RNSG 1125 FINAL QUESTIONS AND ANSWERS
Safety- identification of safety risks for patients - Answers -2 patient identifiers
Standard precautions - Answers -A strict form of infection control that is based on the
assumption that all blood and other body fluids are infectious.
National patient safety goals - Answers --Improve accuracy of client identification.
-Improve effectiveness of communication
among caregivers.
-Improve safety of using medications.
-Reduce risk of health-care-associated infections.
-Identify client safety risks inherent in its
patient population.
Communication - Answers -Process of interaction between people where symbols are
used to create, exchange and interpret messages about ideas, emotions, and mind
states
Communication- antecedents - Answers --Cognition
-Intact Nervous System
-Intact Interpretation
-Perceptions
Communication- attributes - Answers -Encoding and decoding of messages
Basic communication - Answers -Sender - Receiver
Source (encoder) - Answers -term used in communication theory to specify the one
who prepares and sends a message to the receiver
Receiver (decoder) - Answers -term used in communication theory that specifies the
person or object to which the message is directed
Risk factors for ineffective communication - Answers -Factors influencing
communication include level of development, gender, sociocultural differences, roles
and responsibilities, space and territoriality, physical, mental, and emotional state, and
environment
Communication barriers - Answers -Visually impaired, hearing impaired, cognitively
impaired, physical barrier, unconscious, does not speak english
SBAR communication - Answers -Situation
Background
, Assessment
Recommendation
Situation (SBAR) - Answers --Identify yourself. State name & title and where you work.
-Clearly & briefly define the situation (should be 1 statement, mention level of concern)
Background (SBAR) - Answers -The patients status (Ex: A&O x 3, pale, on O2...)
Assessment (SBAR) - Answers -what do you think the problem is?
Recommendation (SBAR) - Answers --What do you want the patient/prescriber to do?
-What action do you propose?
-What do you need?
Verbal communication - Answers -Exchange of info using words, both spoken and
written word
Language - Answers -A common definition of words and a method of arranging the
words in a certain order
Nonverbal communication - Answers -Transmission of info without the use of words,
aka body language
Interpersonal communication - Answers -Occurs between 2 or more people
Patient record - Answers -Only permanent legal document that details the nurse's
interactions with the pt. and is the nurse's best defense if a pt. or pt. surrogate alleges
nursing negligence.
Aim of documentation - Answers -Complete, accurate, concise, current, factual, and
organized data communicated in a timely and confidential manner to facilitate care
coordination and serve as a legal document
Documentation - Answers -Content, timing, format, accountability, confidentiality
Helping relationship vs social relationship - Answers -Care, concern, trust and growth.
Does not occur spontaneously, occurs for a specific purpose with a specific person.
Characterized by the unequal sharing of info. The pt. shares info r/t health problems,
whereas the nurse shares info in terms of professional role. Built on the pt. needs, not
on those of the helping person. Purposeful, time-limited interaction
Helping relationship characteristics - Answers -Dynamic, both parties are active
participants to the extent each is able, purposeful and time-limited, specific goals to be
met in a certain period, the person providing assistance is professionally accountable
for the outcomes of the relationship and the means used to attain them, helping persons
Safety- identification of safety risks for patients - Answers -2 patient identifiers
Standard precautions - Answers -A strict form of infection control that is based on the
assumption that all blood and other body fluids are infectious.
National patient safety goals - Answers --Improve accuracy of client identification.
-Improve effectiveness of communication
among caregivers.
-Improve safety of using medications.
-Reduce risk of health-care-associated infections.
-Identify client safety risks inherent in its
patient population.
Communication - Answers -Process of interaction between people where symbols are
used to create, exchange and interpret messages about ideas, emotions, and mind
states
Communication- antecedents - Answers --Cognition
-Intact Nervous System
-Intact Interpretation
-Perceptions
Communication- attributes - Answers -Encoding and decoding of messages
Basic communication - Answers -Sender - Receiver
Source (encoder) - Answers -term used in communication theory to specify the one
who prepares and sends a message to the receiver
Receiver (decoder) - Answers -term used in communication theory that specifies the
person or object to which the message is directed
Risk factors for ineffective communication - Answers -Factors influencing
communication include level of development, gender, sociocultural differences, roles
and responsibilities, space and territoriality, physical, mental, and emotional state, and
environment
Communication barriers - Answers -Visually impaired, hearing impaired, cognitively
impaired, physical barrier, unconscious, does not speak english
SBAR communication - Answers -Situation
Background
, Assessment
Recommendation
Situation (SBAR) - Answers --Identify yourself. State name & title and where you work.
-Clearly & briefly define the situation (should be 1 statement, mention level of concern)
Background (SBAR) - Answers -The patients status (Ex: A&O x 3, pale, on O2...)
Assessment (SBAR) - Answers -what do you think the problem is?
Recommendation (SBAR) - Answers --What do you want the patient/prescriber to do?
-What action do you propose?
-What do you need?
Verbal communication - Answers -Exchange of info using words, both spoken and
written word
Language - Answers -A common definition of words and a method of arranging the
words in a certain order
Nonverbal communication - Answers -Transmission of info without the use of words,
aka body language
Interpersonal communication - Answers -Occurs between 2 or more people
Patient record - Answers -Only permanent legal document that details the nurse's
interactions with the pt. and is the nurse's best defense if a pt. or pt. surrogate alleges
nursing negligence.
Aim of documentation - Answers -Complete, accurate, concise, current, factual, and
organized data communicated in a timely and confidential manner to facilitate care
coordination and serve as a legal document
Documentation - Answers -Content, timing, format, accountability, confidentiality
Helping relationship vs social relationship - Answers -Care, concern, trust and growth.
Does not occur spontaneously, occurs for a specific purpose with a specific person.
Characterized by the unequal sharing of info. The pt. shares info r/t health problems,
whereas the nurse shares info in terms of professional role. Built on the pt. needs, not
on those of the helping person. Purposeful, time-limited interaction
Helping relationship characteristics - Answers -Dynamic, both parties are active
participants to the extent each is able, purposeful and time-limited, specific goals to be
met in a certain period, the person providing assistance is professionally accountable
for the outcomes of the relationship and the means used to attain them, helping persons
