CVS Pharmacy Tech Study Guide Exam 2026 -2027\LATEST
VERSION WITH COMPLETE QUESTIONS AND CORRECT
ANSWERS \ACTUAL STUDY GUIDE EXAM \LATEST UPDATE
A customer calls the pharmacy indication the medication they received
does not look like the medication they received last month, you should
do which of the
following?
- Tell the customer we probably gave them a different manufacturer this
time
- Write down the necessary information, ask the customer to hold, and
have the pharmacist speak to the customer regarding the situation
- Tell the customer its best to discard the medication
- Write down the necessary information, ask the customer to hold, get
the stock bottle that contains the medication the customer should have
received and
explain to the customer what the medication should look like. You
don't really need to involve the pharmacist
Write down the necessary information, ask the customer to hold, and have
the pharmacist speak to the customer regarding the situation
,During the final verification the pharmacist is verifying which of the
following
-The drug
- For drug interactions
- The drug strength
- The prescribers name
all of the above
To complete the accuracy scan you must verify it with
- Your credentials
- Your initials along with the pharmacist's
- The Pick-Up staff member initials
- The pharmacist's credentials
Your credentials
Which of the following is FALSE regarding the refrigerators and freezers in
the pharmacy?
- Refrigerators and freezers are maintained within the proper
range with recommended medication storage requirements
- Pharmacies must regularly check the temperature within the
freezer and refrigerator
- Medications must be organized to allow for proper air flow
- Personal items and food may be stored in the same refrigerator as drugs
Personal items and food may be stored in the same refrigerator as drugs
,1. When a customer requests that you fill a prescription which had
been placed On-Hold, you must ensure the prescription has not
"expired" prior to filling it (true/ false)
true
1. Pick the medical term for the following condition: high blood pressure
- Hypertension
- Hyperlipidemia
- Hyperglycemia
- Hypotension
Hypertension
Explanation:
Hyper=high, hypo=low
Hypertension= high blood pressure
Hyperlipidemia= high cholesterol
Hyperglycemia= high blood sugar
Hypotension= low blood pressure
, What do you do when your next-door neighbor comes in with a
prescription for medication that is used for a sensitive medical problem?
-Look down the entire time and don't make eye contact
- Run out of the pharmacy and hide until they are gone
- Whisper to the pharmacist to get the person out quickly
- Nothing different- all patients are treated with the same level of
respect and confidentiality
Nothing different- all patients are treated with the same level of respect
and confidentiality
The following items are check in piece by piece against the invoice/
cardinal
- Controlled substances
- Store supplies
- Non-restricted OTC items
- All of the above
Controlled substances
VERSION WITH COMPLETE QUESTIONS AND CORRECT
ANSWERS \ACTUAL STUDY GUIDE EXAM \LATEST UPDATE
A customer calls the pharmacy indication the medication they received
does not look like the medication they received last month, you should
do which of the
following?
- Tell the customer we probably gave them a different manufacturer this
time
- Write down the necessary information, ask the customer to hold, and
have the pharmacist speak to the customer regarding the situation
- Tell the customer its best to discard the medication
- Write down the necessary information, ask the customer to hold, get
the stock bottle that contains the medication the customer should have
received and
explain to the customer what the medication should look like. You
don't really need to involve the pharmacist
Write down the necessary information, ask the customer to hold, and have
the pharmacist speak to the customer regarding the situation
,During the final verification the pharmacist is verifying which of the
following
-The drug
- For drug interactions
- The drug strength
- The prescribers name
all of the above
To complete the accuracy scan you must verify it with
- Your credentials
- Your initials along with the pharmacist's
- The Pick-Up staff member initials
- The pharmacist's credentials
Your credentials
Which of the following is FALSE regarding the refrigerators and freezers in
the pharmacy?
- Refrigerators and freezers are maintained within the proper
range with recommended medication storage requirements
- Pharmacies must regularly check the temperature within the
freezer and refrigerator
- Medications must be organized to allow for proper air flow
- Personal items and food may be stored in the same refrigerator as drugs
Personal items and food may be stored in the same refrigerator as drugs
,1. When a customer requests that you fill a prescription which had
been placed On-Hold, you must ensure the prescription has not
"expired" prior to filling it (true/ false)
true
1. Pick the medical term for the following condition: high blood pressure
- Hypertension
- Hyperlipidemia
- Hyperglycemia
- Hypotension
Hypertension
Explanation:
Hyper=high, hypo=low
Hypertension= high blood pressure
Hyperlipidemia= high cholesterol
Hyperglycemia= high blood sugar
Hypotension= low blood pressure
, What do you do when your next-door neighbor comes in with a
prescription for medication that is used for a sensitive medical problem?
-Look down the entire time and don't make eye contact
- Run out of the pharmacy and hide until they are gone
- Whisper to the pharmacist to get the person out quickly
- Nothing different- all patients are treated with the same level of
respect and confidentiality
Nothing different- all patients are treated with the same level of respect
and confidentiality
The following items are check in piece by piece against the invoice/
cardinal
- Controlled substances
- Store supplies
- Non-restricted OTC items
- All of the above
Controlled substances
