One - Section One Questions with Correct
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Explain the history, background, and basic practices of the ACC - CORRECT ANSWER -
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The first municipally owned airport (Tuscon) in the United States in 1919 with the commerc
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ial air service beginning in 1982. There are various different ways that comms centers have
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developed. The McCarran Airport worked with the Army Air Corps. Institutions like AAAE, IC
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AO, NFPA, FAA, and TSA. have identified the best practices and procedures for these depart
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ments.
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Identify the most common names used to describe ACCs in the industry today -
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CORRECT ANSWER -
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Most common names for the central nervous system of communication in various industries are
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airport communications center, comms/dispatch center, EOC, Airport communications o
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perations, control or command center, c-2 c-3 c-
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4 center, airport 911 center, airport dispatch, emergency communications center, communic
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ations center, security operations center, fusion centers.
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Describe the airport communications system and its basic telecommunications elements -
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CORRECT ANSWER -Airport communications is an all-
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inclusive system, meaning all elements of the system must be effectively managed and plan ned.
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vThey must function together in harmony so the system is capable of providing a secur e
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vand safe environment and the best customer service possible for all users of the airport
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The three elements are:
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1.) the airport communications specialist
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2.) emerging technology v
3.) equipment
, Describe the airport communications system and its ultimate goal - CORRECT ANSWER -
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The ultimate goal of the airport communications system is the efficient and effective comm
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unications coordination for the community served.
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Explain the essential service from the airport communications system and its core objectives
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- CORRECT ANSWER -
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the basic function of the ACS is to give immediate information needs of the airport stakehol
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der and their normal activities and during emergencies.
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The two objectives are:
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1.) allows the public to access services from the airport
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2.) allows responders to communicate in a way that assists them in carrying out their respo
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nsibilities.
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Describe the primary tasks performed by the ACC - CORRECT ANSWER -
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there are four primary tasks:
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1.) communications between the stakeholder and the department, revolving around (emerg v v v v v v v v v
ency and nonemergency, stakeholder questions, stakeholder and executive notifications)
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2.) communications among members of the department v v v v v
3.) communications between departments v v
4.) communications between other departments and outside agencies v v v v v v
Describe what consolidation means and the different types - CORRECT ANSWER -
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Full: All existing communications center services are moved into a single center with a singl
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e management structure this type typically has the highest star up costs
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Partial: Multiple centers may be combined, and theirs may continue to operate independent
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ly. consolidations of this type are driven by political and fiscal realties
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Co-
located: multiple centers may be moved to the same location and maintain separate operati
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ons.
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