Organizational Behaviour Understanding and Managing Life at Work Test Bank (13th
Edition) – Johns & Saks
Chapter 01: Organizational Behaviour and Management
Objective 1.1
1. The most important goal of virtually all organizations is
A) profit.
B) survival.
C) employee development.
D) cost reduction.
E) increased productivity.
Difficulty: 2
QuestionID: 01-1-01
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: B) survival.
2. Organizational survival is often dependent on how well the organization can adapt. Which of the following behaviours on
the part of individuals is necessary for the organization to survive?
A) Being motivated to join and remain with the organization
B) Performing work in terms of productivity, quality, and service
C) Being flexible
D) Being innovative
E) All of these behaviours
Difficulty: 1
QuestionID: 01-1-02
Skill: Applied
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: E) All of these behaviours
3. Which of the following statements best defines an "organization"?
A) A social convention for accomplishing individual goals through group effort
B) A group which accomplishes common goals through social interactions and individual effort
C) A social invention for accomplishing common goals through group effort
D) A collection of formally organized social entities
E) A combination of people and physical capital designed to accomplish a common goal
Difficulty: 3
QuestionID: 01-1-03
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: C) A social invention for accomplishing common goals through group effort
1
,4. When we say that organizations are social inventions, we mean that
A) organizations don't exist without members.
B) physical assets and implements of technology are irrelevant to organizations.
C) they don't really exist.
D) the existence of organizations is what differentiates humans from animals.
E) they must have both people and things to be considered organizations.
Difficulty: 2
QuestionID: 01-1-04
Skill: Applied
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: A) organizations don't exist without members.
5. A social invention for accomplishing goals through group effort is a(n)
A) managerial task.
B) contingency.
C) organization.
D) operative goal.
E) manager.
Difficulty: 1
QuestionID: 01-1-05
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: C) organization.
6. Which of the following is NOT usually a requirement for organizational survival?
A) The continuing membership of particular, specific individuals in the organization
B) The ability to induce persons to join and remain in the organization
C) Innovative activities which go beyond members' usual assignments
D) The reliable performance of usual assignments
E) Flexible and innovative behaviour
Difficulty: 2
QuestionID: 01-1-06
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: A) The continuing membership of particular, specific individuals in the organization
7. What do 87 percent of executives believe is a strategic priority for their organization?
A) Employee engagement
B) Psychological capital
C) Human capital
D) Corporate social responsibility
E) Innovation
Difficulty: 3
QuestionID: 01-1-07
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: E) Innovation
2
,8. Organizational behaviour is concerned with groups because
A) informal groups can influence organizational effectiveness.
B) much work is performed by formal work groups.
C) groups can influence new organizational members.
D) organizations depend on interaction and coordination among people to accomplish their goals.
E) all of the above.
Difficulty: 1
QuestionID: 01-1-08
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: E) all of the above.
9. What is Canada’s ranking among 20 countries on innovation?
A) 5
B) 10
C) 15
D) 20
E) 25
Difficulty: 2
QuestionID: 01-1-09
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: C) 15
10. Which of the following best describes the innovation paradox in Canada?
A) Canada is good at innovation but not as good when it comes to performance.
B) Canada is good at building innovation capacity but not as good when it comes to innovation activity.
C) Canada is good at innovation activity but not as good when it comes to building innovation capacity.
D) Canada is good at building innovation products but not as good when it comes to innovation services.
E) Canada is good at building innovation products and services but it ranks poorly on innovation compared to other countries.
Difficulty: 2
QuestionID: 01-1-10
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: B) Canada is good at building innovation capacity but not as good when it comes to innovation activity.
11. The text defines organizations as "socially unstructured units of authority."
a True
b False
Difficulty: 1
QuestionID: 01-1-11
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: b. False
3
, 12. A family could be an example of an organization, as the term "organization" is defined in the text.
a True
b False
Difficulty: 2
QuestionID: 01-1-12
Skill: Applied
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: a. True
13. The text argues for a very physical, rather than a social, definition of organizations.
a True
b False
Difficulty: 1
QuestionID: 01-1-13
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: b. False
14. When the text says that organizations are "social inventions," it means that they are essentially defined by people, not
things.
a True
b False
Difficulty: 1
QuestionID: 01-1-14
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: a. True
15. According to the text, all viable organizations have goals.
a True
b False
Difficulty: 1
QuestionID: 01-1-15
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: a. True
16. When we say that organizations are social inventions, we mean that their existence depends on the presence of specific
individuals.
a True
b False
Difficulty: 2
QuestionID: 01-1-16
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: b. False
4
Edition) – Johns & Saks
Chapter 01: Organizational Behaviour and Management
Objective 1.1
1. The most important goal of virtually all organizations is
A) profit.
