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MAN4720 Exam 1 Study Guide | Strategy, Competitive Advantage & Value Creation (FSU)|Questions Complete with A+ Graded Rationales Latest Updated 2026

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MAN4720 Exam 1 Study Guide | Strategy, Competitive Advantage & Value Creation (FSU)|Questions Complete with A+ Graded Rationales Latest Updated 2026 Strategy integrated and coordinated commitments, actions, and behaviors designed to meet the demands of various stakeholders; establishes a firm's individuality and purpose Competitiveness Firm's current and future market position relative rivals; depends on SWOT; involves strategy formulation & implementation; performance depends on value creation and value capture Competitive Advantage - create and capture more value than rivals can - unique to firm but relative to rivals - none is indefinite, need many temporary ones simplest way to craft a strategy: - perform SWOT - formulate - implement visions ideal descriptions of a firm's future, defining its long term intent missions specify targeted consumers and businesses Strategy Formulation involves planning, goal-setting, and plotting a firm's direction to create/capture value Stakeholders - Individuals who can affect and are affected by the firm - Often have enforceable claims on this value 3 Stakeholder Groups - Capital Market Stakeholders - Product Market Stakeholders - Organizational Stakeholders Capital Market Stakeholders - shareholders - major suppliers of capital (e.g., banks) Product Market Stakeholders - primary customers - suppliers - host communitites - unions Organizational Stakeholders - employees - managers - nonmanagers Value Creation difference between the benefits customers experience from product or service attributes and the amount they are willing to pay Value Capture the firm's ability to access, retain, or otherwise benefit from the value created Industrial Organization (I/O) Economics Model - a firm's industry influences firm performance more than the firm's resources do Resource-Based Model a firm's resources (i.e., assets) and capabilities (routines) are the primary bases of its strategy; each firm has unique resources and capabilities, both of which have multiple uses hypercompetition increasingly intense rivalry between firms General Environment dimensions in the broader society that influence industries and the firms within it 4 Aspects of General Environment 1. Political/Legal 2. Economic

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MAN4720 Exam 1 Study Guide | Strategy,
Competitive Advantage & Value Creation (FSU)|
Questions Complete with A+ Graded Rationales
Latest Updated 2026
Strategy

integrated and coordinated commitments, actions, and behaviors designed to meet the
demands of various stakeholders; establishes a firm's individuality and purpose

Competitiveness

Firm's current and future market position relative rivals; depends on SWOT; involves strategy
formulation & implementation; performance depends on value creation and value capture

Competitive Advantage

- create and capture more value than rivals can
- unique to firm but relative to rivals
- none is indefinite, need many temporary ones

simplest way to craft a strategy:

- perform SWOT
- formulate
- implement

visions

ideal descriptions of a firm's future, defining its long term intent

missions

specify targeted consumers and businesses

Strategy Formulation

involves planning, goal-setting, and plotting a firm's direction to create/capture value

Stakeholders

- Individuals who can affect and are affected by the firm
- Often have enforceable claims on this value

3 Stakeholder Groups

, - Capital Market Stakeholders
- Product Market Stakeholders
- Organizational Stakeholders

Capital Market Stakeholders

- shareholders
- major suppliers of capital (e.g., banks)

Product Market Stakeholders

- primary customers
- suppliers
- host communitites
- unions

Organizational Stakeholders

- employees
- managers
- nonmanagers

Value Creation

difference between the benefits customers experience
from product or service attributes and the amount they are willing to pay

Value Capture

the firm's ability to access, retain, or otherwise benefit from the value created

Industrial Organization (I/O) Economics Model

- a firm's industry influences firm performance more than the firm's resources do

Resource-Based Model

a firm's resources (i.e., assets) and capabilities (routines) are the primary bases of its strategy;
each firm has unique resources and capabilities, both of which have multiple uses

hypercompetition

increasingly intense rivalry between firms

General Environment

dimensions in the broader society that influence industries and the firms within it

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