Situational Ethics Q Approach - Answers 1) what is the issue, do i have all the facts?
2) legal or regulatory issues?
3) codes of conduct?
4) stakeholders involved and how they are impacted?
5) ethical principles or threats?
6) recommended course of action?
7) sustainability / corporate governance / corporate social responsibility issues?
Sustainability - Answers Meeting the needs of the present without compromising the ability of future
generations to meet their own needs
Social (ESG) - Answers Labour standards
Diversity and inclusion
Health and safety
Human rights etc
Environmental (ESG) - Answers Waste
Air quality
Resource use
Governance (ESG) - Answers Board accountability
Shareholder engagement
Anti-bribery and corruption
Impact of ethics on strategy - Answers Revenue streams
Pressure groups
Fairness of labour contracts
Privacy of customers and employees
Trade terms with suppliers
Prices to customers
Cross cultural business
Sustainability factors - Answers Social
Economic
Environmental
Social (SEE) - Answers The way an organisation considers workers rights in supply and customer
chains
Economic (SEE) - Answers Organisational survival and onward benefits of job provision, local
economic development, compliance and investment
Environmental (SEE) - Answers Impact that the organisation has on the environment in terms of
pollution, waste, onward impact of products etc
Corporate Social Responsibility (CSR) - Answers Strategic actions, activities and obligations of business
in achieving sustainability
Proactive Strategy - Answers Full responsibility for corporate actions and situations are managed
before coming to attention
Reactive Strategy - Answers Action is prompted by a pressure group, otherwise no action is taken
Defence Strategy - Answers Obligations arising from problems are minimised, avoided, or passed on
to others
Accommodating Strategy - Answers Responsibility for some corporate matters is taken - done more
when encouraged to do so or to avoid government intervention
Ethical issues in manufacturing - Answers Pollution, carbon emissions etc
Defective, addictive and dangerous products
Living wages, child labour, working conditions
New technologies
End of life products
New Information Systems - Benefits - Answers Increased revenue - data mining
Cost reduction - automation of processes
Enhanced service - fast solving
Improved decision making - forecasting, market analysis etc
Risks with IT and IS - Answers Inadequacy - not used effectively and loses it's competitive advantage
Breakdown - threat of not being able to operate if broken down
, Excess expense
Cyber Risks on IT systems - Answers Human threats - hackers
Fraud
Deliberate sabotage
Viruses and other corruption
Denial of Service attack
General Risks on IT systems - Answers Natural threats - fire, flood
Integrity - loss of data, incorrect entry
Non-compliance - data protection
Accidents - human error
Security controls for IT systems - Answers Prevention
Detection
Deterrence
Recovery
Correction
Avoidance
Big Data 4 V's - Answers Volume, Velocity, Variety, Veracity (how truthful it is)
Criticisms of Big Data - Answers Latest buzzword - does it tell anything that the company didn't
already know
Correlation and causation - trends but no why
Data overload - not necessarily valuable
Sustainable competitive advantage - if everyone is doing it, no advantage
Representative data - only data captured is useful
Knowledge technologies - Answers Digital assets
Knowledge management systems - somewhere to allow everyone's knowledge to be collated
Financial technologies - Answers Distributed ledger - companies record its own transactions in a way
that can be verified
Blockchain - can't go back and change transactions
Cryptocurrency
Contribution per unit - Answers Selling price - variable cost per unit
Break even output - Answers Total fixed costs / contribution per unit
Margin of Safety - Answers (Planned sales - break even sales) / planned sales
Output to hit a higher target - Answers (Total fixed costs + target profit) / contribution per unit
Issues with Breakeven Analysis - Answers Assumes revenue and variable costs change proportionally
with volume
Some fixed costs are stepped fixed costs
Hard to identify which costs are attributable to products
Probability - Multiplication rules - Answers "AND"
Independent events - events that have no impact on each other
Dependent events - events impact each other
Probability - Addition rules - Answers "OR"
Mutually exclusive events - both events happening at the same time
Non-mutually exclusive events - chance of both events happening at the same time
Expected value - Answers Sum of (probability of the outcome occurring x outcome)
EV in decision making - Answers +ve EV = project should be accepted
-ve EV = project should be rejected
highest EV of PROFIT should be selected (lowest EV of COST)
EV limitations - Answers Probabilities may be unreliable or inaccurate
Long term averages
Attitude to risk is not considered
Time value of money is not considered
Limitations of decision trees - Answers Estimate values and so subjective and unreliable
Only consider financial outcomes being assessed
Standard deviation - Answers Amount of variability in a data set - how far on average each result lies
from the mean
Projects with higher STDEV will exhibit more variation in their cash flow