NU 131 Exam 2 – Therapeutic
Communication, Culture &
Professional Nursing Practice
Verified Questions Provided with
A+ Graded Rationales LATEST
UPDATED 2026
Communication
An interaction between two or more persons
What are the steps of the communication process
sender, message, method, receiver, feedback
intrapersonal communication
communication with oneself(own thoughts)
interpersonal communication
communication between two people. Includes verbal & nonverbal communication
Verbal communication
communication that uses written or spoken words
nonverbal communication
communication using body movements, gestures, and facial expressions rather than speech
Affective communication
Communication in which an individual demonstrates his or her feelings through words
What are factors affecting communication
Incongruence, time&setting, proxemics, biases, physical disabilities
implicit bias
, a hidden, automatic attitude that may guide behaviors independent of a person's awareness
or control
Proxemics
use of space
Passive
accepting or allowing what happens or what others do, without active response or resistance.
Assertive
Empowered to make own choices. Comfortable sharing thoughts
Aggressive
hostile and unfriendly in the way one expresses oneself
open-ended questions
Allow for meaningful responses
close-ended questions
questions a person must answer by choosing from a limited, predetermined set of responses
Focused questions
Questions that require definitive, precise information from a patient.
What does SBAR stand for?
Situation, Background, Assessment, Recommendation
Therapeutic communication (+patient outcome)
Includes active listening, appropriate nonverbal communication, and "tell me more"
Steryotyping
Judging someone on the basis of one's perception of the group to which that person belongs
Which communication is most common
Nonverbal
Culture
Beliefs, customs, and traditions of a specific group of people.
Communication, Culture &
Professional Nursing Practice
Verified Questions Provided with
A+ Graded Rationales LATEST
UPDATED 2026
Communication
An interaction between two or more persons
What are the steps of the communication process
sender, message, method, receiver, feedback
intrapersonal communication
communication with oneself(own thoughts)
interpersonal communication
communication between two people. Includes verbal & nonverbal communication
Verbal communication
communication that uses written or spoken words
nonverbal communication
communication using body movements, gestures, and facial expressions rather than speech
Affective communication
Communication in which an individual demonstrates his or her feelings through words
What are factors affecting communication
Incongruence, time&setting, proxemics, biases, physical disabilities
implicit bias
, a hidden, automatic attitude that may guide behaviors independent of a person's awareness
or control
Proxemics
use of space
Passive
accepting or allowing what happens or what others do, without active response or resistance.
Assertive
Empowered to make own choices. Comfortable sharing thoughts
Aggressive
hostile and unfriendly in the way one expresses oneself
open-ended questions
Allow for meaningful responses
close-ended questions
questions a person must answer by choosing from a limited, predetermined set of responses
Focused questions
Questions that require definitive, precise information from a patient.
What does SBAR stand for?
Situation, Background, Assessment, Recommendation
Therapeutic communication (+patient outcome)
Includes active listening, appropriate nonverbal communication, and "tell me more"
Steryotyping
Judging someone on the basis of one's perception of the group to which that person belongs
Which communication is most common
Nonverbal
Culture
Beliefs, customs, and traditions of a specific group of people.