B) survival.
C) employee development.
D) cost reduction.
E) increased productivity.
Difficulty: 2
QuestionID: 01-1-01
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: B) survival.
2. Organizational survival is often dependent on how well the organization can adapt. Which of the following behaviours on
the part of individuals is necessary for the organization to survive?
A) Being motivated to join and remain with the organization
B) Performing work in terms of productivity, quality, and service
C) Being flexible
D) Being innovative
E) All of these behaviours
Difficulty: 1
QuestionID: 01-1-02
Skill: Applied
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: E) All of these behaviours
3. Which of the following statements best defines an "organization"?
A) A social convention for accomplishing individual goals through group effort
B) A group which accomplishes common goals through social interactions and individual effort
C) A social invention for accomplishing common goals through group effort
D) A collection of formally organized social entities
E) A combination of people and physical capital designed to accomplish a common goal
Difficulty: 3
QuestionID: 01-1-03
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: C) A social invention for accomplishing common goals through group effort
1
,4. When we say that organizations are social inventions, we mean that
A) organizations don't exist without members.
B) physical assets and implements of technology are irrelevant to organizations.
C) they don't really exist.
D) the existence of organizations is what differentiates humans from animals.
E) they must have both people and things to be considered organizations.
Difficulty: 2
QuestionID: 01-1-04
Skill: Applied
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: A) organizations don't exist without members.
5. A social invention for accomplishing goals through group effort is a(n)
A) managerial task.
B) contingency.
C) organization.
D) operative goal.
E) manager.
Difficulty: 1
QuestionID: 01-1-05
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: C) organization.
6. Which of the following is NOT usually a requirement for organizational survival?
A) The continuing membership of particular, specific individuals in the organization
B) The ability to induce persons to join and remain in the organization
C) Innovative activities which go beyond members' usual assignments
D) The reliable performance of usual assignments
E) Flexible and innovative behaviour
Difficulty: 2
QuestionID: 01-1-06
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: A) The continuing membership of particular, specific individuals in the organization
7. What do 87 percent of executives believe is a strategic priority for their organization?
A) Employee engagement
B) Psychological capital
C) Human capital
D) Corporate social responsibility
E) Innovation
Difficulty: 3
QuestionID: 01-1-07
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: E) Innovation
2
,8. Organizational behaviour is concerned with groups because
A) informal groups can influence organizational effectiveness.
B) much work is performed by formal work groups.
C) groups can influence new organizational members.
D) organizations depend on interaction and coordination among people to accomplish their goals.
E) all of the above.
Difficulty: 1
QuestionID: 01-1-08
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: E) all of the above.
9. What is Canada’s ranking among 20 countries on innovation?
A) 5
B) 10
C) 15
D) 20
E) 25
Difficulty: 2
QuestionID: 01-1-09
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: C) 15
10. Which of the following best describes the innovation paradox in Canada?
A) Canada is good at innovation but not as good when it comes to performance.
B) Canada is good at building innovation capacity but not as good when it comes to innovation activity.
C) Canada is good at innovation activity but not as good when it comes to building innovation capacity.
D) Canada is good at building innovation products but not as good when it comes to innovation services.
E) Canada is good at building innovation products and services but it ranks poorly on innovation compared to other countries.
Difficulty: 2
QuestionID: 01-1-10
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: B) Canada is good at building innovation capacity but not as good when it comes to innovation activity.
11. The text defines organizations as "socially unstructured units of authority."
a True
b False
Difficulty: 1
QuestionID: 01-1-11
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: b. False
3
, 12. A family could be an example of an organization, as the term "organization" is defined in the text.
a True
b False
Difficulty: 2
QuestionID: 01-1-12
Skill: Applied
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: a. True
13. The text argues for a very physical, rather than a social, definition of organizations.
a True
b False
Difficulty: 1
QuestionID: 01-1-13
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: b. False
14. When the text says that organizations are "social inventions," it means that they are essentially defined by people, not
things.
a True
b False
Difficulty: 1
QuestionID: 01-1-14
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: a. True
15. According to the text, all viable organizations have goals.
a True
b False
Difficulty: 1
QuestionID: 01-1-15
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: a. True
16. When we say that organizations are social inventions, we mean that their existence depends on the presence of specific
individuals.
a True
b False
Difficulty: 2
QuestionID: 01-1-16
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.
Answer: b. False
4
