19/20
19/20 that's 95% RETAKE
19 questions were answered correctly.
1 question was answered incorrectly.
1
How can an organization successfully integrate diversity with the
organization’s goals and objectives?
Start a diversity success initiative
training series.
Use a strategic human resources
management approach.
Implement a goal-oriented
strategic diversity program.
Perform an audit of the company’s
diversity and recommend
changes.
RATIONALE
Strategic human resources management (SHRM) is a system of
activities arranged to engage employees in a manner that
assists the organization in achieving a sustainable competitive
advantage.
CONCEPT
Diversity and Its Impact on Companies
, UNIT
Report 2 — with
an issue MILESTONE
this question 2
19/20
2
You have been assigned to a long and complex international
assignment in France with high-value contracts at stake. Your
boss has given you a generous budget for cultural training to
increase the odds of success.
What type of training should you choose?
Enhanced cross-cultural training
High-rigor cross-cultural training
Psychological cross-cultural
training
Low-rigor cross-cultural training
RATIONALE
High-rigor training includes classroom language training, case
studies, and sensitivity training. High-rigor training also includes
more experiential approaches such as role playing, simulations,
and field experiences. Some MNCs (multinational corporations)
also offer on-the-job training, during which employees are
coached and trained while working at their jobs. This method
allows the trainee not only to see the new culture but also to
learn how that culture interacts with the work environment.
CONCEPT
Cross-Cultural Assignments
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, 3
UNIT 2 — MILESTONE 2
What diversity perspective focuses on the benefits that a diverse
workforce can bring to a business that wishes to operate within a 19/20
diverse set of markets or with culturally diverse clients?
Market diversity cultural
perspective
Holistic life experiences
perspective
Work group and outcomes
perspective
Access-and-legitimacy
perspective
RATIONALE
The access-and-legitimacy perspective focuses on the benefits
that a diverse workforce can bring to a business that wishes to
operate within a diverse set of markets or with culturally diverse
clients.
CONCEPT
Benefits and Challenges of Workplace Diversity
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4
What is the type of change called when leaders assume that
employees will change if they can be inspired to aim for greater
degrees of excellence in their work?