Operational Goals? Correct Answers Precise and
measurable expectations from work groups and individuals
What are Programmed Decisions? Correct Answers Decisions
that deals with reoccurring issues and applies to rules or
methods; Low failure and certain
