NU131 Exam 2 – Communication, Culture
& Patient-Centered Nursing Care verified
Questions Provided with A+ Graded
Rationales LATEST UPDATED 2026
"Give me your arm. I'm going to take your blood pressure."
Which example is indicative of one-way communication?
Verbal, nonverbal, and affective communication must be congruent for the communication to
be honest.
Which statement is true about communication?
Nonverbal
A student nurse comes to clinical with a slightly dirty uniform and is unshaven. The patient
questions the student's ability to provide safe care. Which communication method includes
clothing and physical appearance?
Clarification
Which type of active listening behavior is demonstrated when a patient reports chest pain
and the nurse asks the location of the pain?
Closed-ended
A nurse asks a patient when her pain started. This is an example of which type of question
that occurs when a nurse asks a patient to provide a time for onset of pain?
Simple answers
Which type of communication block is the nurse demonstrating when telling a depressed
patient that all depressed people feel the same?
Ask the patient to tell what she understood from the nurse
A 48-year-old woman is given information about what to expect postsurgically smiles and
nods while the nurse is speaking. Given the characteristics of communication by women,
which action should the nurse implement?
"Hello, my name is Mrs. Smith; I'm the charge nurse on 5N."
Which statement identifies the situation step in SBAR?
, Communication is more difficult with older adults
Which statement does not apply to communicating with older adults?
Avoid conflict at any cost, Ensure that the other parties know what they did wrong, Use "I"
statements
Which situation is important in resolving conflict situations? (Select all that apply.)
False
T/F? Verbal communication refers to mood or emotion.
Cultural competence
A student enrolls in a program in a community that has many people from unfamiliar cultures.
Throughout the program, the student intentionally tries to learn as much as possible about
the cultures to acknowledge what is important to provision of patient care. Which term
describes this behavior?
Enculturation
As a child, you are guided as to what foods to eat, encouraged to participate in certain
traditions, and how to treat parents and grandparents. You learn about what it means to be
well, what to do when you are ill, and what beliefs are important to those who share your
life. Which term identifies this process?
Ethnocentricity
A Native American patient admitted to the Emergency Department reports chest pain and
requests pain medication. The nurse responds that the patient is incorrect in reporting pain
because of failure to demonstrate symptoms that would suggest pain. Which term describes
this assumption?
Biomedicine
A patient enters the hospital for investigation of severe abdominal pain, immediately receives
numerous diagnostic tests, and is given intravenous therapy and pain medications. Which
health system does this identify?
Naturalistic
A student nurse is caring for a child who is among and notices several bruises on the child's
back. The mother explains that this is a result of cupping, an approach to treating illness
within the child's culture. Which health system is associated with cupping?
Personalistic health belief
& Patient-Centered Nursing Care verified
Questions Provided with A+ Graded
Rationales LATEST UPDATED 2026
"Give me your arm. I'm going to take your blood pressure."
Which example is indicative of one-way communication?
Verbal, nonverbal, and affective communication must be congruent for the communication to
be honest.
Which statement is true about communication?
Nonverbal
A student nurse comes to clinical with a slightly dirty uniform and is unshaven. The patient
questions the student's ability to provide safe care. Which communication method includes
clothing and physical appearance?
Clarification
Which type of active listening behavior is demonstrated when a patient reports chest pain
and the nurse asks the location of the pain?
Closed-ended
A nurse asks a patient when her pain started. This is an example of which type of question
that occurs when a nurse asks a patient to provide a time for onset of pain?
Simple answers
Which type of communication block is the nurse demonstrating when telling a depressed
patient that all depressed people feel the same?
Ask the patient to tell what she understood from the nurse
A 48-year-old woman is given information about what to expect postsurgically smiles and
nods while the nurse is speaking. Given the characteristics of communication by women,
which action should the nurse implement?
"Hello, my name is Mrs. Smith; I'm the charge nurse on 5N."
Which statement identifies the situation step in SBAR?
, Communication is more difficult with older adults
Which statement does not apply to communicating with older adults?
Avoid conflict at any cost, Ensure that the other parties know what they did wrong, Use "I"
statements
Which situation is important in resolving conflict situations? (Select all that apply.)
False
T/F? Verbal communication refers to mood or emotion.
Cultural competence
A student enrolls in a program in a community that has many people from unfamiliar cultures.
Throughout the program, the student intentionally tries to learn as much as possible about
the cultures to acknowledge what is important to provision of patient care. Which term
describes this behavior?
Enculturation
As a child, you are guided as to what foods to eat, encouraged to participate in certain
traditions, and how to treat parents and grandparents. You learn about what it means to be
well, what to do when you are ill, and what beliefs are important to those who share your
life. Which term identifies this process?
Ethnocentricity
A Native American patient admitted to the Emergency Department reports chest pain and
requests pain medication. The nurse responds that the patient is incorrect in reporting pain
because of failure to demonstrate symptoms that would suggest pain. Which term describes
this assumption?
Biomedicine
A patient enters the hospital for investigation of severe abdominal pain, immediately receives
numerous diagnostic tests, and is given intravenous therapy and pain medications. Which
health system does this identify?
Naturalistic
A student nurse is caring for a child who is among and notices several bruises on the child's
back. The mother explains that this is a result of cupping, an approach to treating illness
within the child's culture. Which health system is associated with cupping?
Personalistic health belief
