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CMN 212 EXAM 2 QUIZ AND FAQ'S
2026 LATEST QUESTIONS AND
ANSWERS| ACE YOUR GRADES.
According to readings, which of the following approaches views
conflict as a possible means for growth and development in the
organization?
Select one:
a. Classical
b. Human relations
c. Human resources
d. Systems
e. Cultural
f. Critical - correct answer -C. Human Resources
According to the readings, what are the three key components of
Putnam and Poole's definition of conflict?
Select one:
a. Incompatible goals, escalation, negotiation
b. Incompatible goals, independence, interaction
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c. Interaction, congruent goals, transaction
d. Incompatible goals, interdependence, interaction
e. Latent, perceived, and manifest - correct answer -D.
Incompatible goals, interdependence, interaction
According to the lesson, which of the following is not a criterion for
selecting conflict styles?
Select one:
a. Importance to self
b. Importance to other
c. Importance of maintaining positive relationship with the other
d. Time pressure
e. Degree of trust in third party - correct answer -E. Degree of
trust in third party
According to the lesson, which of the following is not a variation of
the conflict management style of competition?
Select one:
a. Winner take all
b. Contending
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c. Protecting
d. Passive aggressive - correct answer -C. Protecting
According to the readings, conflict is enacted through
communication in which phase in the conflict process?
Select one:
a. Latent conflict
b. Perceived conflict
c. Felt conflict
d. Manifest conflict - correct answer -D. Manifest conflict
According to the lesson, which of the following is not a
characteristic of a differentiation phase that is properly done?
Select one:
a. Parties are aware of differences
b. Parties stick to their guns and do not waffle or give in
c. Issues are clarified and defined
d. Both parties recognize the need to work together
CMN 212 EXAM 2 QUIZ AND FAQ'S
2026 LATEST QUESTIONS AND
ANSWERS| ACE YOUR GRADES.
According to readings, which of the following approaches views
conflict as a possible means for growth and development in the
organization?
Select one:
a. Classical
b. Human relations
c. Human resources
d. Systems
e. Cultural
f. Critical - correct answer -C. Human Resources
According to the readings, what are the three key components of
Putnam and Poole's definition of conflict?
Select one:
a. Incompatible goals, escalation, negotiation
b. Incompatible goals, independence, interaction
, Page | 2
c. Interaction, congruent goals, transaction
d. Incompatible goals, interdependence, interaction
e. Latent, perceived, and manifest - correct answer -D.
Incompatible goals, interdependence, interaction
According to the lesson, which of the following is not a criterion for
selecting conflict styles?
Select one:
a. Importance to self
b. Importance to other
c. Importance of maintaining positive relationship with the other
d. Time pressure
e. Degree of trust in third party - correct answer -E. Degree of
trust in third party
According to the lesson, which of the following is not a variation of
the conflict management style of competition?
Select one:
a. Winner take all
b. Contending
, Page | 3
c. Protecting
d. Passive aggressive - correct answer -C. Protecting
According to the readings, conflict is enacted through
communication in which phase in the conflict process?
Select one:
a. Latent conflict
b. Perceived conflict
c. Felt conflict
d. Manifest conflict - correct answer -D. Manifest conflict
According to the lesson, which of the following is not a
characteristic of a differentiation phase that is properly done?
Select one:
a. Parties are aware of differences
b. Parties stick to their guns and do not waffle or give in
c. Issues are clarified and defined
d. Both parties recognize the need to work together
