EWC GSA Study || Answered Correctly 100%.
Summarize the EWC mission statement. correct answers EWC strives to make others feel
confident in themselves and in our expertise
How many years has EWC been around? correct answers Since 2007
What makes EWC's waxing experience different? correct answers Every wax specialist goes
through the same, intensive training. Each waxer wears gloves that they replace between waxes,
they NEVER double dip wax, and all tools are soaked in disinfectant. The large stir stick is
replaced and each suite is sanitized between each guest.
What makes EWC's wax different? correct answers Our Exclusive Comfort Wax is a hard,
paperless wax that sticks to the hairs and not the skin for the most comfortable experience
possible.
What are the steps in the 4-step process? correct answers Cleanse, Protect, Wax, Rejuvenate
Explain the cleanse step in the 4-step process correct answers The wax specialist removes any
makeup or oils around the area being waxed
Explain the protect step in the 4-step process correct answers The wax specialist uses a pre-wax
oil to protect the skin before the wax
Explain the wax step in the 4-step process correct answers The wax specialist uses a wax stick to
apply our Exclusive Comfort Wax to the area. Once the wax hardens, the wax is removed to
reveal a smooth, hairless surface!
Explain the rejuvenate step in the 4-step process correct answers To calm the skin, the wax
specialist applies the Ingrown Serum or the Renew Serum to the freshly waxed area
Explain the referral program. correct answers For every new guest you refer, you get 200 Strut
Points added to your EWC Rewards Account.
What services can first-time female guests have done for free? correct answers Bikini line,
underarm, or eyebrows. Guests can also upgrade to 50% off full bikini or Brazilian.
What is the focus of our TREAT line of products? correct answers To prevent ingrown hairs
What is the focus of our GROOM line of products? correct answers To define eyebrows
What is the focus of our GLOW line of products? correct answers To brighten/tan skin
What is the focus of our SLOW line of products? correct answers To minimize hair regrowth
, How do you redeem Strut points? correct answers For every $1 spent, you earn 1 Strut point. For
every 200 points, you get a $10 reward. Rewards can only be redeemed in $10 increments.
Explain the student/military wax pass correct answers This pass is a constant 25% savings at a
buy 3 get 1 free deal. Student or Military ID must be presented to receive this offer. Payment
plans are not offered for this pass.
When does it pay to purchase the unlimited wax pass? correct answers When you get waxed
every three weeks or less
What services are offered in unlimited wax passes? correct answers Full face (not offered in
prepaid), eyebrows, underarms, bikini line, bikini full, and Brazilian
List the products offered in the TREAT line correct answers Ingrown Hair Serum, Ingrown Hair
Wipes, Post-Wax Calming Wipes, Face & Body Exfoliating Gel
List the products offered in the SLOW line correct answers Body Wash (Aloe, Shea, Coconut,
Fragrance Free), Body Polish (Aloe, Shea, Coconut, Fragrance Free), Body Lotion (Aloe and
Fragrance Free), Aloe Daily Sunscreen, Coconut Body Oil, Shea Body Butter, Aloe Deodorant.
List the products offered in the GLOW line correct answers Gradual Tan Body Lotion (Fair-Med
and Med-Tan)
List the products offered in the GROOM line correct answers Brow Building Serum, Brow Gel,
Brow Powder Duo, Brow Liner and Shaper
What are the four types of objections? correct answers Sense of need, sense of urgency, sense of
trust, and sense of value/money
What can't rewards be used on? correct answers Tax, gratuity, fees, automated package
payments, and gift cards
What can rewards be used on? correct answers Services, products, and passes
When do passes expire? correct answers Unlimited passes expire after a year, but others don't
expire
When do Strut points expire? correct answers After a year
Are points earned on wax pass installment plans? correct answers Yes
Is there a birthday discount? correct answers Yes, $10 off
Can you use your rewards online? correct answers No, they only can be earned and redeemed in-
center.
