CCI 150 UPDATED 2026 EXAM SCRIPT QUESTIONS AND
SOLUTIONS SCORED A+
✔✔Interviewing - ✔✔Q&A
-learn what others know
-job situaiton
-news/resporting situation
✔✔Small group - ✔✔5 to 10 people
-size of group can affect efficiency
-fulfills task needs
-fulfills relationship needs
-can also be electronic
✔✔Organizational - ✔✔among members of an organization
-can be work related
-can be volunteer related
-usually task-oriented
-can be formal or informal
✔✔Public speaking - ✔✔speaker to audience
-can be large or small audience
-not as much opportunity for feedback
-can be electronic
✔✔Computer Mediated - ✔✔a contemporary phenomenon
-email, blogs, IM, chat room, website, Twitter, etc.
✔✔Mass Communication - ✔✔through a medium
-least opportunity for feedback
-time delay for feedback
✔✔Two coding systems - ✔✔Verbal and NonVerbal
✔✔Who codes and who decodes? - ✔✔sender encodes a message
receiver decodes a message
✔✔Why does content matter in communication? - ✔✔tells us how to understand things
✔✔Physical Context - ✔✔reflects the space around something and how that influences
how you see it
, ✔✔Social- Psychological - ✔✔how people's thoughts, feelings, and behaviors are
influenced by the actual, imagined, or implied presence of others.
✔✔Temporal - ✔✔time context
✔✔Cultural - ✔✔shared values, beliefs and experiences
✔✔Shannon and Weaver model - ✔✔1. Decision to communicate
2. Encoding
3. Transmission
4. Reception
5. Decoding
6. Internalization
✔✔Source - ✔✔initiates the message
✔✔Receiver - ✔✔is the listener, reader, or observer
✔✔Encoding - ✔✔convert into coded form
✔✔Decoding - ✔✔convert a coded message into intelligible language
✔✔Non- mediated Communication - ✔✔nonverbal and technology
✔✔Noise - ✔✔Communication Failure-- anything that interferes with a message
✔✔Physical (external) - ✔✔ex: large truck backing up-- beeping
✔✔Physiological (internal) - ✔✔ex: talking to someone with earbuds in -- ears are
stopped up
✔✔Psychological (mental) - ✔✔ex: viewpoint/ worldview -- conservative or liberal
✔✔Semantic (coding problems) - ✔✔British person speaking English to Americans
✔✔Amplification - ✔✔some messages seems louder than other
-more effective from celebrity/ authority
-repetition
✔✔Listening - ✔✔Most important part of human communication
✔✔Proxemics - ✔✔study of space and distance
SOLUTIONS SCORED A+
✔✔Interviewing - ✔✔Q&A
-learn what others know
-job situaiton
-news/resporting situation
✔✔Small group - ✔✔5 to 10 people
-size of group can affect efficiency
-fulfills task needs
-fulfills relationship needs
-can also be electronic
✔✔Organizational - ✔✔among members of an organization
-can be work related
-can be volunteer related
-usually task-oriented
-can be formal or informal
✔✔Public speaking - ✔✔speaker to audience
-can be large or small audience
-not as much opportunity for feedback
-can be electronic
✔✔Computer Mediated - ✔✔a contemporary phenomenon
-email, blogs, IM, chat room, website, Twitter, etc.
✔✔Mass Communication - ✔✔through a medium
-least opportunity for feedback
-time delay for feedback
✔✔Two coding systems - ✔✔Verbal and NonVerbal
✔✔Who codes and who decodes? - ✔✔sender encodes a message
receiver decodes a message
✔✔Why does content matter in communication? - ✔✔tells us how to understand things
✔✔Physical Context - ✔✔reflects the space around something and how that influences
how you see it
, ✔✔Social- Psychological - ✔✔how people's thoughts, feelings, and behaviors are
influenced by the actual, imagined, or implied presence of others.
✔✔Temporal - ✔✔time context
✔✔Cultural - ✔✔shared values, beliefs and experiences
✔✔Shannon and Weaver model - ✔✔1. Decision to communicate
2. Encoding
3. Transmission
4. Reception
5. Decoding
6. Internalization
✔✔Source - ✔✔initiates the message
✔✔Receiver - ✔✔is the listener, reader, or observer
✔✔Encoding - ✔✔convert into coded form
✔✔Decoding - ✔✔convert a coded message into intelligible language
✔✔Non- mediated Communication - ✔✔nonverbal and technology
✔✔Noise - ✔✔Communication Failure-- anything that interferes with a message
✔✔Physical (external) - ✔✔ex: large truck backing up-- beeping
✔✔Physiological (internal) - ✔✔ex: talking to someone with earbuds in -- ears are
stopped up
✔✔Psychological (mental) - ✔✔ex: viewpoint/ worldview -- conservative or liberal
✔✔Semantic (coding problems) - ✔✔British person speaking English to Americans
✔✔Amplification - ✔✔some messages seems louder than other
-more effective from celebrity/ authority
-repetition
✔✔Listening - ✔✔Most important part of human communication
✔✔Proxemics - ✔✔study of space and distance
