HCA 480 EXAM 2026 LATEST
QUESTIONS AND ANSWERS| ACE
YOUR GRADES.
Good office citizenship has the following attributes - correct
answer -ALL:
-Refill the paper in the copier & clear copier settings after use
-Do not eat other people's food
-All answers are examples of good citizenship
-Puts things back where they belong when borrowed
T/F: It is acceptable to stand in front of someone's cubicle and
carry on a conversation - correct answer -False
When answering a business phone, always answer with - correct
answer -your name, unless otherwise directed by your manager
T/F: When you introduce yourself it is important to look the other
person in the eye - correct answer -True