Summarize the EWC mission statement. correct answers EWC strives to make others feel
confident in themselves and in our expertise
How many years has EWC been around? correct answers Since 2007
What makes EWC's waxing experience different? correct answers Every wax specialist goes
through the same, intensive training. Each waxer wears gloves that they replace between waxes,
they NEVER double dip wax, and all tools are soaked in disinfectant. The large stir stick is
replaced and each suite is sanitized between each guest.
What makes EWC's wax different? correct answers Our Exclusive Comfort Wax is a hard,
paperless wax that sticks to the hairs and not the skin for the most comfortable experience
possible.
What are the steps in the 4-step process? correct answers Cleanse, Protect, Wax, Rejuvenate
Explain the cleanse step in the 4-step process correct answers The wax specialist removes any
makeup or oils around the area being waxed
Explain the protect step in the 4-step process correct answers The wax specialist uses a pre-wax
oil to protect the skin before the wax
Explain the wax step in the 4-step process correct answers The wax specialist uses a wax stick to
apply our Exclusive Comfort Wax to the area. Once the wax hardens, the wax is removed to
reveal a smooth, hairless surface!
Explain the rejuvenate step in the 4-step process correct answers To calm the skin, the wax
specialist applies the Ingrown Serum or the Renew Serum to the freshly waxed area
Explain the referral program. correct answers For every new guest you refer, you get 200 Strut
Points added to your EWC Rewards Account.
What services can first-time female guests have done for free? correct answers Bikini line,
underarm, or eyebrows. Guests can also upgrade to 50% off full bikini or Brazilian.
What is the focus of our TREAT line of products? correct answers To prevent ingrown hairs
What is the focus of our GROOM line of products? correct answers To define eyebrows
What is the focus of our GLOW line of products? correct answers To brighten/tan skin
What is the focus of our SLOW line of products? correct answers To minimize hair regrowth
, How do you redeem Strut points? correct answers For every $1 spent, you earn 1 Strut point. For
every 200 points, you get a $10 reward. Rewards can only be redeemed in $10 increments.
Explain the student/military wax pass correct answers This pass is a constant 25% savings at a
buy 3 get 1 free deal. Student or Military ID must be presented to receive this offer. Payment
plans are not offered for this pass.
When does it pay to purchase the unlimited wax pass? correct answers When you get waxed
every three weeks or less
What services are offered in unlimited wax passes? correct answers Full face (not offered in
prepaid), eyebrows, underarms, bikini line, bikini full, and Brazilian
List the products offered in the TREAT line correct answers Ingrown Hair Serum, Ingrown Hair
Wipes, Post-Wax Calming Wipes, Face & Body Exfoliating Gel
List the products offered in the SLOW line correct answers Body Wash (Aloe, Shea, Coconut,
Fragrance Free), Body Polish (Aloe, Shea, Coconut, Fragrance Free), Body Lotion (Aloe and
Fragrance Free), Aloe Daily Sunscreen, Coconut Body Oil, Shea Body Butter, Aloe Deodorant.
List the products offered in the GLOW line correct answers Gradual Tan Body Lotion (Fair-Med
and Med-Tan)
List the products offered in the GROOM line correct answers Brow Building Serum, Brow Gel,
Brow Powder Duo, Brow Liner and Shaper
What are the four types of objections? correct answers Sense of need, sense of urgency, sense of
trust, and sense of value/money
What can't rewards be used on? correct answers Tax, gratuity, fees, automated package
payments, and gift cards
What can rewards be used on? correct answers Services, products, and passes
When do passes expire? correct answers Unlimited passes expire after a year, but others don't
expire
When do Strut points expire? correct answers After a year
Are points earned on wax pass installment plans? correct answers Yes
Is there a birthday discount? correct answers Yes, $10 off
Can you use your rewards online? correct answers No, they only can be earned and redeemed in-
center.
