Interpersonal Relationships: Professional Communication Skills for Nurses (7th Edition) by Elizabeth C. Arnold & Kathleen Underman Boggs – Test Bank | Exam-Ready Questions with Complete Chapter Coverage

, TEST BANK FOR INTERPERSONAL RELATIONSHIPS (PROFESSIONAL COMMUNICATION SKILLS FOR NURSES) 7TH
EDITION BY ELIZABETH C. ARNOLD; KATHLEEN UNDERMAN BOGGS



Effective communication with clients, families, and professional colleagues starts here! With Interpersonal
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Relationships: Professional Communication Skills for Nurses, 7th Edition, you’ll see how good commun
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ication skills can lead to achieving treatment goals in health care. Clear guidelines show how you can en
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hance the nurse- WQ WQ




client relationship through proven communication strategies as well as principles drawn from nursing, ps
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ychology, and related theoretical frameworks. And you’ll see how to apply theory to real-
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life practice with case studies, interactive exercises, and evidence-based practice studies. A two-
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time winner of the AJN Book of the Year award, this book is updated to emphasize interdisciplinary com
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munication and QSEN competencies. From expert nursing educators Elizabeth Arnold and Kathleen Und
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erman Boggs, this comprehensive, market-
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leading text is unmatched for helping nurses develop effective communication skills!
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Table of contents WQ WQ




PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communicatio
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n Skills
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1. Theory-Based Perspectives and Contemporary Dynamics WQ WQ WQ WQ




2. Professional Guides for Nursing Communication WQ WQ WQ WQ




3. Clinical Judgment and Ethical Decision Making
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4. Clarity and Safety in Communication
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PART II: Essential Communication Skills
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5. Developing Therapeutic Communication Skills WQ WQ WQ




6. Variation in Communication Styles WQ WQ WQ




7. Intercultural Communication WQ




8. Therapeutic Communication in Groups WQ WQ WQ




PART III: Therapeutic Interpersonal Relationship Skills
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,9. Self-Concept in Professional Interpersonal Relationships
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10. Developing Therapeutic RelationshipsWQ WQ




11. Bridges and Barriers in Therapeutic Relationships
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12. Communicating with Families WQ WQ




13. Resolving Conflicts Between Nurse and Client
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PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of Dis
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ease Among Diverse Populations
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14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease
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15. Health Teaching and Coaching
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16. Empowerment-Oriented Communication Strategies to Reduce Stress WQ WQ WQ WQ WQ




PART V: Accommodating Clients with Special Communication Needs
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17. Communicating with Clients Experiencing Communication Deficits
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18. Communicating with Children WQ WQ




19. Communicating with Older Adults WQ WQ WQ




20. Communicating with Clients in Crisis WQ WQ WQ WQ




21. Communicating with Clients and Families at End of Life
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PART VI: Collaborative and Professional Communication
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22. Role Relationships and Interpersonal Communication
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23. Communicating with Other Health Professionals WQ WQ WQ WQ




24. Communicating for Continuity of Care WQ WQ WQ WQ




25. Documentation in an Electronic Era WQ WQ WQ WQ




26. Communication at the Point of Care: Application of e-Health Technologies
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, Chapter 1: Theory Based Perspectives and Contemporary Dynamics
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Arnold: Interpersonal Relationships, 7th Edition
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MULTIPLE CHOICE WQ




1. When describing nursing to a group of nursing students, the nursing instructor lists all of the
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following characteristics of nursing except
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a. historically nursing is as old as mankind. WQ WQ WQ WQ WQ WQ




b. nursing was originally practiced informally by religious orders dedicated to care of
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the sick. Q WQ




c. nursing was later practiced in the home by female caregivers with no formal
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education.WQ




d. nursing has always been identifiable as a distinct occupation.
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ANS: A W Q




Historically, nursing is as old as mankind. Originally practiced informally by religious orders d
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edicated to care of the sick and later in the home by female caregivers with no formal educatio
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n, nursing was not identifiable as a distinct occupation until the 1854 Crimean war. There, Flor
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ence Nightingale’s Notes on Nursing introduced the world to the functional roles of professional
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nursing and the need for formal education.
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DIF: Cognitive Level: Comprehension WQ WQ




REF: p. 1 TOP: Step of the Nursing Process: WQ WQ WQ W Q WQ WQ WQ WQ WQ




All phasesWQ




MSC: Client Needs: Psychosocial Integrity
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2. The nursing profession’s first nurse researcher, who served as an early advocate for high-
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quality care and used statistical data to document the need for handwashing in preventing infecti
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on, was WQ




a. Abraham Maslow. WQ




b. Martha Rogers. WQ




c. Hildegard Peplau. WQ




d. Florence Nightingale. WQ




ANS: D W Q




An early advocate for high-
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quality care, Florence Nightingale’s use of statistical data to document the need for handwashin
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g in preventing infection marks her as the profession’s first nurse researcher.
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DIF: Cognitive Level: Knowledge WQ WQ




REF: p. 1 TOP: Step of the Nursing Process: WQ WQ WQ W Q WQ WQ WQ WQ WQ




All phasesWQ




MSC: Client Needs: Management of Care
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3. Today, professional nursing education begins at the
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a. undergraduate level. WQ