Exam | Questions And Answers |
Latest Exam 2026-2027 | Graded A+
Aim -ANSWER The intention to reach a goal.
Asset -ANSWER Something the business owns; it has a value.
Air pollution -ANSWER The presence or introduction of harmful substances into the air
causing disease, allergies or damage to humans, animals, plants or the built
environment.
Advertising -ANSWER A method of communicating information about the product; the
business pays for advertising time/space.
Consumer law -ANSWER Laws designed to ensure that businesses make products that
are safe and of good quality, and that they deal with customers honestly and fairly.
Brand image -ANSWER The consumers' perception of the brand; its character, qualities
and shortcomings. It is developed over time and operates as a consistent theme
through advertising campaigns.
Average rate of return -ANSWER The average profit for the year as a percentage of the
original investment.
Business plan -ANSWER A detailed statement of how the business intends to operate,
either at start-up or during a given period of time.
Competition -ANSWER The rivalry between businesses looking to sell their
goods/services in the same market.
Consumer spending -ANSWER The money spent by households on goods and services
to satisfy their needs and wants.
Channels of distribution -ANSWER The route the ownership of the product transfers from
the seller to the buyer; it may be a single transaction or pass through others such as
wholesalers, distributors, agents and retailers.
Break-even chart -ANSWER A diagrammatic representation of the costs and revenue for
a product; it plots total costs against total sales revenue, showing the break-even point
where they cross.
, Break-even output -ANSWER The point at which the business' total sales equals the total
costs. There is neither profit nor loss.
Cost -ANSWER The money spent by a business on goods and services.
Competitive pricing -ANSWER Setting the price of a product so that it is in line with
competitors' prices.
Contracts of employment -ANSWER A legal document that sets out the terms and
conditions of the job for the employer and the employee.
Customer -ANSWER Individuals, businesses or organisations that purchase
goods/services and make decisions about which supplier to choose.
Disposal of waste -ANSWER The removal, storage or destruction of unwanted material.
Methods include recycling, burning and landfill sites.
Cost-plus pricing -ANSWER Setting the price of a good or service at an amount higher
than the cost of producing it so that a profit is made.
Cash -ANSWER Money that the business has in cash or at the bank.
Cash flow forecast -ANSWER A financial planning tool that estimates the money coming
into and going out of the business on a month-by-month basis; it allows the business to
predict times when additional finance may be needed to maintain liquidity.
Customer engagement -ANSWER The relationship between the business and the
customer that puts the customer's requirements at the centre of the operation to build
brand loyalty.
E-commerce -ANSWER Business transactions carried out electronically on the internet
Customer satisfaction -ANSWER Whether customers are pleased with the
goods/services they receive; whether they would purchase again.
Demand -ANSWER The quantity of a particular product that will be bought at particular
price over a specific time.
Extension strategies -ANSWER Methods that can be used to prolong the life of a product;
could include price reductions, modifications to the product or relaunch.
Cash inflow -ANSWER Money received by the business from its operations or
investments.