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Advocacy correct answers Representing others individually or in groups in order to protect them
or advance their cause
Assessment correct answers The process of examining a problem to determine its cause, severity,
and course which is necessary to design an effective intervention plan. (All levels of practice)
Attachment disorder correct answers Inability to form emotional bonds with caretakers often due
to negative early childhood experiences
Behavioral Model correct answers Based on learning theory which focuses on process of shaping
and changing behavior through use of rewards and reinforcement
Behavioral theory correct answers Human behavior and development are seen as responses to
stimuli and consequences, both negative and positive
Beneficence correct answers Desire to act for the benefit and welfare of others
Broker correct answers Role of social worker: clients are linked with organization in order to
receive services
Bio-psycho-social theory correct answers Holistic theory of human development that attempts to
explain how bio/psycho/social development are interactive in terms of influencing development
Case management correct answers Role of social worker: securing, implementing, and
monitoring services needed by client. Oversee/Coordinate clients services to keep with clients
goals and needs.
Change agent correct answers Social worker working toward change at micro/mezzo/macro level
Child welfare correct answers Monitoring and promoting rights and welfare of children and
youth
Civil rights correct answers Rights of citizens given by a government that protect them from
abuse by individuals, organizations, policies or governments
Classism correct answers Stereotyping based on socioeconomic status
Client system correct answers The client and clients social environment which impact client and
which are the target of social work intervention
, Cognitive Behavioral Model correct answers Theory/Model based on behaviorism and social
learning theory that helps clients recognize the impact of self-defeating or erroneous cognitive
beliefs or perceptions on their behavior
Crisis Intervention Model correct answers The practice theory/model that focuses on helping
clients deal with overwhelming crisis situations by drawing upon their strengths and resources to
get them through the crisis and return to a normal level of functioning
Defense Mechanism correct answers denial, rationalization, projection, minimization,
intellectualization
Desensitization correct answers Exposing an individual to stimuli or experiences that cause
anxiety, with the idea that exposure will lessen anxiety and fear
Developmental Theory correct answers Mircro, Mezzo, Macro level of practice that suggests that
individuals, families, groups, communities, societies proceed through somewhat predictable
stages in their ongoing development
Ecosystems/Ecological Perspective correct answers Professional view of clients/client systems in
which the interaction between the client and social environment is examined
External Locus of Control correct answers Belief that one's situation is controlled by external
forces and that one's personal ability or power to change a condition is limited or non-existent
Family Systems Theory correct answers Developmental Theory that focuses on the mutual
interactions between parts of the family and which forms the basis for family systems
interventions
Gender Role correct answers Societal expectations for behavior and social roles based on gender
Harm Reduction Model correct answers Practice Theory/Model in social work and public health
whose goal is to decrease harm and consequences of a behavior pattern instead of to cure or
eradicate the problem
Hawthorne Effect correct answers The tendency of people to behave differently when they know
they are being observed
Institutional Racism correct answers Discrimination and unequal treatment in institutions and
organizations through policies, practices, and exclusion.
Activities of Daily Living (ADL) vs Instrumental Activities of Daily Living (iADL) correct
answers Basic Activities of Self Care vs Higher Functioning Tasks of Self Care
Internal Locus of Control correct answers An individual's belief that his/her life is not within
his/her control, but rather than external factors and systems control outcomes