5 major emerging economies Correct Answers Brazil, Russia,
India, China, and South Africa (BRICS)
represents 40% of the world's population
Abraham Maslow's Hierarchy of needs Correct Answers
physiological, safety, love, esteem, self actualization
Administrative Management - Henri Fayol Correct Answers
AM- concerned with managing the total organization
***classical viewpoint of historical perspective
ASEAN (Association of Southeast Asian Nations) Correct
Answers trading bloc of 10 countries in Southeast Asia
behavior Science Correct Answers - relies on scientific research
for developing theories about human behavior that can be used
to provide practical tools for managers
- the disciplines of behavioral science include PSYCH, SOC,
ANTHRO, ECON
Behavioral Viewpoint Correct Answers - emphasized the
importance of understanding human behavior and motivating
employees toward achievement
- developed over three phases
1. early behaviorism
2. the human relations movement
3. behavior science
,**historical perspective
Board of Directors Correct Answers members elected by the
stockholders to see that the company is being run according to
their interests
**internal stakeholder
Burger King decided to add breakfast to its hours of operation in
order to increase its customers. This was an attempt to approve
the organization's
A. effectiveness
B. planning
C. leading strategy
D. efficiency Correct Answers A. Effectiveness
By 2019, consumers worldwide are projected to spend
______________ online, double that of 2015 Correct Answers
$3.55 trillion
CEO Gary Kelly sets the direction and strategy for Southwest
Airlines. What type of managerial role is he performing?
A. interpersonal
B. informational
C. decisional
D. conclusive Correct Answers C. Decisional
Challenges to being an exceptional manager Correct Answers 1.
competitive advantage
2. information technology
, 3. diversity
4. globalization
5. sustainability
6. happiness and meaningfulness
Classical Viewpoint Correct Answers Frederick W. Taylor and
the Gilbreths in the early 1900s, scientific management
- emphasized the scientific study of work methods to improve
the productivity of individual workers
**historical viewpoint
Closed System Correct Answers organizations that have little
interaction with their environment
Competitive Advantage Correct Answers The ability of an
organization to produce goods or services more effectively than
competitors do, thereby outperforming them
complexity theory- the ultimate open system Correct Answers
recognizes that all complex systems are networks of many
interdependent parts that interact with each other according to
certain simple rules
Conceptual Skills Correct Answers ability to think analytically,
to visualize an organization as a whole and understand how the
parts work together
Conflicting values with organizations Correct Answers 1. the
value system stressing financial performance versus