A trend in avoiding tourism pollution is called what? Correct
Answers Ecotoursim
American Hotel and Lodging Association Correct Answers
Every state has an association and large cities might have a
subgroup. 70 lodging associations in the US and 33 foreign
counties.
An essential difference between the hospitality business and
other businesses is that we are selling.. Correct Answers
Intangible and perishable product
First Hotel in America? Correct Answers City Hotel in New
York City (1749)
How did Inns come about during the Roman Empire? Correct
Answers They built rest stops that soon became Inns.
How did they encourage trade and travel in the time of the
Roman Empire? Correct Answers They built roads to move
people and products.
Name 10 trends in the hospitality industry. Correct Answers 1.
Sustainability, 2.Globalization, 3. Safety and Security,
4.Diversity, 5. Service, 6. Technology, 7. Legal Issues,
8.Changing Demographics, 9. Price and Value, 10. Sanitation
Name the 5 key areas of the hospitality and tourism industry.
Correct Answers 1. Travel, 2. Lodging, 3. Assembly and Event
, Management, 4. Restaurants and Managed Services, 5.
Recreation
Name the three main divisions within the hotel? Correct
Answers 1. Room Division, 2. Engineering/Maintenance
Division, 3. Security Division
Overnight Accommodations: What is the American Plan (AP)
and it's issues? Correct Answers All meals included (resort
like). Issue: Breakage- missing meals and feeling shorted
Overnight Accommodations: What is the European Plan (EP)?
Correct Answers No meals included
The first Tavern in America? Correct Answers Coles Ordinary
in Boston, MA (1634)
What are some reasons America became a world leader in this
industry? Correct Answers Anyone was entitled to comfort and
luxury (anyone who could pay could stay), Inns were built to be
Inns and were not meant as residences as well, Inn Keeping
wasn't a true profession yet so many did it.
What are the characteristics of the Franchise Agreement? (8)
Correct Answers 1. Use of trademark, 2. Location of the
franchise, 3. Term of the franchise, 4. Franchisee's fees and
other payments, 5. Obligations and duties of the franchisor, 6.
Obligations and duties of the franchisee, 7. Restrictions on good
and services offered, 8. Renewal, termination, transfer of
agreement.