ROI Test Questions and Answers
Question 1
Publix Mission
Correct Answer
Our Mission at Publix is to be the premier quality food retailer in the world.
Question 2
5 Mission Commitments
Correct Answer
Focus on Customer Value; Intolerance of Waste; Dedication to dignity, value, and employment security; devotion to
stewardship of stockholders; involvement as citizens in the community.
Page 1 of 30
,Question 3
Roles in the Deli
Correct Answer
Deli Manager, Assistant Deli Manager, Deli Clerk, Deli Utility, Cheese Specialist, Prepared Foods Specialist
Question 4
Role of Deli Clerk
Correct Answer
assisting customer, maintaining product levels, production and sanitation, maintaining proper balances, operation and
safety of equipment, packaging sale products, special orders and trays, cleaning, stocking, and answering phones
Question 5
What does a 64 oz container hold?
Correct Answer
Cold pack mix chicken or 20 pc h&s wings
Question 6
What does a 24 oz M/wave container hold?
Correct Answer
Cold pack chicken tenders
Page 2 of 30
, Question 7
What are the day stickers called that we put on the bulk meat?
Correct Answer
8 day stickers
Question 8
You have six pieces of smoked pepper chicken going out of date in 3 days due to warehouse charts, what do you do?
Correct Answer
Demo for the first day and suggestive sell to every customer.
On the second day drop the price by 25% and make appropriate signs. On the last day before it goes out, drop the price
even further and have your team push it.
Question 9
What is the proper order of dropping mix chicken in the fryer?
Correct Answer
Thighs, Breast, Leg, Wing
Question 10
What do you have to do the thighs before you drop them in the fryer?
Correct Answer
Pop the bone joint
Page 3 of 30
Question 1
Publix Mission
Correct Answer
Our Mission at Publix is to be the premier quality food retailer in the world.
Question 2
5 Mission Commitments
Correct Answer
Focus on Customer Value; Intolerance of Waste; Dedication to dignity, value, and employment security; devotion to
stewardship of stockholders; involvement as citizens in the community.
Page 1 of 30
,Question 3
Roles in the Deli
Correct Answer
Deli Manager, Assistant Deli Manager, Deli Clerk, Deli Utility, Cheese Specialist, Prepared Foods Specialist
Question 4
Role of Deli Clerk
Correct Answer
assisting customer, maintaining product levels, production and sanitation, maintaining proper balances, operation and
safety of equipment, packaging sale products, special orders and trays, cleaning, stocking, and answering phones
Question 5
What does a 64 oz container hold?
Correct Answer
Cold pack mix chicken or 20 pc h&s wings
Question 6
What does a 24 oz M/wave container hold?
Correct Answer
Cold pack chicken tenders
Page 2 of 30
, Question 7
What are the day stickers called that we put on the bulk meat?
Correct Answer
8 day stickers
Question 8
You have six pieces of smoked pepper chicken going out of date in 3 days due to warehouse charts, what do you do?
Correct Answer
Demo for the first day and suggestive sell to every customer.
On the second day drop the price by 25% and make appropriate signs. On the last day before it goes out, drop the price
even further and have your team push it.
Question 9
What is the proper order of dropping mix chicken in the fryer?
Correct Answer
Thighs, Breast, Leg, Wing
Question 10
What do you have to do the thighs before you drop them in the fryer?
Correct Answer
Pop the bone joint
Page 3 of 30
