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Chapter 21: Staffing and Nursing Care Delivery Models Cherry: Contemporary Nursing:
Issues, Trends, and Management, 9th Edition
MULTIPLE CHOICE
1. How do accrediting agencies such as The Joint Commission address staffing?
a. Imposing maximum staffing levels
b. Requiring a specific staff mix
c. Stipulating nurse-patient ratios
d. Confirming delivery of satisfactory care
ANS: D
Accrediting agencies do not address minimum staffing levels; however, they do look for
evidence that patients receive adequate care, and this can occur only with adequate staffing.
DIF:Comprehension
2. What is customer satisfaction primarily based upon?
a. Access to modern, up-to-date facilities
b. Availability of an extensive menu selection
c. Personal interactions with employees
d. Having to undergo fewer invasive procedures
ANS: C
Interactions between employees and patients/families affect clinical outcomes, functional
status, and even physiologic measures of health.
DIF:Knowledge
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3. Nurses on a unit provide personal hygiene, administer medications, educate the patient and
family about treatments, and provide emotional support. These nurses provide patient care
based on which nursing delivery system? a. Total patient care
b. Partnership nursing
c. Team nursing
d. Functional nursing
ANS: A
In total patient care nurses provide all aspects of patient care. This is not true of the other
options.
DIF:Comprehension
4. A hospital converts to a system of care delivery in which RNs, LPNs, and unlicensed assistive
personnel (UAP) are responsible for implementing a specific task, such as medication
administration or personal hygiene, for the entire nursing unit. What term is used to describe
this type of delivery system? a. Total patient care
b. Functional nursing
c. Team nursing
d. Primary nursing
ANS: B
In functional nursing members of the team are assigned specific tasks such as assessment or
medication administration. This is not true for the other options.
DIF:Comprehension
5. What title identifies a nurse who is responsible for following the patient from admission
through discharge or resolution of illness while working with a broad range of health care
providers?
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this document is illegal extra per year?
Chapter 21: Staffing and Nursing Care Delivery Models Cherry: Contemporary Nursing:
Issues, Trends, and Management, 9th Edition
MULTIPLE CHOICE
1. How do accrediting agencies such as The Joint Commission address staffing?
a. Imposing maximum staffing levels
b. Requiring a specific staff mix
c. Stipulating nurse-patient ratios
d. Confirming delivery of satisfactory care
ANS: D
Accrediting agencies do not address minimum staffing levels; however, they do look for
evidence that patients receive adequate care, and this can occur only with adequate staffing.
DIF:Comprehension
2. What is customer satisfaction primarily based upon?
a. Access to modern, up-to-date facilities
b. Availability of an extensive menu selection
c. Personal interactions with employees
d. Having to undergo fewer invasive procedures
ANS: C
Interactions between employees and patients/families affect clinical outcomes, functional
status, and even physiologic measures of health.
DIF:Knowledge
Downloaded by: puacaldwell | Want to earn $1.236 Distribution of
this document is illegal extra per year?
, Stuvia.com - The Marketplace to Buy and Sell your Study Material
3. Nurses on a unit provide personal hygiene, administer medications, educate the patient and
family about treatments, and provide emotional support. These nurses provide patient care
based on which nursing delivery system? a. Total patient care
b. Partnership nursing
c. Team nursing
d. Functional nursing
ANS: A
In total patient care nurses provide all aspects of patient care. This is not true of the other
options.
DIF:Comprehension
4. A hospital converts to a system of care delivery in which RNs, LPNs, and unlicensed assistive
personnel (UAP) are responsible for implementing a specific task, such as medication
administration or personal hygiene, for the entire nursing unit. What term is used to describe
this type of delivery system? a. Total patient care
b. Functional nursing
c. Team nursing
d. Primary nursing
ANS: B
In functional nursing members of the team are assigned specific tasks such as assessment or
medication administration. This is not true for the other options.
DIF:Comprehension
5. What title identifies a nurse who is responsible for following the patient from admission
through discharge or resolution of illness while working with a broad range of health care
providers?
Downloaded by: puacaldwell | Want to earn $1.236 Distribution of
this document is illegal extra per year?
