Information Systems Today, 10th Edition Joseph S Valacich Christoph Schneider Matthew
Hashim
Chapter 1-10
Chapter 1: Managing in the Digital World
1) Knowledge workers are professionals who ________.
A) use knowledge to perform their jobs, but do not create knowledge
B) create, modify, and/or synthesize knowledge as a fundamental part of their jobs
C) lack the ability to solve non-routine problems at work
D) modify knowledge created by others, but do not create knowledge themselves
E) work in a monotonous workplace and lack innovation
Answer: B
Page Ref: 6
AACSB: Use of IT
Difficulty: Easy
Objective: LO 1-1
Classification: Conceptual
2) Which of the following predictions made by Peter Drucker is true?
A) Knowledge workers have lesser bargaining power than workers in other industries.
B) Knowledge workers lack valuable real-world skills.
C) Knowledge workers lack reliance on formal education.
D) Knowledge workers are continually learning how to do their jobs better.
E) Knowledge workers are paid less in comparison with their prior industrial counterparts.
Answer: D
Page Ref: 6
AACSB: Use of IT
Difficulty: Moderate
Objective: LO 1-1
Classification: Conceptual
3) Who among the following coined the term "knowledge worker"?
A) Peter Drucker
B) Alvin Toffler
C) Johannes Gutenberg
D) Thomas L. Friedman
E) Mark Zuckerberg
Answer: A
Page Ref: 6
AACSB: Use of IT
Difficulty: Easy
Objective: LO 1-1
Classification: Conceptual
,4) Which of the following occurred when Alvin Toffler's "third wave" gained speed?
A) Society moved from a predominantly agrarian culture to the urbanized machine age.
B) Occupations changed to accommodate the mechanized society.
C) The ability to perform repetitive tasks became a quality to be instilled and valued.
D) Individuals shifted from handicrafting items for sale to working in factories.
E) Information became the currency of the realm.
Answer: E
Page Ref: 7
AACSB: Use of IT
Difficulty: Moderate
Objective: LO 1-1
Classification: Conceptual
Course LO: Compare and contrast different ways of connecting to the Internet
5) The various services offered by Google, such as Gmail (e-mail), Google Drive (word
processing), or
Google Calendar, all of which are accessed via a Web browser, freeing users from the task of
installing or updating traditional desktop applications or worrying about storing or backing up
data, are good examples of ________.
A) cloud computing
B) computer assembling
C) data mining
D) systems integration
E) internetworking
Answer: A
Page Ref: 11
AACSB: Use of IT
Difficulty: Easy
Objective: LO 1-1
Classification: Conceptual
6) Which of the following terms means "knowing how to use a computer"?
A) information security
B) cloud computing
C) computer literacy
D) computer compatibility
E) collaborative thinking
Answer: C
Page Ref: 12
AACSB: Use of IT
Difficulty: Easy
Objective: LO 1-1
Classification: Conceptual
,7) The ability to independently learn new technologies as they emerge and assess their impact on
your work and life is called ________.
A) computer networking
B) computer adaptation
C) computer fluency
D) computer compatibility
E) computer assembling
Answer: C
Page Ref: 13
AACSB: Use of IT
Difficulty: Easy
Objective: LO 1-1
Classification: Conceptual
8) Which of the following is an economic change brought about by globalization enabled by
information technology?
A) increase in the frequency of worldwide fads and phenomena
B) development of low-cost computing platforms
C) availability of low-cost communication systems
D) increase in the outsourcing of labor
E) decentralization of organizations
Answer: D
Page Ref: 14
AACSB: Dynamics of the Global Economy
Difficulty: Moderate
Objective: LO 1-2
Classification: Conceptual
Course LO: Discuss the role of information systems in supporting business processes
9) Which of the following is a technological change brought about by globalization enabled by
information technology?
A) increase in the frequency of international travel
B) increase in the levels of immigration
C) enforcement of global patent and copyright laws
D) decrease in the frequency of worldwide fads
E) decentralization of organizations
Answer: C
Page Ref: 14
AACSB: Dynamics of the Global Economy
Difficulty: Moderate
Objective: LO 1-2
Classification: Conceptual
Course LO: Discuss the role of information systems in supporting business processes
, 10) Which of the following is a cultural change brought about by globalization enabled by
information technology?
A) the enforcement of global patent and copyright laws
B) the availability of low-cost communication systems
C) the development of low-cost computing platforms
D) the frequency of worldwide fads and phenomena
E) decrease in the outsourcing of labor
Answer: D
Page Ref: 14
AACSB: Dynamics of the Global Economy
Difficulty: Moderate
Objective: LO 1-2
Classification: Conceptual
Course LO: Discuss the role of information systems in supporting business processes
11) Which of the following operating systems released by Microsoft has become the de facto
world standard in PC operating systems over time, enabling people from all over the world to use
a common computing platform?
A) Linux
B) Mac OS X
C) Windows
D) FreeMint
E) AmigaOS
Answer: C
Page Ref: 15
AACSB: Use of IT
Difficulty: Easy
Objective: LO 1-2
Classification: Conceptual
12) In 1994, a company called ________ released the first mainstream Web browser thereby
opening up the possibilities of the Internet for the general public.
A) Netscape
B) Microsoft
C) Oracle
D) Google
E) Mozilla
Answer: A
Page Ref: 15
AACSB: Use of IT
Difficulty: Easy
Objective: LO 1-2
Classification: Conceptual
13) Which of the following best explains the process of moving business processes or tasks to
another company?
A) offshoring
B) liquidating