Management traits
Manages change
Makes decisions
Clinical expertise
Networks with team members
Communication skills
Requires aptitude to teach
Requires understanding of how work gets done inside the
organization
Requires self discipline
Requires commitment to completing the task
Serves as coach/mentor
Evaluates others
Motivate others
What is the Role of Emotional Intelligence (EI)?
EI is the ability of an individual to perceive and manage of the
emotions of self and others including:
Self Awareness
Self Regulation
Motivation
Empathy
Social Skills
Leadership vs. Management
,Many professional nurses are in a position to be both a manager
and a leader.
Some thoughts on the differences>>>
Leaders look forward and imagine possibilities that the future
can bring in order to set direction.
Managers monitor and adjust today's work, regularly looking
backward to ensure that current goals and objectives are being
met.
Today's Healthcare Challenges
Intense focus on quality/safety
Increased demands and personnel shortages
Unprecedented financial pressures
Exploding technology
Shift from volume to value
Telehealth/Social media
Increased ethical issues
Increased involvement of the patient
Increased focus on employee engagement
Mergers and acquisitions
Generational issues
Decentralization of care
ACA Issues/changes
Micro hospitals
Laws/policies
Social issues impacting HC
Increased complexity of care
,Antibiotic resistance
Growing mental health needs
Silo mentality
need to think beyond our own role, consider system, teamwork
is needed for successful outcomes
Task orientation
checklists get work done but also limit our scope
Crisis Orientation
stressors and challenges in HC lead to a reactive way of
addressing problems rather than proactive; very complex
environment
Busy mentality
everyone is too busy; too many demands on time; need for
reflective practice to improve
Loss of Focus
why are we nurses?; we do we do the work we do?
Why we need YOU to be a Leader!!!!
Despite lots of attention, focus, policies, TALKING, planning,
money - today's health care system is in TROUBLE.
According to Dr. David Nash - Dean of College of Population
Health at TJU
U.S. per capita spending on healthcare = $9500/year
U.S. is ranked 17th in the world for quality of life and overall
well-being
, Transactional Leaders
Focus on immediate problems
Maintain the status quo
Use rewards to motivate followers
Transformational Leaders
Empowers followers to assume responsibility for a shared vision
Personal development is a secondary outcome
Authoritative Leadership
Leadership that involves a single leader who dominates and
dictates processes to group members.
democratic leader
a leader who shares control and makes decisions in consultation
with others
laissez-faire leadership
A leadership style that leaves much of the business decision-
making to the workforce - a 'hands off' approach and the reverse
of the autocratic style
Leadership Theories
Contingency Theory
Time- Motion Theory
Human Interaction Theory
Motivational Theory
Hygiene Factors
Complexity Theory
Chaos Theory